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Postmates

On-demand delivery platform

As of 30 August 2026, Postmates starts at $15/order. Postmates is an on-demand delivery platform acquired by Uber that enables restaurants to offer delivery services. Softwr lists it under Restaurants. Postmates is made by Postmates (Uber), launched in 2011, available on Web, iOS, Android.

Overview

What Postmates does

Postmates is an on-demand delivery platform acquired by Uber that enables restaurants to offer delivery services. Now integrated with Uber Eats, Postmates provides restaurants with access to local customers seeking food delivery with flexible delivery options.

What people use it for

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Postmates.

  • Driver supply varies by location after consolidation with Uber Eats
  • Customer support is now handled through Uber's system rather than dedicated Postmates support
  • Limited delivery areas in less densely populated regions

Cross-shopped

What people choose instead of Postmates

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Postmates logo
    Postmates
    vs
    DoorDash logo
    DoorDash

    DoorDash: Major competitor in on-demand food delivery with similar driver network and merchant selection.

  • Postmates logo
    Postmates
    vs
    Uber Eats logo
    Uber Eats

    Uber Eats: Uber's own food delivery service, now integrated with Postmates deliveries through same driver network.

  • Postmates logo
    Postmates
    vs
    Grubhub logo
    Grubhub

    Grubhub: Leading food delivery platform offering similar functionality for restaurants and consumers.

Pricing

What Postmates costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Standard

$20 /percent

  • Delivery
  • Order management

Capabilities

Features

  • On-demand delivery

  • Order management

  • Customer access

  • Analytics

  • Menu management

  • Uber Eats

    Integration with Uber Eats

  • POS systems

    Integration with POS systems

  • Web support

    Available on web

  • Ios support

    Available on ios

  • Android support

    Available on android

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is Postmates still operating after Uber's acquisition?

Yes, Postmates continues operating. Uber completed the acquisition in December 2020 and kept Postmates as a separate consumer-facing brand. Orders placed on Postmates are fulfilled by Uber Eats drivers tagged with Postmates order identifiers.

Source
How are Postmates orders delivered after the Uber acquisition?

Postmates orders are now delivered by Uber Eats drivers, but the Postmates app remains separate. Deliveries are tagged as Postmates OrderID within the unified driver network.

Source
Can I still use the Postmates app?

Yes, the Postmates app continues to be available on the App Store and Google Play. You can place orders through the Postmates app, though the driver network now operates through Uber Eats infrastructure.

Source
Did Postmates driver operations change?

Yes, Uber shut down the Postmates Fleet app for drivers. Postmates couriers were notified the Fleet app would go offline, consolidating driver operations into the Uber driver app. Postmates orders are now fulfilled by Uber Eats drivers.

Source

Behind it

Who makes Postmates

Company
Postmates (Uber)
Based in
San Francisco, California

Timeline

Postmates over time

  1. Acquisition2020-12-01$2.6bn

    Uber completes acquisition of Postmates for $2.65 billion

    Source
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Keep looking

Where to go from Postmates

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Softwr does not host reviews and shows no star rating for Postmates, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

More on Postmates

Best Restaurants software alternatives

Indian food delivery marketplace with Instamart quick commerce grocery built in

Free to download; delivery and platform fees per order, optional paid membership

Indian food delivery and restaurant discovery app, now operating under parent brand Eternal

Free to download; delivery and platform fees per order, optional paid membership

European takeaway marketplace, merged with Grubhub as Just Eat Takeaway.com

Free to download; delivery and service fees per order, set by restaurant and market

UK-headquartered food delivery marketplace connecting restaurants, riders and diners

Free to download; delivery and service fees per order, optional subscription for reduced fees

Middleware connecting delivery marketplaces to restaurant point of sale systems across Europe and beyond

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First party ordering websites, apps and loyalty for growing multi unit restaurant brands

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Delivery order consolidation and menu management across marketplaces, owned by CloudKitchens

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Back of house inventory, invoice processing and costing built first for beverage led venues

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