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Uber Eats logo

Uber Eats

Global food delivery marketplace

As of 30 August 2026, Uber Eats starts at $15/order. Uber Eats is a global food delivery platform enabling restaurants to reach millions of customers worldwide. Softwr lists it under Restaurants. Uber Eats is made by Uber Technologies Inc., launched in 2014, available on Web, iOS, Android.

Overview

What Uber Eats does

Uber Eats is a global food delivery platform enabling restaurants to reach millions of customers worldwide. Part of Uber Technologies, it offers restaurants access to Uber's massive customer base and delivery network. Features include order management, analytics, and promotional tools.

What people use it for

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Uber Eats.

  • High commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • Restaurants have limited control over customer data and cannot build direct relationships
  • Service unavailable in many rural and remote areas
  • Restaurant commissions are non-negotiable within tier structure

Cross-shopped

What people choose instead of Uber Eats

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Uber Eats logo
    Uber Eats
    vs
    DoorDash logo
    DoorDash

    DoorDash: Largest food delivery competitor with extensive restaurant partnerships and consumer reach in North America

  • Uber Eats logo
    Uber Eats
    vs
    Grubhub logo
    Grubhub

    Grubhub: Food delivery marketplace with strong diner base and restaurant delivery integrations

Pricing

What Uber Eats costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Lite

$15 /percent

  • Self-delivery
  • Pickup

Plus

$25 /percent

  • Uber delivery
  • Marketing

Premium

$30 /percent

  • Priority placement
  • Premium support

Capabilities

Features

  • Global reach

  • Delivery network

  • Order management

  • Promotional tools

  • Analytics

  • Customer reviews

  • Toast

    Integration with Toast

  • Square

    Integration with Square

  • Olo

    Integration with Olo

  • Ordermark

    Integration with Ordermark

  • Web support

    Available on web

  • Ios support

    Available on ios

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How does Uber Eats pricing work for restaurants?

Uber Eats uses tiered pricing: Lite tier at 15% per delivery with limited marketing; Plus tier at 25% per delivery with home screen visibility and Uber Pass inclusion; Premium tier at 30% per delivery.

Source
What fees do customers pay on Uber Eats?

Customers pay a Delivery Fee, Service Fee, taxes, and other locally applicable charges at checkout. Many restaurants set their own delivery minimums. Some restaurants charge Uber Eats-specific fees.

Source
How does Uber Eats help restaurants increase sales?

Uber Eats provides visibility to its customer base, can drive additional order volume during slower hours, reaches new neighborhoods and customers who prefer delivery, and provides business insights through performance analytics.

Source

Behind it

Who makes Uber Eats

Company
Uber Technologies Inc.
Based in
San Francisco, California

Timeline

Uber Eats over time

  1. Renamed2015-01-01

    UberFRESH rebranded to Uber Eats

    Source
  2. Milestone2015-01-01

    Uber Eats expanded internationally to Canada, London, and Paris

    Source
  3. Launch2014-08-26

    UberFRESH launched in Santa Monica, California

    Source
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Softwr does not host reviews and shows no star rating for Uber Eats, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

More on Uber Eats

Best Restaurants software alternatives

Indian food delivery marketplace with Instamart quick commerce grocery built in

Free to download; delivery and platform fees per order, optional paid membership

Indian food delivery and restaurant discovery app, now operating under parent brand Eternal

Free to download; delivery and platform fees per order, optional paid membership

European takeaway marketplace, merged with Grubhub as Just Eat Takeaway.com

Free to download; delivery and service fees per order, set by restaurant and market

UK-headquartered food delivery marketplace connecting restaurants, riders and diners

Free to download; delivery and service fees per order, optional subscription for reduced fees

Middleware connecting delivery marketplaces to restaurant point of sale systems across Europe and beyond

quote

First party ordering websites, apps and loyalty for growing multi unit restaurant brands

quote

Delivery order consolidation and menu management across marketplaces, owned by CloudKitchens

quote

Back of house inventory, invoice processing and costing built first for beverage led venues

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