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ChowNow logo

ChowNow

Commission-free online ordering

As of 30 August 2026, ChowNow starts at $249/month. ChowNow is an online ordering system that allows restaurants to take orders directly through their own branded website and app without paying marketplace commis. Softwr lists it under Restaurants. ChowNow is made by ChowNow Inc., launched in 2011, available on Web, iOS, Android.

Overview

What ChowNow does

ChowNow is an online ordering system that allows restaurants to take orders directly through their own branded website and app without paying marketplace commissions. It focuses on helping restaurants own their customer relationships and data while providing delivery through partnerships.

What people use it for

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about ChowNow.

  • Limited website customization with only pre-built Squarespace templates available
  • No multi-language support, limiting service to non-English speaking customer bases
  • Multi-location management requires separate dashboard for each location
  • Delivery reliability issues with reported order delays and non-arrivals
  • Limited customer support responsiveness with long phone wait times

Cross-shopped

What people choose instead of ChowNow

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • ChowNow logo
    ChowNow
    vs
    Toast POS logo
    Toast POS

    Toast POS: Full POS system with integrated online ordering, better for restaurants already on Toast or those wanting unified POS and ordering in one platform.

  • ChowNow logo
    ChowNow
    vs
    SpotOn logo
    SpotOn

    SpotOn: Restaurant management platform offering POS and online ordering, competing directly on all-in-one operational solutions for independent restaurants.

  • ChowNow logo
    ChowNow
    vs
    Olo logo
    Olo

    Olo: Enterprise digital ordering platform with 400+ integrations, designed for large multi-location restaurant brands seeking scalable ordering infrastructure.

  • ChowNow logo
    ChowNow
    vs
    B
    BentoBox

    BentoBox: Restaurant website and online ordering platform focused on design-forward presence and direct customer ordering without third-party marketplace exposure.

Pricing

What ChowNow costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Launch

$249 /mo

  • Commission-free ordering
  • Website and mobile app
  • Basic POS integrations

Grow

$349 /mo

  • All Launch features
  • Advanced marketing tools
  • Email and SMS campaigns
  • Loyalty programs

Elevate

$449 /mo

  • All Grow features
  • Advanced reporting
  • Priority support

Capabilities

Features

  • Branded ordering

  • Website integration

  • Mobile app

  • Customer database

  • Marketing tools

  • Delivery integration

  • DoorDash Drive

    Integration with DoorDash Drive

  • Google

    Integration with Google

  • Facebook

    Integration with Facebook

  • Instagram

    Integration with Instagram

  • Web support

    Available on web

  • Ios support

    Available on ios

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is ChowNow truly commission-free?

Yes, ChowNow charges no commission on orders placed through your website, app, or marketplace channels. However, you pay a monthly subscription ($249-$449), payment processing fees (2.95% plus $0.29 per transaction), and optional delivery fees ($7.98 per order with Flex Delivery).

Source
Does ChowNow integrate with my POS system?

Yes. ChowNow integrates with over 45 POS systems including Toast, Square, Clover, and Revel. Orders are automatically synced to your POS and kitchen printers without manual entry.

Source
Can I use ChowNow with delivery platforms like DoorDash and Uber Eats?

ChowNow handles direct orders but also supports order aggregation from third-party delivery platforms including DoorDash, UberEats, and Grubhub through integrations.

Source
How much does ChowNow cost?

ChowNow plans start at $249/month (Launch), $349/month (Grow), and $449/month (Elevate) when billed monthly. Annual billing saves 8-9%. Additional fees include payment processing (2.95% plus $0.29 per transaction), setup fees ($119-$499), and optional delivery charges.

Source
What platforms are supported by ChowNow?

ChowNow is available on web, iOS, and Android. Restaurants get a website ordering interface and can offer a branded mobile app. Customers discover restaurants through Google Maps, Apple Maps, Yelp, and the ChowNow Marketplace.

Source

Behind it

Who makes ChowNow

Company
ChowNow Inc.
Based in
Los Angeles, California
Founders
Christopher Webb, Eric Jaffe

Timeline

ChowNow over time

  1. Funding2014-01-01$20m

    Series B of $20M from Catalyst Investors

    Source
  2. Funding2013-01-01$4m

    Seed round of $4M from Launchpad LA, James Bailey, and GRP Partners

    Source
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Keep looking

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Softwr does not host reviews and shows no star rating for ChowNow, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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