Live Chat · head to head
Botpress vs Slimchat
The short version
- Each has a real cost: Botpress dependent on OpenAI integration; users must provide and manage OpenAI API keys and costs; Slimchat the vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release
- They diverge on capability: Botpress covers Visual bot builder, Slimchat covers Live chat widget.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Botpress and Slimchat actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Live Chat), founded (2016).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Botpress
- Visual bot builder
- NLU integration
- Multi-channel support
- Analytics
- Slack
- Teams
- Messenger
Only in Slimchat
- Live chat widget
- Lightweight design
- Fast loading
- Visitor information
- Zapier
- API
- Webhooks
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Botpress
- AI customer support ticketing and refund processingnot Slimchat
- Multi-channel helpdesk automation with escalationnot Slimchat
- Self-service account updates and order correctionsnot Slimchat
- Proactive customer outreach and retentionnot Slimchat
Slimchat
- Customer engagementnot Botpress
- Lead generationnot Botpress
- Customer supportnot Botpress
- Sales automationnot Botpress
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Botpress
- Dependent on OpenAI integration; users must provide and manage OpenAI API keys and costs
Slimchat
- The vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release
Pricing, plan by plan
Botpress
Free- Standard$9000/year
- Up to 4 seats
- 1,200 conversations per month
- No per-seat cost
Slimchat
Free- FreeFree
- Live chat
- 1 agent
- Basic features
- Pro$20/month
- Multiple agents
- Advanced options
- Business$50/month
- Unlimited features
- Priority support
Which should you pick?
Choose Botpress if
- You need visual bot builder.
- You want to start without paying.
- You work on Open-source (self-hosted), Cloud-managed (Botpress Cloud).
- You also want nlu integration.
Choose Slimchat if
- You need live chat widget.
- You want to start without paying.
- You work on Web, Mobile responsive.
- You also want lightweight design.
Questions people ask
- Is Botpress or Slimchat better?
- Neither clearly leads. Botpress starts at Free and Slimchat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Botpress or Slimchat?
- Botpress starts at Free and Slimchat at Free.
- Does Botpress or Slimchat run on more platforms?
- Botpress runs on Open-source (self-hosted), Cloud-managed (Botpress Cloud). Slimchat runs on Web, Mobile responsive.
- Can I use Botpress for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Botpress best used for?
- Botpress is most often used for ai customer support ticketing and refund processing, multi-channel helpdesk automation with escalation, self-service account updates and order corrections, proactive customer outreach and retention. Of those, ai customer support ticketing and refund processing and multi-channel helpdesk automation with escalation are not what Slimchat is typically brought in for.
- What can Botpress do that Slimchat cannot?
- Botpress covers Visual bot builder, NLU integration, Multi-channel support, Analytics. Slimchat covers Live chat widget, Lightweight design, Fast loading, Visitor information.
Answered from the vendors’ own pages
Botpress: How much does Botpress cost?
Botpress charges $9,000 per year for the standard plan supporting 4 seats with 1,200 conversations monthly. No per-seat cost is applied when adding team members or expanding usage, and AI capabilities are included in the subscription.
SourceBotpress: Is there a free Botpress plan?
Yes, Botpress offers a free tier with no credit card required. You can try the platform for free and test it on your own support tickets before upgrading.
SourceBotpress: What does Botpress include compared to Zendesk or Intercom?
Botpress saves $25,500 per year compared to Zendesk and Intercom for a 4-seat team handling 1,200 monthly conversations, delivering the same AI-powered support without separate AI billing.
SourceRelated pages
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- Slimchat vs IBM Watson Assistant
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- Slimchat vs Amazon Lex
- Slimchat vs Verloop.io
- Slimchat vs Kore.ai
- Slimchat vs LivePerson
- Slimchat vs Microsoft Bot Framework
- Slimchat vs Zendesk Sunshine Conversations
- Slimchat vs Yellow.ai
- Slimchat vs Haptik
- Slimchat vs Jivochat
- Slimchat vs Pure Chat
- Slimchat vs SailPoint IdentityIQ
- Slimchat vs Salesforce Service Cloud Chat
- Slimchat vs Microsoft Dynamics 365 Chat
- Slimchat vs Crisp
- Slimchat vs LiveChat
- Slimchat vs Tidio
- Slimchat vs Smartsupp
- Slimchat vs Olark
- Slimchat vs HubSpot Live Chat
- Slimchat vs Bold360
- Slimchat vs Freshchat
- Slimchat vs Kayako

