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Travel · head to head

Revinate vs Travelport Smartpoint

Revinate logo

Revinate

Travel

Hotel guest data platform, email marketing and messaging built on PMS profile data

From
On request
Rated
-
Full reviewWebsite
Travelport Smartpoint logo

Travelport Smartpoint

Travel

Travelport GDS booking desktop for travel agents, now on version 12

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Revinate pricing is not published and is quoted per property scaled by room count with a monthly floor, so small properties often find the minimum higher than the campaign revenue they can realistically generate.; Travelport Smartpoint travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • They diverge on capability: Revinate covers Guest profile resolution, Travelport Smartpoint covers Graphical and cryptic modes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Revinate and Travelport Smartpoint actually diverge.

Attributes where Revinate and Travelport Smartpoint differ
AttributeRevinateTravelport Smartpoint
PlatformsWebWindows, Web

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Revinate

  • Guest profile resolution
  • Segmented email campaigns
  • Revenue attribution
  • Ivy messaging
  • Reservation sales
  • Multi-property database

Only in Travelport Smartpoint

  • Graphical and cryptic modes
  • Multi-GDS content
  • Smartpoint Cloud
  • Automation scripting
  • Marketplace distribution
  • Queue and PNR management

What people use each for

The jobs each tool is most often brought in to do.

Revinate

  • An independent resort with fifteen years of dirty PMS profiles that wants a usable marketing database out of themnot Travelport Smartpoint
  • A hotel group proving that direct email campaigns produced enough room nights to justify cutting OTA spendnot Travelport Smartpoint
  • A property automating pre-arrival texts so front desk staff are not answering the same parking and check-in questions by phonenot Travelport Smartpoint
  • A casino resort segmenting a large guest database by spend and recency for targeted offersnot Travelport Smartpoint

Travelport Smartpoint

  • A retail agency already on a Travelport segment agreement needing the current supported desktop versionnot Revinate
  • A TMC running mixed cryptic and graphical booking teams on one workspacenot Revinate
  • An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1not Revinate
  • A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interfacenot Revinate

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Revinate

  • Pricing is not published and is quoted per property scaled by room count with a monthly floor, so small properties often find the minimum higher than the campaign revenue they can realistically generate.
  • Value depends on database size and quality; a hotel with a few thousand contacts and mostly OTA business will not recover the licence cost through email revenue.
  • The platform is sold as several products including marketing, messaging and reservation sales, so the quoted figure often covers less than a buyer assumes and the full stack costs considerably more.
  • Profile resolution quality depends on how the PMS was operated, and a property with poor data capture at check-in gets a cleaner database that is still missing email addresses for most guests.
  • It is hotel-specific, so a group with mixed accommodation including serviced apartments or vacation rentals will find parts of the model and integrations do not fit those units.

Travelport Smartpoint

  • Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
  • Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
  • It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
  • Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.

Pricing, plan by plan

Revinate

On request
  • Revinate$undefined/month
    • Guest data platform and profile resolution
    • Segmented email marketing with revenue attribution
    • Ivy automated guest messaging

Travelport Smartpoint

On request
  • Travelport Smartpoint$undefined/year
    • Usually bundled into a GDS segment agreement
    • Distribution and version entitlement managed per country via the Marketplace
    • Segment incentive payments to the agency

Which should you pick?

Choose Revinate if

  • You need guest profile resolution.
  • You also want segmented email campaigns.
Revinate review

Choose Travelport Smartpoint if

  • You need graphical and cryptic modes.
  • You work on Windows, Web.
  • You also want multi-gds content.
Travelport Smartpoint review

Questions people ask

Is Revinate or Travelport Smartpoint better?
Neither clearly leads. Revinate starts at On request and Travelport Smartpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Revinate or Travelport Smartpoint?
Revinate starts at On request and Travelport Smartpoint at On request.
Does Revinate or Travelport Smartpoint run on more platforms?
Revinate runs on Web. Travelport Smartpoint runs on Windows, Web.
What is Revinate best used for?
Revinate is most often used for an independent resort with fifteen years of dirty pms profiles that wants a usable marketing database out of them, a hotel group proving that direct email campaigns produced enough room nights to justify cutting ota spend, a property automating pre-arrival texts so front desk staff are not answering the same parking and check-in questions by phone, a casino resort segmenting a large guest database by spend and recency for targeted offers. Of those, an independent resort with fifteen years of dirty pms profiles that wants a usable marketing database out of them and a hotel group proving that direct email campaigns produced enough room nights to justify cutting ota spend are not what Travelport Smartpoint is typically brought in for.
What can Revinate do that Travelport Smartpoint cannot?
Revinate covers Guest profile resolution, Segmented email campaigns, Revenue attribution, Ivy messaging. Travelport Smartpoint covers Graphical and cryptic modes, Multi-GDS content, Smartpoint Cloud, Automation scripting.

Answered from the vendors’ own pages

Revinate: What does Revinate cost?

It is not published. Expect a per property monthly figure scaled by room count with a minimum, and confirm which products are inside that number.

Travelport Smartpoint: Do we pay a separate licence fee for Smartpoint?

Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.

Revinate: Does it replace my email tool?

Yes for guest marketing, because it is built on merged PMS profiles rather than a contact list you upload.

Travelport Smartpoint: What happened to older Smartpoint versions?

Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.

Revinate: Will it work with a small database?

Poorly. The economics depend on having enough guest records with usable email addresses to generate attributable revenue.

Travelport Smartpoint: Is there a browser version?

Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.

Revinate: Is Ivy included?

Not necessarily. Messaging is priced separately from the marketing platform; confirm in writing.

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