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Travel · head to head

BCD TripSource vs Travelport Smartpoint

BCD TripSource logo

BCD TripSource

Travel

Traveller-facing itinerary and trip management app bundled with a BCD Travel programme

From
On request
Rated
-
Full reviewWebsite
Travelport Smartpoint logo

Travelport Smartpoint

Travel

Travelport GDS booking desktop for travel agents, now on version 12

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BCD TripSource it cannot be bought or used without a BCD Travel TMC contract, so it is not a genuine alternative to an independent app like TripIt for a company using a different agency.; Travelport Smartpoint travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • They diverge on capability: BCD TripSource covers Trip timeline, Travelport Smartpoint covers Graphical and cryptic modes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which BCD TripSource and Travelport Smartpoint actually diverge.

Attributes where BCD TripSource and Travelport Smartpoint differ
AttributeBCD TripSourceTravelport Smartpoint
PlatformsWeb, iOS, AndroidWindows, Web

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BCD TripSource

  • Trip timeline
  • Real-time alerts
  • Entry requirement guidance
  • Itinerary sharing
  • Driving directions
  • Policy and booking links

Only in Travelport Smartpoint

  • Graphical and cryptic modes
  • Multi-GDS content
  • Smartpoint Cloud
  • Automation scripting
  • Marketplace distribution
  • Queue and PNR management

What people use each for

The jobs each tool is most often brought in to do.

BCD TripSource

  • A company already contracted to BCD Travel wanting a single itinerary view for travellersnot Travelport Smartpoint
  • A travel manager needing entry requirement and flight alert information pushed automaticallynot Travelport Smartpoint
  • An assistant or arranger who needs to share a travelling executive's itinerary quicklynot Travelport Smartpoint
  • A duty of care programme that wants trip data visible without travellers logging into a separate portalnot Travelport Smartpoint

Travelport Smartpoint

  • A retail agency already on a Travelport segment agreement needing the current supported desktop versionnot BCD TripSource
  • A TMC running mixed cryptic and graphical booking teams on one workspacenot BCD TripSource
  • An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1not BCD TripSource
  • A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interfacenot BCD TripSource

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BCD TripSource

  • It cannot be bought or used without a BCD Travel TMC contract, so it is not a genuine alternative to an independent app like TripIt for a company using a different agency.
  • Feature depth trails purpose-built consumer itinerary apps, and companies sometimes end up recommending a personal TripIt subscription alongside it for travellers who want more.
  • Because it is bundled, there is no separate pricing to negotiate down, and the cost is buried inside the overall BCD Travel service fee.
  • Manually forwarded bookings made outside BCD Travel channels are not always captured cleanly, leaving gaps in the trip timeline for off-channel purchases.
  • Switching TMC away from BCD Travel means losing the app entirely, adding a hidden switching cost beyond renegotiating the agency contract itself.

Travelport Smartpoint

  • Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
  • Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
  • It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
  • Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.

Pricing, plan by plan

BCD TripSource

On request
  • BCD Travel programme (TripSource included)$undefined/year
    • Bundled into a BCD Travel managed travel contract
    • No standalone licence available
    • Traveller download is free once a company is a BCD Travel client

Travelport Smartpoint

On request
  • Travelport Smartpoint$undefined/year
    • Usually bundled into a GDS segment agreement
    • Distribution and version entitlement managed per country via the Marketplace
    • Segment incentive payments to the agency

Which should you pick?

Choose BCD TripSource if

  • You need trip timeline.
  • You work on Web, iOS, Android.
  • You also want real-time alerts.
BCD TripSource review

Choose Travelport Smartpoint if

  • You need graphical and cryptic modes.
  • You work on Windows, Web.
  • You also want multi-gds content.
Travelport Smartpoint review

Questions people ask

Is BCD TripSource or Travelport Smartpoint better?
Neither clearly leads. BCD TripSource starts at On request and Travelport Smartpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BCD TripSource or Travelport Smartpoint?
BCD TripSource starts at On request and Travelport Smartpoint at On request.
Does BCD TripSource or Travelport Smartpoint run on more platforms?
BCD TripSource runs on Web, iOS, Android. Travelport Smartpoint runs on Windows, Web.
What is BCD TripSource best used for?
BCD TripSource is most often used for a company already contracted to bcd travel wanting a single itinerary view for travellers, a travel manager needing entry requirement and flight alert information pushed automatically, an assistant or arranger who needs to share a travelling executive's itinerary quickly, a duty of care programme that wants trip data visible without travellers logging into a separate portal. Of those, a company already contracted to bcd travel wanting a single itinerary view for travellers and a travel manager needing entry requirement and flight alert information pushed automatically are not what Travelport Smartpoint is typically brought in for.
What can BCD TripSource do that Travelport Smartpoint cannot?
BCD TripSource covers Trip timeline, Real-time alerts, Entry requirement guidance, Itinerary sharing. Travelport Smartpoint covers Graphical and cryptic modes, Multi-GDS content, Smartpoint Cloud, Automation scripting.

Answered from the vendors’ own pages

BCD TripSource: Can we buy TripSource without using BCD Travel as our agency?

No. It is bundled with a BCD Travel managed travel contract and is not sold separately.

Travelport Smartpoint: Do we pay a separate licence fee for Smartpoint?

Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.

BCD TripSource: Is the app free for travellers?

Yes, once the employer is a BCD Travel client, travellers download it at no separate charge.

Travelport Smartpoint: What happened to older Smartpoint versions?

Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.

BCD TripSource: Does it replace an online booking tool?

No, it is an itinerary and alert hub; booking happens through BCD Travel's separate online booking tool or agents.

Travelport Smartpoint: Is there a browser version?

Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.

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