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Travel · head to head

Corporate Traveller vs Travelport Smartpoint

Corporate Traveller logo

Corporate Traveller

Travel

SME travel management from Flight Centre, combining the Melon booking platform with a named consultant

From
On request
Rated
-
Full reviewWebsite
Travelport Smartpoint logo

Travelport Smartpoint

Travel

Travelport GDS booking desktop for travel agents, now on version 12

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Corporate Traveller service quality depends heavily on the individual consultant assigned, and a consultant leaving is a real disruption because the relationship rather than the software carries the institutional knowledge.; Travelport Smartpoint travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • They diverge on capability: Corporate Traveller covers Melon booking platform, Travelport Smartpoint covers Graphical and cryptic modes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Corporate Traveller and Travelport Smartpoint actually diverge.

Attributes where Corporate Traveller and Travelport Smartpoint differ
AttributeCorporate TravellerTravelport Smartpoint
PlatformsWeb, iOS, AndroidWindows, Web

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Corporate Traveller

  • Melon booking platform
  • Dedicated consultant
  • Trip Proposals
  • Negotiated fare access
  • Spend reporting
  • Traveller tracking

Only in Travelport Smartpoint

  • Graphical and cryptic modes
  • Multi-GDS content
  • Smartpoint Cloud
  • Automation scripting
  • Marketplace distribution
  • Queue and PNR management

What people use each for

The jobs each tool is most often brought in to do.

Corporate Traveller

  • A fifty-person firm with no travel manager that needs someone to fix a stranded traveller at 2amnot Travelport Smartpoint
  • An SME wanting airline and hotel rates it could not negotiate on its own volumenot Travelport Smartpoint
  • A business whose arrangers book for executives and want option sets proposed rather than searchednot Travelport Smartpoint
  • A company introducing a travel policy for the first time and needing it enforced at bookingnot Travelport Smartpoint

Travelport Smartpoint

  • A retail agency already on a Travelport segment agreement needing the current supported desktop versionnot Corporate Traveller
  • A TMC running mixed cryptic and graphical booking teams on one workspacenot Corporate Traveller
  • An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1not Corporate Traveller
  • A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interfacenot Corporate Traveller

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Corporate Traveller

  • Service quality depends heavily on the individual consultant assigned, and a consultant leaving is a real disruption because the relationship rather than the software carries the institutional knowledge.
  • Agency revenue includes supplier commissions and overrides that are not disclosed to the client, so the cheapest option for you and the most profitable option for the agency are not always the same booking.
  • Melon is competent but narrower than TravelPerk or Navan on self-service features, and companies that genuinely want no human involvement will resent paying for one.
  • Consultant-assisted bookings carry meaningfully higher fees than online ones, and the fee mix is where an apparently cheap contract turns expensive.
  • It operates through separate country entities with different content, contracts and service hours, so a multi-country roll-out is several negotiations rather than one.

Travelport Smartpoint

  • Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
  • Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
  • It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
  • Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.

Pricing, plan by plan

Corporate Traveller

On request
  • Corporate Traveller$undefined/year
    • Transaction fees per online and per consultant-assisted booking
    • Melon platform typically bundled with the service
    • Supplier commissions and overrides retained by the agency

Travelport Smartpoint

On request
  • Travelport Smartpoint$undefined/year
    • Usually bundled into a GDS segment agreement
    • Distribution and version entitlement managed per country via the Marketplace
    • Segment incentive payments to the agency

Which should you pick?

Choose Corporate Traveller if

  • You need melon booking platform.
  • You work on Web, iOS, Android.
  • You also want dedicated consultant.
Corporate Traveller review

Choose Travelport Smartpoint if

  • You need graphical and cryptic modes.
  • You work on Windows, Web.
  • You also want multi-gds content.
Travelport Smartpoint review

Questions people ask

Is Corporate Traveller or Travelport Smartpoint better?
Neither clearly leads. Corporate Traveller starts at On request and Travelport Smartpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Corporate Traveller or Travelport Smartpoint?
Corporate Traveller starts at On request and Travelport Smartpoint at On request.
Does Corporate Traveller or Travelport Smartpoint run on more platforms?
Corporate Traveller runs on Web, iOS, Android. Travelport Smartpoint runs on Windows, Web.
What is Corporate Traveller best used for?
Corporate Traveller is most often used for a fifty-person firm with no travel manager that needs someone to fix a stranded traveller at 2am, an sme wanting airline and hotel rates it could not negotiate on its own volume, a business whose arrangers book for executives and want option sets proposed rather than searched, a company introducing a travel policy for the first time and needing it enforced at booking. Of those, a fifty-person firm with no travel manager that needs someone to fix a stranded traveller at 2am and an sme wanting airline and hotel rates it could not negotiate on its own volume are not what Travelport Smartpoint is typically brought in for.
What can Corporate Traveller do that Travelport Smartpoint cannot?
Corporate Traveller covers Melon booking platform, Dedicated consultant, Trip Proposals, Negotiated fare access. Travelport Smartpoint covers Graphical and cryptic modes, Multi-GDS content, Smartpoint Cloud, Automation scripting.

Answered from the vendors’ own pages

Corporate Traveller: Can I buy Melon without the consultant service?

No. Melon is sold as part of the managed Corporate Traveller service, not as standalone software.

Travelport Smartpoint: Do we pay a separate licence fee for Smartpoint?

Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.

Corporate Traveller: Who owns it?

Flight Centre Travel Group, listed in Australia. Corporate Traveller is its SME brand, distinct from FCM which serves large enterprises.

Travelport Smartpoint: What happened to older Smartpoint versions?

Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.

Corporate Traveller: Does it disclose supplier commissions?

Not by default. If commission transparency matters, ask for it explicitly in the contract before signing.

Travelport Smartpoint: Is there a browser version?

Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.

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