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Travel · head to head

Little Hotelier vs Travelport Smartpoint

Little Hotelier logo

Little Hotelier

Travel

SiteMinder owned front desk and distribution system for properties under twenty rooms

From
On request
Rated
-
Full reviewWebsite
Travelport Smartpoint logo

Travelport Smartpoint

Travel

Travelport GDS booking desktop for travel agents, now on version 12

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Little Hotelier the product is capped by design at small properties, so a hotel growing past roughly twenty rooms faces a migration rather than an upgrade, usually into SiteMinder plus a separate PMS.; Travelport Smartpoint travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • They diverge on capability: Little Hotelier covers Simplified front desk, Travelport Smartpoint covers Graphical and cryptic modes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Little Hotelier and Travelport Smartpoint actually diverge.

Attributes where Little Hotelier and Travelport Smartpoint differ
AttributeLittle HotelierTravelport Smartpoint
PlatformsWeb, iOS, AndroidWindows, Web

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Little Hotelier

  • Simplified front desk
  • Channel management
  • Direct booking engine
  • Payments
  • Mobile app
  • Guest communication

Only in Travelport Smartpoint

  • Graphical and cryptic modes
  • Multi-GDS content
  • Smartpoint Cloud
  • Automation scripting
  • Marketplace distribution
  • Queue and PNR management

What people use each for

The jobs each tool is most often brought in to do.

Little Hotelier

  • A ten room guesthouse where the owner works reception and wants OTA sync without a separate channel manager contractnot Travelport Smartpoint
  • A hostel needing reliable Booking.com and Hostelworld connectivity more than deep property management featuresnot Travelport Smartpoint
  • A rural B and B replacing a spreadsheet and manual OTA extranet updatesnot Travelport Smartpoint
  • A small property already comfortable with SiteMinder support and wanting one bill for distribution and front desknot Travelport Smartpoint

Travelport Smartpoint

  • A retail agency already on a Travelport segment agreement needing the current supported desktop versionnot Little Hotelier
  • A TMC running mixed cryptic and graphical booking teams on one workspacenot Little Hotelier
  • An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1not Little Hotelier
  • A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interfacenot Little Hotelier

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Little Hotelier

  • The product is capped by design at small properties, so a hotel growing past roughly twenty rooms faces a migration rather than an upgrade, usually into SiteMinder plus a separate PMS.
  • Reporting is limited to basic occupancy and revenue summaries, which leaves owners exporting to a spreadsheet for anything an accountant or lender asks for.
  • Rate and package logic is simple, so properties with seasonal packages, meal plans or complex tax handling end up adjusting rates manually.
  • The non-distribution integration list is short, so accounting, door lock, POS or CRM tools outside the small supported set have to be handled by rekeying data.
  • Pricing is banded by room count and paid monthly per property, so an operator with three small properties pays three subscriptions with no consolidated view worth the name.

Travelport Smartpoint

  • Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
  • Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
  • It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
  • Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.

Pricing, plan by plan

Little Hotelier

On request
  • Little Hotelier$undefined/month
    • Monthly subscription banded by number of rooms
    • Booking engine and channel manager included
    • Card processing charged per transaction

Travelport Smartpoint

On request
  • Travelport Smartpoint$undefined/year
    • Usually bundled into a GDS segment agreement
    • Distribution and version entitlement managed per country via the Marketplace
    • Segment incentive payments to the agency

Which should you pick?

Choose Little Hotelier if

  • You need simplified front desk.
  • You work on Web, iOS, Android.
  • You also want channel management.
Little Hotelier review

Choose Travelport Smartpoint if

  • You need graphical and cryptic modes.
  • You work on Windows, Web.
  • You also want multi-gds content.
Travelport Smartpoint review

Questions people ask

Is Little Hotelier or Travelport Smartpoint better?
Neither clearly leads. Little Hotelier starts at On request and Travelport Smartpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Little Hotelier or Travelport Smartpoint?
Little Hotelier starts at On request and Travelport Smartpoint at On request.
Does Little Hotelier or Travelport Smartpoint run on more platforms?
Little Hotelier runs on Web, iOS, Android. Travelport Smartpoint runs on Windows, Web.
What is Little Hotelier best used for?
Little Hotelier is most often used for a ten room guesthouse where the owner works reception and wants ota sync without a separate channel manager contract, a hostel needing reliable booking.com and hostelworld connectivity more than deep property management features, a rural b and b replacing a spreadsheet and manual ota extranet updates, a small property already comfortable with siteminder support and wanting one bill for distribution and front desk. Of those, a ten room guesthouse where the owner works reception and wants ota sync without a separate channel manager contract and a hostel needing reliable booking.com and hostelworld connectivity more than deep property management features are not what Travelport Smartpoint is typically brought in for.
What can Little Hotelier do that Travelport Smartpoint cannot?
Little Hotelier covers Simplified front desk, Channel management, Direct booking engine, Payments. Travelport Smartpoint covers Graphical and cryptic modes, Multi-GDS content, Smartpoint Cloud, Automation scripting.

Answered from the vendors’ own pages

Little Hotelier: Who owns Little Hotelier?

SiteMinder. It is the small property product line of the same company that sells the SiteMinder channel manager.

Travelport Smartpoint: Do we pay a separate licence fee for Smartpoint?

Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.

Little Hotelier: What happens when the property outgrows it?

Most operators move to a fuller PMS and keep SiteMinder for distribution. Expect a data migration rather than a plan change.

Travelport Smartpoint: What happened to older Smartpoint versions?

Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.

Little Hotelier: Does it include a channel manager?

Yes, built on the SiteMinder network, which is the main reason to choose it over other small property tools.

Travelport Smartpoint: Is there a browser version?

Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.

Little Hotelier: Can one login manage several properties?

Each property is a separate subscription and the multi-property view is thin, so operators of more than two or three properties usually look elsewhere.

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