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Travel · head to head

Chekin vs Travelport Smartpoint

Chekin logo

Chekin

Travel

Guest check-in, identity verification and police registration for European rentals

From
€3.95/month
Rated
-
Full reviewWebsite
Travelport Smartpoint logo

Travelport Smartpoint

Travel

Travelport GDS booking desktop for travel agents, now on version 12

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chekin there is a three unit minimum on the published plans, so a single-property host cannot buy the entry tier at the advertised rate.; Travelport Smartpoint travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • They diverge on capability: Chekin covers Police and authority registration, Travelport Smartpoint covers Graphical and cryptic modes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Chekin and Travelport Smartpoint actually diverge.

Attributes where Chekin and Travelport Smartpoint differ
AttributeChekinTravelport Smartpoint
Starting price€3.95/monthOn request
Pricing modelPer property per monthquote
PlatformsWeb, iOS, AndroidWindows, Web

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chekin

  • Police and authority registration
  • Identity verification
  • Tourist tax calculation
  • Self check-in and digital keys
  • Deposits and damage protection
  • Upsells and branded guest app

Only in Travelport Smartpoint

  • Graphical and cryptic modes
  • Multi-GDS content
  • Smartpoint Cloud
  • Automation scripting
  • Marketplace distribution
  • Queue and PNR management

What people use each for

The jobs each tool is most often brought in to do.

Chekin

  • A manager with twenty apartments in Barcelona who must file guest data with the Ministry of the Interior for every arrival and cannot do it manually at scalenot Travelport Smartpoint
  • An Italian host needing Alloggiati Web submissions and city tourist tax collected from the guest rather than absorbednot Travelport Smartpoint
  • A property with no staffed reception issuing door codes only after identity documents have been verifiednot Travelport Smartpoint
  • An operator wanting damage deposits taken and released automatically instead of chasing bank transfersnot Travelport Smartpoint

Travelport Smartpoint

  • A retail agency already on a Travelport segment agreement needing the current supported desktop versionnot Chekin
  • A TMC running mixed cryptic and graphical booking teams on one workspacenot Chekin
  • An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1not Chekin
  • A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interfacenot Chekin

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chekin

  • There is a three unit minimum on the published plans, so a single-property host cannot buy the entry tier at the advertised rate.
  • The compliance value is regional; outside Spain, Italy, Portugal and Greece there is often no authority integration to use and the product becomes an ordinary check-in form at a per property price.
  • Transaction fees sit on almost every money-handling feature, including 1.5% plus EUR 0.99 on payments and 10% on unified inbox transactions, so the effective cost is far above the subscription for anyone using them.
  • It is a layer on top of a PMS rather than a replacement, so you are paying a second per property subscription alongside your existing platform and reconciling two sources of guest data.
  • Identity verification and self check-in sit behind the Premium tier and Premium only includes one premium feature, so an operator wanting both verification and digital keys must move to Enterprise.

Travelport Smartpoint

  • Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
  • Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
  • It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
  • Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.

Pricing, plan by plan

Chekin

€3.95/month
  • Basic$3.95/month
    • Minimum three units
    • Online check-in and legal compliance filing
    • Tourist taxes
  • Premium$5.95/month
    • Everything in Basic
    • One premium feature of your choice
    • Options: identity verification, self check-in and digital keys, branded guest app, digital guidebooks or e-invoicing
  • Enterprise$7.95/month
    • All premium features included
    • Identity verification, self check-in, branded app, guidebooks, e-invoicing
    • Custom pricing above volume thresholds

Travelport Smartpoint

On request
  • Travelport Smartpoint$undefined/year
    • Usually bundled into a GDS segment agreement
    • Distribution and version entitlement managed per country via the Marketplace
    • Segment incentive payments to the agency

Which should you pick?

Choose Chekin if

  • You need police and authority registration.
  • You work on Web, iOS, Android.
  • You also want identity verification.
Chekin review

Choose Travelport Smartpoint if

  • You need graphical and cryptic modes.
  • You work on Windows, Web.
  • You also want multi-gds content.
Travelport Smartpoint review

Questions people ask

Is Chekin or Travelport Smartpoint better?
Neither clearly leads. Chekin starts at €3.95/month and Travelport Smartpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chekin or Travelport Smartpoint?
Chekin starts at €3.95/month and Travelport Smartpoint at On request.
Does Chekin or Travelport Smartpoint run on more platforms?
Chekin runs on Web, iOS, Android. Travelport Smartpoint runs on Windows, Web.
What is Chekin best used for?
Chekin is most often used for a manager with twenty apartments in barcelona who must file guest data with the ministry of the interior for every arrival and cannot do it manually at scale, an italian host needing alloggiati web submissions and city tourist tax collected from the guest rather than absorbed, a property with no staffed reception issuing door codes only after identity documents have been verified, an operator wanting damage deposits taken and released automatically instead of chasing bank transfers. Of those, a manager with twenty apartments in barcelona who must file guest data with the ministry of the interior for every arrival and cannot do it manually at scale and an italian host needing alloggiati web submissions and city tourist tax collected from the guest rather than absorbed are not what Travelport Smartpoint is typically brought in for.
What can Chekin do that Travelport Smartpoint cannot?
Chekin covers Police and authority registration, Identity verification, Tourist tax calculation, Self check-in and digital keys. Travelport Smartpoint covers Graphical and cryptic modes, Multi-GDS content, Smartpoint Cloud, Automation scripting.

Answered from the vendors’ own pages

Chekin: Why would I buy this rather than use my PMS check-in form?

Because it files guest data with national police registration systems and calculates local tourist tax, which PMS check-in forms do not do.

Travelport Smartpoint: Do we pay a separate licence fee for Smartpoint?

Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.

Chekin: What does it really cost?

From EUR 3.95 per property per month with a three unit minimum, plus 1.5% plus EUR 0.30 on deposits, 1.5% plus EUR 0.99 on payments, 1% on upsells and 10% on unified inbox transactions.

Travelport Smartpoint: What happened to older Smartpoint versions?

Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.

Chekin: Does it work outside southern Europe?

The check-in, verification and key features do. The automated authority filing that justifies the price largely does not.

Travelport Smartpoint: Is there a browser version?

Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.

Chekin: Can I get both identity verification and digital keys on Premium?

No. Premium includes one premium feature. Both requires Enterprise at EUR 7.95 per property per month.

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