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Travel · head to head

Hostaway vs Travelport Smartpoint

Hostaway logo

Hostaway

Travel

Vacation rental management platform for professional operators

From
On request
Rated
-
Full reviewWebsite
Travelport Smartpoint logo

Travelport Smartpoint

Travel

Travelport GDS booking desktop for travel agents, now on version 12

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Hostaway quote-only pricing scaled by listing count, with an onboarding fee commonly reported, so entry cost is real; Travelport Smartpoint travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • They diverge on capability: Hostaway covers Multi-channel distribution, Travelport Smartpoint covers Graphical and cryptic modes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Hostaway and Travelport Smartpoint actually diverge.

Attributes where Hostaway and Travelport Smartpoint differ
AttributeHostawayTravelport Smartpoint
PlatformsWeb, iOS, Android, CloudWindows, Web

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hostaway

  • Multi-channel distribution
  • Unified inbox
  • Automation
  • Owner statements

Only in Travelport Smartpoint

  • Graphical and cryptic modes
  • Multi-GDS content
  • Smartpoint Cloud
  • Automation scripting
  • Marketplace distribution
  • Queue and PNR management

What people use each for

The jobs each tool is most often brought in to do.

Hostaway

  • Managers running portfolios across several booking channelsnot Travelport Smartpoint
  • Operators whose margin goes to manual guest messaging and turnover coordinationnot Travelport Smartpoint
  • Companies producing owner statements for managed propertiesnot Travelport Smartpoint

Travelport Smartpoint

  • A retail agency already on a Travelport segment agreement needing the current supported desktop versionnot Hostaway
  • A TMC running mixed cryptic and graphical booking teams on one workspacenot Hostaway
  • An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1not Hostaway
  • A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interfacenot Hostaway

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hostaway

  • Quote-only pricing scaled by listing count, with an onboarding fee commonly reported, so entry cost is real
  • Built for professional operators; single-property hosts find the cost per unit hard to justify
  • Channel sync inherits the reliability of the booking platforms it connects to
  • Depth in individual modules is shallower than dedicated point tools

Travelport Smartpoint

  • Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
  • Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
  • It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
  • Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.

Pricing, plan by plan

Hostaway

On request

No published plan breakdown. See the Hostaway review.

Travelport Smartpoint

On request
  • Travelport Smartpoint$undefined/year
    • Usually bundled into a GDS segment agreement
    • Distribution and version entitlement managed per country via the Marketplace
    • Segment incentive payments to the agency

Which should you pick?

Choose Hostaway if

  • You need multi-channel distribution.
  • You work on Web, iOS, Android, Cloud.
  • You also want unified inbox.
Hostaway review

Choose Travelport Smartpoint if

  • You need graphical and cryptic modes.
  • You work on Windows, Web.
  • You also want multi-gds content.
Travelport Smartpoint review

Questions people ask

Is Hostaway or Travelport Smartpoint better?
Neither clearly leads. Hostaway starts at On request and Travelport Smartpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hostaway or Travelport Smartpoint?
Hostaway starts at On request and Travelport Smartpoint at On request.
Does Hostaway or Travelport Smartpoint run on more platforms?
Hostaway runs on Web, iOS, Android, Cloud. Travelport Smartpoint runs on Windows, Web.
What is Hostaway best used for?
Hostaway is most often used for managers running portfolios across several booking channels, operators whose margin goes to manual guest messaging and turnover coordination, companies producing owner statements for managed properties. Of those, managers running portfolios across several booking channels and operators whose margin goes to manual guest messaging and turnover coordination are not what Travelport Smartpoint is typically brought in for.
What can Hostaway do that Travelport Smartpoint cannot?
Hostaway covers Multi-channel distribution, Unified inbox, Automation, Owner statements. Travelport Smartpoint covers Graphical and cryptic modes, Multi-GDS content, Smartpoint Cloud, Automation scripting.

Answered from the vendors’ own pages

Hostaway: What does Hostaway cost?

It quotes by listing count and modules and does not publish rates. An onboarding fee is commonly part of the arrangement.

Travelport Smartpoint: Do we pay a separate licence fee for Smartpoint?

Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.

Hostaway: Hostaway or Guesty?

They compete for the same professional operator market with broadly similar feature sets. Differences usually come down to quoted price, onboarding and specific channel or PMS integrations.

Travelport Smartpoint: What happened to older Smartpoint versions?

Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.

Hostaway: Is it worth it for one or two listings?

Generally not. It is built for portfolios, and the per-unit cost is hard to justify below a handful of properties.

Travelport Smartpoint: Is there a browser version?

Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.

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