Travelport Smartpointvs
Sabre Red 360
Sabre Red 360: If your agency holds a Sabre GDS relationship instead of Travelport
Travelport Smartpoint
Travelport GDS booking desktop for travel agents, now on version 12
As of 1 September 2026, Travelport Smartpoint's pricing is not published; the vendor quotes on request. The agent-facing booking application over the Travelport GDS (Apollo, Galileo and Worldspan content), sold to travel agencies rather than to the companies whose staff travel. Softwr lists it under Travel. Travelport Smartpoint is made by Travelport, available on Windows, Web.
Overview
What Travelport Smartpoint does
Travelport Smartpoint is the desktop and cloud-hosted workspace agents use to search, price, book and ticket air, hotel, car and rail content held in the Travelport GDS. It layers graphical shopping screens over the same host system that also accepts native cryptic command entry, so agencies can run mixed teams of forms-based and command-line staff on one product. The distinguishing fact for a buyer is the upgrade cadence. Travelport retired Smartpoint versions 8.1 through 9.1 in April 2026 and pushed agencies onto 12.0, distributed through the Travelport Marketplace on a country-by-country basis. Agencies that skipped updates found themselves locked out of Travelport+ and Apollo sign-on until they upgraded, which is an operational risk most vendor pages will not mention. As with Sabre, the software itself is rarely a separate line item: agencies typically hold a segment agreement with Travelport, and incentive economics sit behind the desktop. Buyers are retail agencies, TMCs and consolidators already contracted to the Travelport GDS, generally because of legacy relationships or specific content deals. Moving to Sabre Red 360 or Amadeus Selling Platform means retraining staff on a different command syntax and renegotiating a separate incentive deal, so the practical choice is usually inherited rather than shopped.
What people use it for
- A retail agency already on a Travelport segment agreement needing the current supported desktop version
- A TMC running mixed cryptic and graphical booking teams on one workspace
- An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1
- A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interface
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Travelport Smartpoint.
- Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
- Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
- Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
- It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
- Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.
Cross-shopped
What people choose instead of Travelport Smartpoint
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- Travelport SmartpointvsTravelPerk
TravelPerk: If you are the travelling company rather than the agency and want to book directly
Pricing
What Travelport Smartpoint costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Travelport Smartpoint
On request
- Usually bundled into a GDS segment agreement
- Distribution and version entitlement managed per country via the Marketplace
- Segment incentive payments to the agency
- Charges may apply for premium content and add-on modules
Capabilities
Features
Graphical and cryptic modes
Forms-driven booking alongside native Travelport command entry
Multi-GDS content
Access to Apollo, Galileo and Worldspan hosts depending on the agency setup
Smartpoint Cloud
Browser-hosted version of the desktop for agents without a managed Windows image
Automation scripting
Scripted entries and macros for repetitive queue and ticketing tasks
Marketplace distribution
Country-specific rollout and licensing through the Travelport Marketplace
Queue and PNR management
Work queue routing for ticketing, servicing and quality control
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Do we pay a separate licence fee for Smartpoint?
Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.
What happened to older Smartpoint versions?
Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.
Is there a browser version?
Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.
Keep looking
Where to go from Travelport Smartpoint
- Travelport Smartpoint alternativesEvery product people weigh against it
- Travelport Smartpoint pricingPlans, floors and what the tiers exclude
- Travelport Smartpoint badgesWhich rules it meets, and the figure behind each
- All Travel softwareThe full category
- Best Travel softwareThe shortlist, and how it was cut
Best Travel software for
Compare Travelport Smartpoint with
- Sabre Red 360
- Spotnana
- Amadeus Selling Platform Connect
- Egencia
- Corporate Traveller
- myCWT
- BCD TripSource
- Bokun
- FareHarbor
- Little Hotelier
- Careem
- Lodgify
- Rezdy
- TripAdvisor
- Booking.com
- Egencia
- Bokun
- Lodgify
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Softwr does not host reviews and shows no star rating for Travelport Smartpoint, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
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quote
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