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Travel · head to head

Duetto vs Travelport Smartpoint

Duetto logo

Duetto

Travel

Cloud revenue management for hotels, casinos and multi-property groups

From
On request
Rated
-
Full reviewWebsite
Travelport Smartpoint logo

Travelport Smartpoint

Travel

Travelport GDS booking desktop for travel agents, now on version 12

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Duetto nothing is published on price, and deals are typically annual per property licences on multi-year terms, so the real commitment is only visible after several sales meetings.; Travelport Smartpoint travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • They diverge on capability: Duetto covers Open pricing, Travelport Smartpoint covers Graphical and cryptic modes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Duetto and Travelport Smartpoint actually diverge.

Attributes where Duetto and Travelport Smartpoint differ
AttributeDuettoTravelport Smartpoint
PlatformsWebWindows, Web

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Duetto

  • Open pricing
  • Demand forecasting
  • Group and business evaluation
  • Guest value pricing
  • Multi-property management
  • Rate shopping integration

Only in Travelport Smartpoint

  • Graphical and cryptic modes
  • Multi-GDS content
  • Smartpoint Cloud
  • Automation scripting
  • Marketplace distribution
  • Queue and PNR management

What people use each for

The jobs each tool is most often brought in to do.

Duetto

  • A casino resort pricing room nights against total guest worth including gaming spend rather than room revenue alonenot Travelport Smartpoint
  • A four hundred room city hotel wanting to raise transient retail rates without dragging negotiated corporate rates with themnot Travelport Smartpoint
  • A management company standardising revenue strategy across twenty properties with central oversight and local overridenot Travelport Smartpoint
  • A resort evaluating a large group enquiry against the transient demand it would displace on the same datesnot Travelport Smartpoint

Travelport Smartpoint

  • A retail agency already on a Travelport segment agreement needing the current supported desktop versionnot Duetto
  • A TMC running mixed cryptic and graphical booking teams on one workspacenot Duetto
  • An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1not Duetto
  • A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interfacenot Duetto

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Duetto

  • Nothing is published on price, and deals are typically annual per property licences on multi-year terms, so the real commitment is only visible after several sales meetings.
  • Implementation is a project involving data cleansing, PMS integration and configuration, and properties routinely take months to reach useful output, during which the licence is already being paid.
  • The system requires a trained revenue manager to interpret and act on recommendations; a hotel without that function will not get value and would be better served by a rules-based tool.
  • Value depends on clean historical and segmentation data from the PMS, and properties with inconsistent rate coding or short history get weaker forecasts with no easy remedy.
  • It is priced and scoped for upper-midscale and above, so independent hotels under about a hundred rooms are typically outside the economic range regardless of how sophisticated their pricing needs are.

Travelport Smartpoint

  • Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
  • Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
  • It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
  • Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.

Pricing, plan by plan

Duetto

On request
  • Duetto$undefined/year
    • Pricing and forecasting applications
    • Group and business evaluation
    • Multi-property portfolio management

Travelport Smartpoint

On request
  • Travelport Smartpoint$undefined/year
    • Usually bundled into a GDS segment agreement
    • Distribution and version entitlement managed per country via the Marketplace
    • Segment incentive payments to the agency

Which should you pick?

Choose Duetto if

  • You need open pricing.
  • You also want demand forecasting.
Duetto review

Choose Travelport Smartpoint if

  • You need graphical and cryptic modes.
  • You work on Windows, Web.
  • You also want multi-gds content.
Travelport Smartpoint review

Questions people ask

Is Duetto or Travelport Smartpoint better?
Neither clearly leads. Duetto starts at On request and Travelport Smartpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Duetto or Travelport Smartpoint?
Duetto starts at On request and Travelport Smartpoint at On request.
Does Duetto or Travelport Smartpoint run on more platforms?
Duetto runs on Web. Travelport Smartpoint runs on Windows, Web.
What is Duetto best used for?
Duetto is most often used for a casino resort pricing room nights against total guest worth including gaming spend rather than room revenue alone, a four hundred room city hotel wanting to raise transient retail rates without dragging negotiated corporate rates with them, a management company standardising revenue strategy across twenty properties with central oversight and local override, a resort evaluating a large group enquiry against the transient demand it would displace on the same dates. Of those, a casino resort pricing room nights against total guest worth including gaming spend rather than room revenue alone and a four hundred room city hotel wanting to raise transient retail rates without dragging negotiated corporate rates with them are not what Travelport Smartpoint is typically brought in for.
What can Duetto do that Travelport Smartpoint cannot?
Duetto covers Open pricing, Demand forecasting, Group and business evaluation, Guest value pricing. Travelport Smartpoint covers Graphical and cryptic modes, Multi-GDS content, Smartpoint Cloud, Automation scripting.

Answered from the vendors’ own pages

Duetto: How much does Duetto cost?

Not published. Expect a per property annual licence scaled by room count, plus implementation, on a multi-year contract.

Travelport Smartpoint: Do we pay a separate licence fee for Smartpoint?

Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.

Duetto: What is open pricing?

Yielding each segment, channel and room type independently rather than moving one best available rate and deriving everything else from it.

Travelport Smartpoint: What happened to older Smartpoint versions?

Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.

Duetto: Is it worth it for a small independent hotel?

Usually not. Below roughly a hundred rooms, and without a dedicated revenue manager, a simpler rules-based pricing tool is a better fit.

Travelport Smartpoint: Is there a browser version?

Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.

Duetto: How long does implementation take?

Months rather than weeks, driven mostly by PMS data quality and rate code cleanup.

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