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Travel · head to head

Cloudbeds vs Travelport Smartpoint

Cloudbeds logo

Cloudbeds

Travel

Cloud-based hospitality management platform unifying PMS, channel management, and booking engine

From
On request
Rated
-
Full reviewWebsite
Travelport Smartpoint logo

Travelport Smartpoint

Travel

Travelport GDS booking desktop for travel agents, now on version 12

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cloudbeds pricing requires custom quote; no published pricing tiers visible, making budgeting and comparison difficult; Travelport Smartpoint travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Cloudbeds and Travelport Smartpoint actually diverge.

Attributes where Cloudbeds and Travelport Smartpoint differ
AttributeCloudbedsTravelport Smartpoint
PlatformsWeb, iOS, Android, APIWindows, Web

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cloudbeds

Nothing recorded that Travelport Smartpoint does not also cover.

Only in Travelport Smartpoint

  • Graphical and cryptic modes
  • Multi-GDS content
  • Smartpoint Cloud
  • Automation scripting
  • Marketplace distribution
  • Queue and PNR management

What people use each for

The jobs each tool is most often brought in to do.

Cloudbeds

  • Independent hotels and boutique hospitality businesses automating PMS and distributionnot Travelport Smartpoint
  • Vacation rental hosts (Airbnb, VRBO) consolidating multi-channel bookings and messagingnot Travelport Smartpoint
  • Hostels and backpacker accommodations using commission-free booking engine to reduce dependency on OTAsnot Travelport Smartpoint
  • Small-chain hospitality operators managing multiple properties from one interfacenot Travelport Smartpoint
  • Properties seeking revenue management and dynamic pricing without enterprise-level PMS costsnot Travelport Smartpoint
  • Hospitality businesses using AI-driven guest messaging and support automationnot Travelport Smartpoint

Travelport Smartpoint

  • A retail agency already on a Travelport segment agreement needing the current supported desktop versionnot Cloudbeds
  • A TMC running mixed cryptic and graphical booking teams on one workspacenot Cloudbeds
  • An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1not Cloudbeds
  • A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interfacenot Cloudbeds

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cloudbeds

  • Pricing requires custom quote; no published pricing tiers visible, making budgeting and comparison difficult
  • Per-property pricing model means costs scale rapidly for multi-property management; portfolio growth increases operational expenses
  • Revenue Intelligence (AI pricing) locked behind premium tier; base offering lacks dynamic pricing automation
  • Limited offline functionality; properties with poor connectivity face operational challenges
  • Chatbot and messaging automation require configuration; setup complexity increases for non-technical operators

Travelport Smartpoint

  • Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
  • Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
  • It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
  • Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.

Pricing, plan by plan

Cloudbeds

On request

No published plan breakdown. See the Cloudbeds review.

Travelport Smartpoint

On request
  • Travelport Smartpoint$undefined/year
    • Usually bundled into a GDS segment agreement
    • Distribution and version entitlement managed per country via the Marketplace
    • Segment incentive payments to the agency

Which should you pick?

Choose Cloudbeds if

  • You work on Web, iOS, Android, API.
Cloudbeds review

Choose Travelport Smartpoint if

  • You need graphical and cryptic modes.
  • You work on Windows, Web.
  • You also want multi-gds content.
Travelport Smartpoint review

Questions people ask

Is Cloudbeds or Travelport Smartpoint better?
Neither clearly leads. Cloudbeds starts at On request and Travelport Smartpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cloudbeds or Travelport Smartpoint?
Cloudbeds starts at On request and Travelport Smartpoint at On request.
Does Cloudbeds or Travelport Smartpoint run on more platforms?
Cloudbeds runs on Web, iOS, Android, API. Travelport Smartpoint runs on Windows, Web.
What is Cloudbeds best used for?
Cloudbeds is most often used for independent hotels and boutique hospitality businesses automating pms and distribution, vacation rental hosts (airbnb, vrbo) consolidating multi-channel bookings and messaging, hostels and backpacker accommodations using commission-free booking engine to reduce dependency on otas, small-chain hospitality operators managing multiple properties from one interface. Of those, independent hotels and boutique hospitality businesses automating pms and distribution and vacation rental hosts (airbnb, vrbo) consolidating multi-channel bookings and messaging are not what Travelport Smartpoint is typically brought in for.
What can Cloudbeds do that Travelport Smartpoint cannot?
Travelport Smartpoint covers Graphical and cryptic modes, Multi-GDS content, Smartpoint Cloud, Automation scripting.

Answered from the vendors’ own pages

Cloudbeds: Does Cloudbeds have a commission-free booking engine?

Yes. Cloudbeds provides a commission-free booking engine allowing guests to reserve directly on the property website without OTA transaction fees. This reduces distribution costs compared to Booking.com and Airbnb.

Source
Travelport Smartpoint: Do we pay a separate licence fee for Smartpoint?

Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.

Cloudbeds: What channels does Cloudbeds distribute to?

Cloudbeds distributes to 450+ booking channels including Airbnb, Booking.com, Expedia, Agoda, and regional OTAs, all managed from one interface.

Source
Travelport Smartpoint: What happened to older Smartpoint versions?

Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.

Cloudbeds: Does Cloudbeds provide revenue management?

Yes. Revenue Intelligence uses AI-powered demand forecasting (95% accuracy) to recommend dynamic pricing, maximising revenue per available room (RevPAR).

Source
Travelport Smartpoint: Is there a browser version?

Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.

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