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Mews vs Travelport Smartpoint

Mews logo

Mews

Travel

One pricing plan should not fit all

From
On request
Rated
-
Full reviewWebsite
Travelport Smartpoint logo

Travelport Smartpoint

Travel

Travelport GDS booking desktop for travel agents, now on version 12

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mews no pricing published on pricing page; specific per-room or per-property costs require requesting a quote; Travelport Smartpoint travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Mews and Travelport Smartpoint actually diverge.

Attributes where Mews and Travelport Smartpoint differ
AttributeMewsTravelport Smartpoint
PlatformsWebWindows, Web

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mews

Nothing recorded that Travelport Smartpoint does not also cover.

Only in Travelport Smartpoint

  • Graphical and cryptic modes
  • Multi-GDS content
  • Smartpoint Cloud
  • Automation scripting
  • Marketplace distribution
  • Queue and PNR management

What people use each for

The jobs each tool is most often brought in to do.

Mews

  • Property management system for hotels and accommodationsnot Travelport Smartpoint
  • Guest experience enhancement with AI-driven preferencesnot Travelport Smartpoint
  • Revenue optimization and business intelligencenot Travelport Smartpoint

Travelport Smartpoint

  • A retail agency already on a Travelport segment agreement needing the current supported desktop versionnot Mews
  • A TMC running mixed cryptic and graphical booking teams on one workspacenot Mews
  • An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1not Mews
  • A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interfacenot Mews

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mews

  • No pricing published on pricing page; specific per-room or per-property costs require requesting a quote
  • Exact implementation fee structure not disclosed
  • Revenue Management System (RMS) and Point of Sale (POS) add-on costs not specified

Travelport Smartpoint

  • Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
  • Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
  • It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
  • Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.

Pricing, plan by plan

Mews

On request

No published plan breakdown. See the Mews review.

Travelport Smartpoint

On request
  • Travelport Smartpoint$undefined/year
    • Usually bundled into a GDS segment agreement
    • Distribution and version entitlement managed per country via the Marketplace
    • Segment incentive payments to the agency

Which should you pick?

Choose Mews if

Nothing in the data separates Mews from Travelport Smartpoint on the points above - pick on price and on how each one feels to use.

Mews review

Choose Travelport Smartpoint if

  • You need graphical and cryptic modes.
  • You work on Windows, Web.
  • You also want multi-gds content.
Travelport Smartpoint review

Questions people ask

Is Mews or Travelport Smartpoint better?
Neither clearly leads. Mews starts at On request and Travelport Smartpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mews or Travelport Smartpoint?
Mews starts at On request and Travelport Smartpoint at On request.
Does Mews or Travelport Smartpoint run on more platforms?
Mews runs on Web. Travelport Smartpoint runs on Windows, Web.
What is Mews best used for?
Mews is most often used for property management system for hotels and accommodations, guest experience enhancement with ai-driven preferences, revenue optimization and business intelligence. Of those, property management system for hotels and accommodations and guest experience enhancement with ai-driven preferences are not what Travelport Smartpoint is typically brought in for.
What can Mews do that Travelport Smartpoint cannot?
Travelport Smartpoint covers Graphical and cryptic modes, Multi-GDS content, Smartpoint Cloud, Automation scripting.

Answered from the vendors’ own pages

Mews: What are the main pricing tiers offered by Mews?

Mews offers three tiers: Essentials (basic PMS with automated payments), Advanced (popular tier with customizable guest journey and SMS check-in), and Enterprise (unlimited integrations and no implementation fees). Specific costs require requesting a quote.

Source
Travelport Smartpoint: Do we pay a separate licence fee for Smartpoint?

Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.

Mews: What core features are included in the Mews Essentials plan?

Essentials includes property management system, booking engine, guest portal, automated payments platform, 8 Mews Marketplace integrations, 24/7 chatbot support, and exportable reports.

Source
Travelport Smartpoint: What happened to older Smartpoint versions?

Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.

Mews: What additional features does Mews Advanced tier provide?

Advanced tier (marked as popular) adds AI-driven guest preference summaries, customizable booking engine, custom domain email communications, automated SMS check-in reminders, and digital contactless check-in via phone.

Source
Travelport Smartpoint: Is there a browser version?

Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.

Mews: What makes the Mews Enterprise tier different from other plans?

Enterprise tier includes unlimited Mews Marketplace integrations (1,000+), custom dashboards with business intelligence, enhanced data connectors, automated report exports, access to Booking Engine and Channel Manager APIs, and notably eliminates implementation fees.

Source
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