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Field Service · head to head

Brightly Asset Essentials vs Zuper

Brightly Asset Essentials logo

Brightly Asset Essentials

Field Service

CMMS and asset management for schools, local government, healthcare estates and manufacturing, now part of Siemens

From
On request
Rated
-
Full reviewWebsite
Zuper logo

Zuper

Field Service

Field service management with an API-first architecture and heavy integration surface

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Brightly Asset Essentials nothing about the pricing is published, the official pricing page has been removed, and quotes are per organisation, so buyers cannot benchmark and negotiating leverage depends entirely on running a competitive process.; Zuper zuper publishes no pricing at all, and third-party reports span 50 to 150 US dollars per user per month, so you cannot even estimate a budget without a sales conversation.
  • They diverge on capability: Brightly Asset Essentials covers Work orders and requests, Zuper covers Work order management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Brightly Asset Essentials and Zuper actually diverge.

Attributes where Brightly Asset Essentials and Zuper differ
AttributeBrightly Asset EssentialsZuper

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Brightly Asset Essentials

  • Work orders and requests
  • Preventive maintenance
  • Asset registers
  • Capital planning
  • Mobile app
  • Energy and sustainability
  • Reporting

Only in Zuper

  • Work order management
  • Intelligent dispatch
  • Technician mobile
  • Job costing
  • Open API and webhooks
  • AI agents
  • Customer portal

Both cover

  • Inventory

What people use each for

The jobs each tool is most often brought in to do.

Brightly Asset Essentials

  • A school district consolidating maintenance requests from fifty buildings into one queue with a portal teachers can usenot Zuper
  • A municipal public works department that must justify replacement capital to a council with condition-based evidencenot Zuper
  • A healthcare estate tracking statutory compliance tasks and producing audit evidence on demandnot Zuper
  • A senior living operator standardising preventive maintenance across sites with a mobile app technicians will actually opennot Zuper

Zuper

  • A service business whose customer records already live in Salesforce or HubSpot wants field execution underneath rather than a platform that insists on owning the customer.not Brightly Asset Essentials
  • A solar or utility contractor needs work orders driven by an external asset or billing system through an API rather than entered by a dispatcher.not Brightly Asset Essentials
  • A multi-location or franchise operation needs consistent job workflows and reporting across sites with an existing enterprise finance system to feed.not Brightly Asset Essentials
  • A support organisation already running Zendesk or Freshdesk wants field visits raised from tickets and closed back into them without a middleware project.not Brightly Asset Essentials

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Brightly Asset Essentials

  • Nothing about the pricing is published, the official pricing page has been removed, and quotes are per organisation, so buyers cannot benchmark and negotiating leverage depends entirely on running a competitive process.
  • Implementation and data migration are quoted separately and commonly add five figures to a mid-size deployment, which is not visible when comparing headline subscription numbers.
  • Siemens ownership has pointed the roadmap at building and infrastructure integration, so industrial maintenance features compete for attention with Siemens Smart Infrastructure priorities.
  • Capability is split across separate Brightly products, so functionality shown in a demo may require an additional module and an additional line on the contract.
  • Reporting is fixed-template heavy and getting a non-standard report often means exporting to a spreadsheet, which undermines the case for consolidating on one system.

Zuper

  • Zuper publishes no pricing at all, and third-party reports span 50 to 150 US dollars per user per month, so you cannot even estimate a budget without a sales conversation.
  • At the reported rates it costs several times a Jobber or Housecall Pro seat, which makes it hard to justify for a small contractor who will use a fraction of the configuration surface.
  • The flexibility that makes it a good execution layer means it needs configuring: custom statuses, forms and workflow rules are strengths for a business with an operations analyst and a burden for one without.
  • Accounting is integration-only and the finance depth is thin next to platforms with native ledgers, so complex tax, multi-entity or progress billing scenarios push work back into the ERP.
  • It is a younger and smaller vendor than ServiceTitan or FieldEdge with a correspondingly thinner partner and implementation network, so if you need local implementation help outside the main markets you may be dealing directly with the vendor or doing it yourself.

Pricing, plan by plan

Brightly Asset Essentials

On request
  • Asset Essentials$undefined/year
    • Priced by named users and modules, quoted per organisation
    • Implementation, data migration and training quoted separately
    • Multi-year agreements are the norm for public-sector buyers

Zuper

On request
  • Starter$undefined/month
    • Core work orders, scheduling and mobile app
    • Standard integrations
    • Priced per user on application
  • Growth$undefined/month
    • Adds inventory, job costing and advanced workflows
    • Quoted on application
  • Enterprise$undefined/month
    • Custom workflows, API access at scale and dedicated support
    • Quoted on application, typically with an annual commitment

Which should you pick?

Choose Brightly Asset Essentials if

  • You need work orders and requests.
  • You work on Web, iOS, Android.
  • You also want preventive maintenance.
Brightly Asset Essentials review

Choose Zuper if

  • You need work order management.
  • You work on Web, iOS, Android.
  • You also want intelligent dispatch.
Zuper review

Questions people ask

Is Brightly Asset Essentials or Zuper better?
Neither clearly leads. Brightly Asset Essentials starts at On request and Zuper at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Brightly Asset Essentials or Zuper?
Brightly Asset Essentials starts at On request and Zuper at On request.
Does Brightly Asset Essentials or Zuper run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Brightly Asset Essentials best used for?
Brightly Asset Essentials is most often used for a school district consolidating maintenance requests from fifty buildings into one queue with a portal teachers can use, a municipal public works department that must justify replacement capital to a council with condition-based evidence, a healthcare estate tracking statutory compliance tasks and producing audit evidence on demand, a senior living operator standardising preventive maintenance across sites with a mobile app technicians will actually open. Of those, a school district consolidating maintenance requests from fifty buildings into one queue with a portal teachers can use and a municipal public works department that must justify replacement capital to a council with condition-based evidence are not what Zuper is typically brought in for.
What can Brightly Asset Essentials do that Zuper cannot?
Brightly Asset Essentials covers Work orders and requests, Preventive maintenance, Asset registers, Capital planning. Zuper covers Work order management, Intelligent dispatch, Technician mobile, Job costing. Both handle Inventory.

Answered from the vendors’ own pages

Brightly Asset Essentials: Who owns Brightly?

Siemens, which acquired it in 2022 for around 1.58 billion USD. It sits within Siemens Smart Infrastructure.

Zuper: How much does Zuper cost?

It is not published. Independent reports put it roughly between 50 and 150 US dollars per user per month depending on tier and volume, usually on an annual commitment.

Brightly Asset Essentials: What does Asset Essentials cost?

Not published. It is quoted by user count and modules, with implementation priced separately.

Zuper: Can Zuper run under Salesforce or HubSpot?

Yes, that is one of its main positions. It integrates as a field execution layer rather than requiring you to move the customer record.

Brightly Asset Essentials: Is it suitable for manufacturing?

It can run a plant, but the product heritage and roadmap are estates and infrastructure, so plant-specific features lag purpose-built industrial CMMS.

Zuper: Does it work offline?

The technician mobile app is built to capture work offline and sync when connectivity returns.

Brightly Asset Essentials: Is there a free tier or trial?

No published free tier. Evaluation is through a sales-led demo.

Zuper: Is Zuper suitable for a five person contractor?

Usually not on cost. At the reported per-seat rates, Jobber or Housecall Pro deliver the same day-to-day job flow far cheaper.

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