Softwr

Log Management · head to head

Elasticsearch Service vs Raygun

Elasticsearch Service logo

Elasticsearch Service

Log Management

Managed Elasticsearch Cloud Service

From
Free
Rated
-
Full reviewWebsite
Raygun logo

Raygun

Log Management

Real User Monitoring and Crash Reporting

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Elasticsearch Service the 99.95 percent monthly uptime SLA applies only to the Platinum and Enterprise subscription tiers; Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • They diverge on capability: Elasticsearch Service covers Full-text search, Raygun covers Crash reporting.

Where they differ

Only the attributes on which Elasticsearch Service and Raygun actually diverge.

Attributes where Elasticsearch Service and Raygun differ
AttributeElasticsearch ServiceRaygun

Identical on both: starting price (Free), pricing model (usage-based), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Log Management), founded (2011).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Elasticsearch Service

  • Full-text search
  • Scalability
  • High availability
  • Security

Only in Raygun

  • Crash reporting
  • Real user monitoring
  • Performance tracking
  • Source maps

Both cover

  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Elasticsearch Service

  • Managed Elasticsearch without running the clusternot Raygun
  • Log and observability data storage and searchnot Raygun
  • Full-text search behind an applicationnot Raygun
  • Deployments needing a specific cloud region across AWS, Azure or GCPnot Raygun

Raygun

  • Crash and error reporting for web, mobile and backend applicationsnot Elasticsearch Service
  • Real user monitoring of front end page load and session performancenot Elasticsearch Service
  • Application performance monitoring with request level tracesnot Elasticsearch Service

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Elasticsearch Service

  • The 99.95 percent monthly uptime SLA applies only to the Platinum and Enterprise subscription tiers
  • Serverless does not yet support traffic filtering, cross-project search or bring-your-own-key encryption
  • Serverless runs on AWS, GCP and Azure only, against 60 regions for the hosted option
  • Per-unit prices are not published; hosted is resource-based and serverless usage-based

Raygun

  • Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
  • A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
  • Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
  • Enterprise plan pricing is custom with no published rate

Pricing, plan by plan

Elasticsearch Service

Free
  • FreeFree
    • Full-text search
    • Scalability
    • High availability

Raygun

Free
  • FreeFree
    • Crash reporting
    • Real user monitoring
    • Performance tracking

Which should you pick?

Choose Elasticsearch Service if

  • You need full-text search.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want scalability.
Elasticsearch Service review

Choose Raygun if

  • You need crash reporting.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want real user monitoring.
Raygun review

Questions people ask

Is Elasticsearch Service or Raygun better?
Neither clearly leads. Elasticsearch Service starts at Free and Raygun at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Elasticsearch Service or Raygun?
Elasticsearch Service starts at Free and Raygun at Free.
Does Elasticsearch Service or Raygun run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use Elasticsearch Service for free?
Both have a free tier, so you can try either at no cost before committing.
What is Elasticsearch Service best used for?
Elasticsearch Service is most often used for managed elasticsearch without running the cluster, log and observability data storage and search, full-text search behind an application, deployments needing a specific cloud region across aws, azure or gcp. Of those, managed elasticsearch without running the cluster and log and observability data storage and search are not what Raygun is typically brought in for.
What can Elasticsearch Service do that Raygun cannot?
Elasticsearch Service covers Full-text search, Scalability, High availability, Security. Raygun covers Crash reporting, Real user monitoring, Performance tracking, Source maps. Both handle API, Webhooks, REST, Web support.
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