Logging · head to head
Elasticsearch Service vs Raygun
The short version
- Only Elasticsearch Service has a free tier, so it costs nothing to try first.
- Each has a real cost: Elasticsearch Service the 99.95 percent monthly uptime SLA applies only to the Platinum and Enterprise subscription tiers; Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
- They diverge on capability: Elasticsearch Service covers Full-text search, Raygun covers Crash reporting.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Elasticsearch Service and Raygun actually diverge.
| Attribute | Elasticsearch Service | Raygun |
|---|---|---|
| Starting price | Free | $40/month |
| Free tier | Yes | No |
Identical on both: pricing model (usage-based), platforms (Web, Api), user rating (Not yet rated), category (Logging), founded (2011).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Elasticsearch Service
- Full-text search
- Scalability
- High availability
- Security
Only in Raygun
- Crash reporting
- Real user monitoring
- Performance tracking
- Source maps
Both cover
- API
- Webhooks
- REST
- Web support
- Api support
What people use each for
The jobs each tool is most often brought in to do.
Elasticsearch Service
- Managed Elasticsearch without running the clusternot Raygun
- Log and observability data storage and searchnot Raygun
- Full-text search behind an applicationnot Raygun
- Deployments needing a specific cloud region across AWS, Azure or GCPnot Raygun
Raygun
- Crash and error reporting for web, mobile and backend applicationsnot Elasticsearch Service
- Real user monitoring of front end page load and session performancenot Elasticsearch Service
- Application performance monitoring with request level tracesnot Elasticsearch Service
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Elasticsearch Service
- The 99.95 percent monthly uptime SLA applies only to the Platinum and Enterprise subscription tiers
- Serverless does not yet support traffic filtering, cross-project search or bring-your-own-key encryption
- Serverless runs on AWS, GCP and Azure only, against 60 regions for the hosted option
- Per-unit prices are not published; hosted is resource-based and serverless usage-based
Raygun
- Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
- Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
- A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
- Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
- Enterprise plan pricing is custom with no published rate
Pricing, plan by plan
Elasticsearch Service
Free- FreeFree
- Full-text search
- Scalability
- High availability
Raygun
$40/month- Basic$40/month
- Core monitoring, unlimited apps and members
- Basic alerts, deployment tracking
- Annual billing saves 33%
- Team$80/month
- Inbound filters and third-party integrations
- Unlimited dashboards and user roles
- Marked as MOST POPULAR plan
- Business$400/month
- SAML SSO and dedicated account manager
- Priority support and quarterly reviews
- Annual billing saves 33%
- Enterprise$undefined/mo
- Custom pricing and compliance requirements
- Unlimited reports and SLA agreements
- Private Slack support
Which should you pick?
Choose Elasticsearch Service if
- You need full-text search.
- You want to start without paying.
- You work on Web, Api.
- You also want scalability.
Choose Raygun if
- You need crash reporting.
- You work on Web, Api.
- You also want real user monitoring.
Questions people ask
- Is Elasticsearch Service or Raygun better?
- Neither clearly leads. Elasticsearch Service starts at Free and Raygun at $40/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Elasticsearch Service or Raygun?
- Elasticsearch Service has a free tier; the other does not. Paid plans start at Free for Elasticsearch Service and $40/month for Raygun.
- Does Elasticsearch Service or Raygun run on more platforms?
- Both run on Web, Api, so platform support will not decide this one for you.
- Can I use Elasticsearch Service for free?
- Yes. Elasticsearch Service has a free tier, so you can try it without paying. Raygun starts at $40/month.
- What is Elasticsearch Service best used for?
- Elasticsearch Service is most often used for managed elasticsearch without running the cluster, log and observability data storage and search, full-text search behind an application, deployments needing a specific cloud region across aws, azure or gcp. Of those, managed elasticsearch without running the cluster and log and observability data storage and search are not what Raygun is typically brought in for.
- What can Elasticsearch Service do that Raygun cannot?
- Elasticsearch Service covers Full-text search, Scalability, High availability, Security. Raygun covers Crash reporting, Real user monitoring, Performance tracking, Source maps. Both handle API, Webhooks, REST, Web support.
Answered from the vendors’ own pages
Elasticsearch Service: What pricing models does Elasticsearch Service offer?
Elasticsearch Service offers Hosted pricing based on resources (monthly or prepaid options) and Serverless pricing based on usage (monthly or prepaid options). Specific rates are not published on this page.
SourceRaygun: Does Raygun offer a free trial?
Yes. Raygun offers a free 14-day trial with no credit card required. The trial includes feature access across all products.
SourceElasticsearch Service: Is a free trial available for Elasticsearch Service?
Yes, Elasticsearch Service offers a free trial. Users can start a trial by registering at cloud.elastic.co/registration, though the specific trial duration is not published on the landing page.
SourceRaygun: What is Raygun's pricing model?
Raygun uses a usage-based pricing model with tiered plans starting at $40/month for Basic tier, plus per-event charges ($0.001 to $0.002 per event). Annual billing saves 33% compared to monthly rates.
SourceElasticsearch Service: Does Elasticsearch Service support automatic scaling and cost management?
Yes. Elasticsearch Service includes searchable snapshots to reduce cold data costs, data tiering to keep hot data fast while reducing storage costs, and autoscaling to optimize resource utilization.
SourceRaygun: What features are included in the Team plan?
Team plan at $80/month includes inbound filters, third-party integrations, unlimited dashboards, user roles, and is marked as the most popular option. It's positioned between Basic and Business tiers.
SourceElasticsearch Service: What encryption options does Elasticsearch Service provide?
Elasticsearch Service supports Bring Your Own Key (BYOK) encryption and PrivateLink for secure data routing, though explicit data ownership terms are not specified on this page.
SourceRelated pages
More on Elasticsearch Service
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