Softwr

Logging · head to head

Airbrake vs Rootly

Airbrake logo

Airbrake

Logging

Error Tracking and Performance Monitoring

From
Free
Rated
-
Full reviewWebsite
Rootly logo

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From
$20/user-month
Rated
-
Full reviewWebsite

The short version

  • Only Airbrake has a free tier, so it costs nothing to try first.
  • Each has a real cost: Airbrake data retention is 30 days on every plan, including the $799 a month Business tier; Rootly pricing higher than some competitors for basic features
  • They diverge on capability: Airbrake covers Error tracking, Rootly covers AI SRE automation.

Where they differ

Only the attributes on which Airbrake and Rootly actually diverge.

Attributes where Airbrake and Rootly differ
AttributeAirbrakeRootly
Starting priceFree$20/user-month
Free tierYesNo
PlatformsWeb, ApiWeb, Mobile, Slack, Microsoft Teams
Founded20082020

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Airbrake

  • Error tracking
  • Performance monitoring
  • Deploy tracking
  • Custom notifications
  • API
  • Webhooks
  • REST
  • Web support

Only in Rootly

  • AI SRE automation
  • Alert routing
  • On-call management
  • Incident response
  • Call routing
  • AI meeting bot
  • Status pages

What people use each for

The jobs each tool is most often brought in to do.

Airbrake

  • Error and exception monitoring for web applicationsnot Rootly
  • Performance monitoring alongside error trackingnot Rootly
  • Alerting a team when a deploy introduces a spike in errorsnot Rootly
  • Tracking errors across multiple projects in one accountnot Rootly

Rootly

  • Automate on-call and incident response workflowsnot Airbrake
  • Run root cause analysis with AI assistancenot Airbrake
  • Track and improve Mean Time to Mitigation (MTTR)not Airbrake
  • Coordinate response across distributed teamsnot Airbrake
  • Learn from post-incident retrospectivesnot Airbrake

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Airbrake

  • Data retention is 30 days on every plan, including the $799 a month Business tier
  • The entry plan at $19 a month covers 25,000 errors and 7,500 events
  • Errors beyond the plan quota are billed on demand
  • Audit logs and spike forgiveness require the Pro tier
  • The lowest tier is limited to 1 user and 1 team

Rootly

  • Pricing higher than some competitors for basic features
  • AI SRE features require separate contact-sales engagement
  • Learning curve for advanced automation features
  • Per-user pricing increases costs as team grows

Pricing, plan by plan

Airbrake

Free
  • Tier 1 (Dev + errors)$19/month
    • 25,000 errors per month
    • 1 user
    • 1 team
  • Tier 2 (Basic + errors)$38/month
    • 100,000 errors per month
    • Unlimited users
    • 3 teams
  • Pro$76/month
    • Unlimited users
    • Unlimited teams
    • Unlimited projects
  • Tier 5 (Growth)$299/month
    • 1 million errors per month

Rootly

$20/user-month
  • Incident Response Essentials$20/user-month
    • Response with Slack integration
    • @Rootly AI Chat
    • AI Similar Incidents detection
  • Incident Response Enterprise$undefined/custom
    • All Essentials features
    • Custom forms and incident types
    • Private incidents
  • On-Call Essentials$20/user-month
    • Alert grouping and routing
    • Live call routing (1 phone number)
    • Schedules and escalation policies
  • On-Call Enterprise$undefined/custom
    • All Essentials features
    • 5 phone numbers for call routing
    • Unlimited schedules

Which should you pick?

Choose Airbrake if

  • You need error tracking.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want performance monitoring.
Airbrake review

Choose Rootly if

  • You need ai sre automation.
  • You work on Web, Mobile, Slack, Microsoft Teams.
  • You also want alert routing.
Rootly review

Questions people ask

Is Airbrake or Rootly better?
Neither clearly leads. Airbrake starts at Free and Rootly at $20/user-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Airbrake or Rootly?
Airbrake has a free tier; the other does not. Paid plans start at Free for Airbrake and $20/user-month for Rootly.
Does Airbrake or Rootly run on more platforms?
Airbrake runs on Web, Api. Rootly runs on Web, Mobile, Slack, Microsoft Teams.
Can I use Airbrake for free?
Yes. Airbrake has a free tier, so you can try it without paying. Rootly starts at $20/user-month.
What is Airbrake best used for?
Airbrake is most often used for error and exception monitoring for web applications, performance monitoring alongside error tracking, alerting a team when a deploy introduces a spike in errors, tracking errors across multiple projects in one account. Of those, error and exception monitoring for web applications and performance monitoring alongside error tracking are not what Rootly is typically brought in for.
What can Airbrake do that Rootly cannot?
Airbrake covers Error tracking, Performance monitoring, Deploy tracking, Custom notifications. Rootly covers AI SRE automation, Alert routing, On-call management, Incident response.

Answered from the vendors’ own pages

Airbrake: What is the lowest-cost Airbrake plan and what does it include?

Tier 1 costs $19 per month and includes 25,000 errors per month, 1 user seat, 1 team, and unlimited projects. This plan targets individual developers. A 10% discount applies when paying annually ($17.10 per month).

Source
Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source
Airbrake: Which Airbrake plan is marked as the best value?

The Pro plan at $76 per month is marked as Best Value. It includes unlimited users, unlimited teams, unlimited projects, audit logs, and spike forgiveness. Annual billing provides a 10% discount ($68 per month).

Source
Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source
Airbrake: How many errors per month does each Airbrake tier allow?

Tier 1 allows 25,000 errors per month at $19/month. Tier 2 allows 100,000 errors at $38/month. Tier 4 allows 300,000 errors at $129/month. Tier 5 allows 1 million errors at $299/month. Tier 6 allows 5 million errors at $799/month.

Source
Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source
Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source
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