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FireHydrant vs Raygun

FireHydrant logo

FireHydrant

Logging

All-in-one incident management for alerting, on-call, and response

From
Free
Rated
-
Full reviewWebsite
Raygun logo

Raygun

Logging

Real User Monitoring and Crash Reporting

From
$40/month
Rated
-
Full reviewWebsite

The short version

  • Only FireHydrant has a free tier, so it costs nothing to try first.
  • Each has a real cost: FireHydrant free tier has limited functionality with only 2 runbooks; Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • They diverge on capability: FireHydrant covers Automated runbooks, Raygun covers Crash reporting.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which FireHydrant and Raygun actually diverge.

Attributes where FireHydrant and Raygun differ
AttributeFireHydrantRaygun
Starting priceFree$40/month
Pricing modelsubscriptionusage-based
Free tierYesNo
PlatformsWeb, Slack, Microsoft Teams, MobileWeb, Api
Founded20182011

Identical on both: user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FireHydrant

  • Automated runbooks
  • On-call management
  • Service catalog
  • Incident response collaboration
  • AI incident insights
  • Status pages
  • AI retrospectives

Only in Raygun

  • Crash reporting
  • Real user monitoring
  • Performance tracking
  • Source maps
  • API
  • Webhooks
  • REST
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

FireHydrant

  • Manage incidents directly from Slack or Teamsnot Raygun
  • Automate incident response with runbooksnot Raygun
  • Triage incidents and track ownershipnot Raygun
  • Run post-incident retrospectivesnot Raygun
  • Communicate incidents to customers automaticallynot Raygun

Raygun

  • Crash and error reporting for web, mobile and backend applicationsnot FireHydrant
  • Real user monitoring of front end page load and session performancenot FireHydrant
  • Application performance monitoring with request level tracesnot FireHydrant

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FireHydrant

  • Free tier has limited functionality with only 2 runbooks
  • Pro plan billing is annual-only (no monthly option)
  • AI features concentrated in Enterprise tier
  • Pricing per responder can increase with team size

Raygun

  • Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
  • A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
  • Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
  • Enterprise plan pricing is custom with no published rate

Pricing, plan by plan

FireHydrant

Free
  • FreeFree
    • Up to 10 responders
    • 2 runbooks
    • Slack and Teams chatbot
  • Pro$25/responder-month
    • 5 runbooks
    • Slack and Teams chatbot
    • 1 retrospective template
  • Enterprise$undefined/custom
    • Everything in Pro plus
    • Viewer licenses
    • Unlimited runbooks

Raygun

$40/month
  • Basic$40/month
    • Core monitoring, unlimited apps and members
    • Basic alerts, deployment tracking
    • Annual billing saves 33%
  • Team$80/month
    • Inbound filters and third-party integrations
    • Unlimited dashboards and user roles
    • Marked as MOST POPULAR plan
  • Business$400/month
    • SAML SSO and dedicated account manager
    • Priority support and quarterly reviews
    • Annual billing saves 33%
  • Enterprise$undefined/mo
    • Custom pricing and compliance requirements
    • Unlimited reports and SLA agreements
    • Private Slack support

Which should you pick?

Choose FireHydrant if

  • You need automated runbooks.
  • You want to start without paying.
  • You work on Web, Slack, Microsoft Teams, Mobile.
  • You also want on-call management.
FireHydrant review

Choose Raygun if

  • You need crash reporting.
  • You work on Web, Api.
  • You also want real user monitoring.
Raygun review

Questions people ask

Is FireHydrant or Raygun better?
Neither clearly leads. FireHydrant starts at Free and Raygun at $40/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FireHydrant or Raygun?
FireHydrant has a free tier; the other does not. Paid plans start at Free for FireHydrant and $40/month for Raygun.
Does FireHydrant or Raygun run on more platforms?
FireHydrant runs on Web, Slack, Microsoft Teams, Mobile. Raygun runs on Web, Api.
Can I use FireHydrant for free?
Yes. FireHydrant has a free tier, so you can try it without paying. Raygun starts at $40/month.
What is FireHydrant best used for?
FireHydrant is most often used for manage incidents directly from slack or teams, automate incident response with runbooks, triage incidents and track ownership, run post-incident retrospectives. Of those, manage incidents directly from slack or teams and automate incident response with runbooks are not what Raygun is typically brought in for.
What can FireHydrant do that Raygun cannot?
FireHydrant covers Automated runbooks, On-call management, Service catalog, Incident response collaboration. Raygun covers Crash reporting, Real user monitoring, Performance tracking, Source maps.

Answered from the vendors’ own pages

FireHydrant: What is included in the free FireHydrant plan?

The free plan supports up to 10 responders, includes 2 runbooks, Slack and Teams chatbot, 1 public status page, and basic integrations (3).

Source
Raygun: Does Raygun offer a free trial?

Yes. Raygun offers a free 14-day trial with no credit card required. The trial includes feature access across all products.

Source
FireHydrant: How much does FireHydrant Pro cost?

FireHydrant Pro costs $25 per responder per month, billed annually. This includes 5 runbooks, unlimited status pages, and all core incident management features.

Source
Raygun: What is Raygun's pricing model?

Raygun uses a usage-based pricing model with tiered plans starting at $40/month for Basic tier, plus per-event charges ($0.001 to $0.002 per event). Annual billing saves 33% compared to monthly rates.

Source
FireHydrant: Can I pay monthly for FireHydrant Pro?

No, the Pro plan requires annual billing to get the $25/responder/month rate. Contact sales for enterprise monthly billing options.

Source
Raygun: What features are included in the Team plan?

Team plan at $80/month includes inbound filters, third-party integrations, unlimited dashboards, user roles, and is marked as the most popular option. It's positioned between Basic and Business tiers.

Source
FireHydrant: What AI features does FireHydrant offer?

FireHydrant AI is available in Enterprise plan and includes automated incident summaries, status page updates, live video transcription from Zoom and Google Meet, and triage assistance.

Source
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