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Logging · head to head

Logz.io vs Raygun

Logz.io logo

Logz.io

Logging

AI-Powered Log Analytics and Monitoring Platform

From
$99/month
Rated
-
Full reviewWebsite
Raygun logo

Raygun

Logging

Real User Monitoring and Crash Reporting

From
$40/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Logz.io saaS-only with no self-hosting option; Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • They diverge on capability: Logz.io covers Log aggregation, Raygun covers Crash reporting.
  • Prices and features above were last checked on 2 September 2026.

Where they differ

Only the attributes on which Logz.io and Raygun actually diverge.

Attributes where Logz.io and Raygun differ
AttributeLogz.ioRaygun
Starting price$99/month$40/month
Pricing modelUnknownusage-based
PlatformsCloud (SaaS), WebWeb, Api
Founded20142011

Identical on both: free tier (No), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Logz.io

  • Log aggregation
  • AI-powered insights
  • Elasticsearch integration
  • Alert management
  • Security analytics

Only in Raygun

  • Crash reporting
  • Real user monitoring
  • Performance tracking
  • Source maps

Both cover

  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Logz.io

  • Log monitoringnot Raygun
  • Application performancenot Raygun
  • Security analyticsnot Raygun
  • Troubleshootingnot Raygun

Raygun

  • Crash and error reporting for web, mobile and backend applicationsnot Logz.io
  • Real user monitoring of front end page load and session performancenot Logz.io
  • Application performance monitoring with request level tracesnot Logz.io

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Logz.io

  • SaaS-only with no self-hosting option
  • High pricing for long data retention periods, with steep cost increases for larger data volumes
  • UI can take up to 10 seconds to load
  • Geo-location data is old and inaccurate
  • Expensive for smaller companies with limited log volumes
  • Data retention limitations at 14 days may not meet compliance requirements

Raygun

  • Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
  • A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
  • Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
  • Enterprise plan pricing is custom with no published rate

Pricing, plan by plan

Logz.io

$99/month
  • Pro$99/month
    • Log management
    • Real-time search
    • Basic alerts
  • Enterprise$undefined/mo
    • All Pro features
    • Advanced security
    • Dedicated support

Raygun

$40/month
  • Basic$40/month
    • Core monitoring, unlimited apps and members
    • Basic alerts, deployment tracking
    • Annual billing saves 33%
  • Team$80/month
    • Inbound filters and third-party integrations
    • Unlimited dashboards and user roles
    • Marked as MOST POPULAR plan
  • Business$400/month
    • SAML SSO and dedicated account manager
    • Priority support and quarterly reviews
    • Annual billing saves 33%
  • Enterprise$undefined/mo
    • Custom pricing and compliance requirements
    • Unlimited reports and SLA agreements
    • Private Slack support

Which should you pick?

Choose Logz.io if

  • You need log aggregation.
  • You work on Cloud (SaaS), Web.
  • You also want ai-powered insights.
Logz.io review

Choose Raygun if

  • You need crash reporting.
  • You work on Web, Api.
  • You also want real user monitoring.
Raygun review

Questions people ask

Is Logz.io or Raygun better?
Neither clearly leads. Logz.io starts at $99/month and Raygun at $40/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Logz.io or Raygun?
Logz.io starts at $99/month and Raygun at $40/month.
Does Logz.io or Raygun run on more platforms?
Logz.io runs on Cloud (SaaS), Web. Raygun runs on Web, Api.
What is Logz.io best used for?
Logz.io is most often used for log monitoring, application performance, security analytics, troubleshooting. Of those, log monitoring and application performance are not what Raygun is typically brought in for.
What can Logz.io do that Raygun cannot?
Logz.io covers Log aggregation, AI-powered insights, Elasticsearch integration, Alert management. Raygun covers Crash reporting, Real user monitoring, Performance tracking, Source maps. Both handle API, Webhooks, REST, Web support.

Answered from the vendors’ own pages

Logz.io: Does Logz.io support self-hosting?

No. Logz.io is a fully SaaS platform with no self-hosting option, limiting flexibility for organizations with on-premises requirements or specific data residency needs.

Source
Raygun: Does Raygun offer a free trial?

Yes. Raygun offers a free 14-day trial with no credit card required. The trial includes feature access across all products.

Source
Logz.io: Is Logz.io based on open-source ELK Stack?

Logz.io is built on the ELK Stack (Elasticsearch, Logstash, Kibana) but uses managed hosting. Note that Elasticsearch and Kibana switched to non-open-source licenses (SSPL) in February 2021, which may have legal implications.

Raygun: What is Raygun's pricing model?

Raygun uses a usage-based pricing model with tiered plans starting at $40/month for Basic tier, plus per-event charges ($0.001 to $0.002 per event). Annual billing saves 33% compared to monthly rates.

Source
Raygun: What features are included in the Team plan?

Team plan at $80/month includes inbound filters, third-party integrations, unlimited dashboards, user roles, and is marked as the most popular option. It's positioned between Basic and Business tiers.

Source
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