Softwr

Log Management · head to head

Bugsnag vs Raygun

Bugsnag logo

Bugsnag

Log Management

Application Stability Monitoring

From
Free
Rated
-
Full reviewWebsite
Raygun logo

Raygun

Log Management

Real User Monitoring and Crash Reporting

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bugsnag owned by SmartBear rather than being independent; Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • They diverge on capability: Bugsnag covers Error tracking, Raygun covers Real user monitoring.

Where they differ

Only the attributes on which Bugsnag and Raygun actually diverge.

Attributes where Bugsnag and Raygun differ
AttributeBugsnagRaygun
Founded20122011

Identical on both: starting price (Free), pricing model (usage-based), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Log Management).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bugsnag

  • Error tracking
  • Release tracking
  • Trend analysis

Only in Raygun

  • Real user monitoring
  • Performance tracking
  • Source maps

Both cover

  • Crash reporting
  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Bugsnag

  • Crash and error reporting for mobile and web applicationsnot Raygun
  • Stability scores per releasenot Raygun
  • Grouping errors by root cause across deploysnot Raygun
  • Alerting when a release regressesnot Raygun

Raygun

  • Crash and error reporting for web, mobile and backend applicationsnot Bugsnag
  • Real user monitoring of front end page load and session performancenot Bugsnag
  • Application performance monitoring with request level tracesnot Bugsnag

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bugsnag

  • Owned by SmartBear rather than being independent
  • The free tier covers 7,500 events a month
  • Paid tiers are usage-priced by event volume rather than by seat, so a noisy release raises the bill
  • Enterprise pricing is quote-only

Raygun

  • Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
  • A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
  • Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
  • Enterprise plan pricing is custom with no published rate

Pricing, plan by plan

Bugsnag

Free
  • FreeFree
    • Error tracking
    • Crash reporting
    • Release tracking

Raygun

Free
  • FreeFree
    • Crash reporting
    • Real user monitoring
    • Performance tracking

Which should you pick?

Choose Bugsnag if

  • You need error tracking.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want release tracking.
Bugsnag review

Choose Raygun if

  • You need real user monitoring.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want performance tracking.
Raygun review

Questions people ask

Is Bugsnag or Raygun better?
Neither clearly leads. Bugsnag starts at Free and Raygun at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bugsnag or Raygun?
Bugsnag starts at Free and Raygun at Free.
Does Bugsnag or Raygun run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use Bugsnag for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bugsnag best used for?
Bugsnag is most often used for crash and error reporting for mobile and web applications, stability scores per release, grouping errors by root cause across deploys, alerting when a release regresses. Of those, crash and error reporting for mobile and web applications and stability scores per release are not what Raygun is typically brought in for.
What can Bugsnag do that Raygun cannot?
Bugsnag covers Error tracking, Release tracking, Trend analysis. Raygun covers Real user monitoring, Performance tracking, Source maps. Both handle Crash reporting, API, Webhooks, REST.
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