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Logging · head to head

Bugsnag vs Raygun

Bugsnag logo

Bugsnag

Logging

Application Stability Monitoring

From
Free
Rated
-
Full reviewWebsite
Raygun logo

Raygun

Logging

Real User Monitoring and Crash Reporting

From
$40/month
Rated
-
Full reviewWebsite

The short version

  • Only Bugsnag has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bugsnag owned by SmartBear rather than being independent; Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • They diverge on capability: Bugsnag covers Error tracking, Raygun covers Real user monitoring.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Bugsnag and Raygun actually diverge.

Attributes where Bugsnag and Raygun differ
AttributeBugsnagRaygun
Starting priceFree$40/month
Pricing modelfreemiumusage-based
Free tierYesNo
Founded20122011

Identical on both: platforms (Web, Api), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bugsnag

  • Error tracking
  • Release tracking
  • Trend analysis

Only in Raygun

  • Real user monitoring
  • Performance tracking
  • Source maps

Both cover

  • Crash reporting
  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Bugsnag

  • Crash and error reporting for mobile and web applicationsnot Raygun
  • Stability scores per releasenot Raygun
  • Grouping errors by root cause across deploysnot Raygun
  • Alerting when a release regressesnot Raygun

Raygun

  • Crash and error reporting for web, mobile and backend applicationsnot Bugsnag
  • Real user monitoring of front end page load and session performancenot Bugsnag
  • Application performance monitoring with request level tracesnot Bugsnag

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bugsnag

  • Owned by SmartBear rather than being independent
  • The free tier covers 7,500 events a month
  • Paid tiers are usage-priced by event volume rather than by seat, so a noisy release raises the bill
  • Enterprise pricing is quote-only

Raygun

  • Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
  • A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
  • Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
  • Enterprise plan pricing is custom with no published rate

Pricing, plan by plan

Bugsnag

Free
  • FreeFree
    • 1 user
    • Error and performance monitoring
    • 7500 events monthly
  • SelectFree
    • 50000-3 million error monitoring events monthly tiered
    • 1-150 million performance monitoring spans
    • Unlimited users
  • PreferredFree
    • 100000-3 million error monitoring events tiered
    • 1-300 million performance monitoring spans
    • Automatic error prioritization
  • Enterprise$null/month
    • Custom pricing
    • All Preferred features plus
    • Automatic error assignment

Raygun

$40/month
  • Basic$40/month
    • Core monitoring, unlimited apps and members
    • Basic alerts, deployment tracking
    • Annual billing saves 33%
  • Team$80/month
    • Inbound filters and third-party integrations
    • Unlimited dashboards and user roles
    • Marked as MOST POPULAR plan
  • Business$400/month
    • SAML SSO and dedicated account manager
    • Priority support and quarterly reviews
    • Annual billing saves 33%
  • Enterprise$undefined/mo
    • Custom pricing and compliance requirements
    • Unlimited reports and SLA agreements
    • Private Slack support

Which should you pick?

Choose Bugsnag if

  • You need error tracking.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want release tracking.
Bugsnag review

Choose Raygun if

  • You need real user monitoring.
  • You work on Web, Api.
  • You also want performance tracking.
Raygun review

Questions people ask

Is Bugsnag or Raygun better?
Neither clearly leads. Bugsnag starts at Free and Raygun at $40/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bugsnag or Raygun?
Bugsnag has a free tier; the other does not. Paid plans start at Free for Bugsnag and $40/month for Raygun.
Does Bugsnag or Raygun run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use Bugsnag for free?
Yes. Bugsnag has a free tier, so you can try it without paying. Raygun starts at $40/month.
What is Bugsnag best used for?
Bugsnag is most often used for crash and error reporting for mobile and web applications, stability scores per release, grouping errors by root cause across deploys, alerting when a release regresses. Of those, crash and error reporting for mobile and web applications and stability scores per release are not what Raygun is typically brought in for.
What can Bugsnag do that Raygun cannot?
Bugsnag covers Error tracking, Release tracking, Trend analysis. Raygun covers Real user monitoring, Performance tracking, Source maps. Both handle Crash reporting, API, Webhooks, REST.

Answered from the vendors’ own pages

Bugsnag: Is BugSnag free?

BugSnag Free plan is free and includes 1 user, error and performance monitoring with 7500 events and 1 million spans monthly, 50+ platforms, 30+ integrations, and 7-day data retention for solo developers and passion projects.

Source
Raygun: Does Raygun offer a free trial?

Yes. Raygun offers a free 14-day trial with no credit card required. The trial includes feature access across all products.

Source
Bugsnag: What are the event and span limits by BugSnag plan?

Free plan: 7500 error events and 1 million spans monthly. Select plan: 50000-3 million error events and 1-150 million spans tiered. Preferred plan: 100000-3 million error events and 1-300 million spans tiered. Enterprise plan: custom limits with pricing on request.

Source
Raygun: What is Raygun's pricing model?

Raygun uses a usage-based pricing model with tiered plans starting at $40/month for Basic tier, plus per-event charges ($0.001 to $0.002 per event). Annual billing saves 33% compared to monthly rates.

Source
Bugsnag: How long does BugSnag retain error data?

BugSnag Free plan retains data for 7 days. Select and Preferred paid plans retain error data for 60 days. Enterprise plans offer custom data retention periods negotiated with sales.

Source
Raygun: What features are included in the Team plan?

Team plan at $80/month includes inbound filters, third-party integrations, unlimited dashboards, user roles, and is marked as the most popular option. It's positioned between Basic and Business tiers.

Source
Bugsnag: What features does BugSnag Preferred plan add?

BugSnag Preferred plan (pricing tiered by volume, not published) adds automatic error prioritization, stability benchmarks, advanced segmentation, custom notifications, SAML SSO, and system metrics monitoring compared to Select plan.

Source
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