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Logging · head to head

Logz.io vs Rootly

Logz.io logo

Logz.io

Logging

AI-Powered Log Analytics and Monitoring Platform

From
$99/month
Rated
-
Full reviewWebsite
Rootly logo

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From
$20/user-month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Logz.io saaS-only with no self-hosting option; Rootly pricing higher than some competitors for basic features
  • They diverge on capability: Logz.io covers Log aggregation, Rootly covers AI SRE automation.
  • Prices and features above were last checked on 2 September 2026.

Where they differ

Only the attributes on which Logz.io and Rootly actually diverge.

Attributes where Logz.io and Rootly differ
AttributeLogz.ioRootly
Starting price$99/month$20/user-month
Pricing modelUnknownsubscription
PlatformsCloud (SaaS), WebWeb, Mobile, Slack, Microsoft Teams
Founded20142020

Identical on both: free tier (No), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Logz.io

  • Log aggregation
  • AI-powered insights
  • Elasticsearch integration
  • Alert management
  • Security analytics
  • API
  • Webhooks
  • REST

Only in Rootly

  • AI SRE automation
  • Alert routing
  • On-call management
  • Incident response
  • Call routing
  • AI meeting bot
  • Status pages

What people use each for

The jobs each tool is most often brought in to do.

Logz.io

  • Log monitoringnot Rootly
  • Application performancenot Rootly
  • Security analyticsnot Rootly
  • Troubleshootingnot Rootly

Rootly

  • Automate on-call and incident response workflowsnot Logz.io
  • Run root cause analysis with AI assistancenot Logz.io
  • Track and improve Mean Time to Mitigation (MTTR)not Logz.io
  • Coordinate response across distributed teamsnot Logz.io
  • Learn from post-incident retrospectivesnot Logz.io

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Logz.io

  • SaaS-only with no self-hosting option
  • High pricing for long data retention periods, with steep cost increases for larger data volumes
  • UI can take up to 10 seconds to load
  • Geo-location data is old and inaccurate
  • Expensive for smaller companies with limited log volumes
  • Data retention limitations at 14 days may not meet compliance requirements

Rootly

  • Pricing higher than some competitors for basic features
  • AI SRE features require separate contact-sales engagement
  • Learning curve for advanced automation features
  • Per-user pricing increases costs as team grows

Pricing, plan by plan

Logz.io

$99/month
  • Pro$99/month
    • Log management
    • Real-time search
    • Basic alerts
  • Enterprise$undefined/mo
    • All Pro features
    • Advanced security
    • Dedicated support

Rootly

$20/user-month
  • Incident Response Essentials$20/user-month
    • Response with Slack integration
    • @Rootly AI Chat
    • AI Similar Incidents detection
  • Incident Response Enterprise$undefined/custom
    • All Essentials features
    • Custom forms and incident types
    • Private incidents
  • On-Call Essentials$20/user-month
    • Alert grouping and routing
    • Live call routing (1 phone number)
    • Schedules and escalation policies
  • On-Call Enterprise$undefined/custom
    • All Essentials features
    • 5 phone numbers for call routing
    • Unlimited schedules

Which should you pick?

Choose Logz.io if

  • You need log aggregation.
  • You work on Cloud (SaaS), Web.
  • You also want ai-powered insights.
Logz.io review

Choose Rootly if

  • You need ai sre automation.
  • You work on Web, Mobile, Slack, Microsoft Teams.
  • You also want alert routing.
Rootly review

Questions people ask

Is Logz.io or Rootly better?
Neither clearly leads. Logz.io starts at $99/month and Rootly at $20/user-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Logz.io or Rootly?
Logz.io starts at $99/month and Rootly at $20/user-month.
Does Logz.io or Rootly run on more platforms?
Logz.io runs on Cloud (SaaS), Web. Rootly runs on Web, Mobile, Slack, Microsoft Teams.
What is Logz.io best used for?
Logz.io is most often used for log monitoring, application performance, security analytics, troubleshooting. Of those, log monitoring and application performance are not what Rootly is typically brought in for.
What can Logz.io do that Rootly cannot?
Logz.io covers Log aggregation, AI-powered insights, Elasticsearch integration, Alert management. Rootly covers AI SRE automation, Alert routing, On-call management, Incident response.

Answered from the vendors’ own pages

Logz.io: Does Logz.io support self-hosting?

No. Logz.io is a fully SaaS platform with no self-hosting option, limiting flexibility for organizations with on-premises requirements or specific data residency needs.

Source
Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source
Logz.io: Is Logz.io based on open-source ELK Stack?

Logz.io is built on the ELK Stack (Elasticsearch, Logstash, Kibana) but uses managed hosting. Note that Elasticsearch and Kibana switched to non-open-source licenses (SSPL) in February 2021, which may have legal implications.

Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source
Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source
Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source
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