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Field Service · head to head

Properly vs Smoobu

Properly logo

Properly

Field Service

Photo-verified turnover checklists and cleaner coordination for short-term rentals

From
$12.99/month
Rated
-
Full reviewWebsite
Smoobu logo

Smoobu

Travel

All-in-one channel manager and PMS for hosts with a handful of holiday rentals

From
€29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Properly properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.; Smoobu the Flex plan carries a 0.9% fee on every booking, which on an apartment turning over €40,000 a year costs more than the entire annual subscription saving, and the pricing page presents Flex as the cheaper option.
  • They diverge on capability: Properly covers Photo-verified checklists, Smoobu covers Channel manager.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Properly and Smoobu actually diverge.

Attributes where Properly and Smoobu differ
AttributeProperlySmoobu
Starting price$12.99/month€29/month
Pricing modelPer property per monthPer unit per month
CategoryField ServiceTravel

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Properly

  • Photo-verified checklists
  • Automatic scheduling
  • Offline mode
  • Multi-language support
  • Cleaner marketplace
  • Real-time inspection
  • Damage documentation
  • Problem reporting

Only in Smoobu

  • Channel manager
  • Website builder
  • Guest messaging
  • Unified calendar
  • Invoicing and e-invoicing
  • Mobile apps

What people use each for

The jobs each tool is most often brought in to do.

Properly

  • A manager with forty units using contract cleaners who cannot personally inspect turnoversnot Smoobu
  • An owner in a different country from the property who needs evidence a clean actually happenednot Smoobu
  • A portfolio pursuing damage claims that require dated before and after photographsnot Smoobu
  • An operation onboarding new cleaning crews quickly with visual instructions rather than written onesnot Smoobu

Smoobu

  • A host with three apartments in Berlin who needs Airbnb and Booking.com calendars kept in sync and wants a direct booking site to cut OTA commissionnot Properly
  • An owner wanting automated check-in instructions and pre-arrival messages sent per channel without logging into each extranetnot Properly
  • A small manager who needs guest invoices that meet German documentation requirements without adding a separate accounting toolnot Properly
  • A host testing dynamic pricing through the bundled trial before deciding whether to subscribe to PriceLabs separatelynot Properly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Properly

  • Properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.
  • The photo requirement adds time to every clean, and cleaners paid per turnover often resist it, which becomes a negotiation about rates rather than a software rollout.
  • Real-time inspection is billed at five dollars per inspection rather than included, so using it on every changeover materially changes the per-property cost.
  • The managed services tiers are priced an order of magnitude above the software, and operators sometimes discover the pitch is really about those rather than the app.
  • The cleaner marketplace has depth only in established North American destinations, and in thinner markets a missed turnover still means calling round yourself.

Smoobu

  • The Flex plan carries a 0.9% fee on every booking, which on an apartment turning over €40,000 a year costs more than the entire annual subscription saving, and the pricing page presents Flex as the cheaper option.
  • Pricing is per unit, so a ten unit portfolio pays roughly €31.50 plus nine additional units at about €9.60, and the headline monthly figure covers a single apartment only.
  • Write access is charged per account beyond the included seats, so a cleaner, a co-host and an owner all needing to edit bookings turn into a recurring per seat cost.
  • There is no trust accounting or owner statement generation, so anyone managing units on behalf of third-party owners has to build payout reporting outside the system.
  • Housekeeping and maintenance dispatch is minimal compared with manager-grade platforms, so cleaning coordination happens in WhatsApp or a separate tool once you are past a few units.

Pricing, plan by plan

Properly

$12.99/month
  • Platform$12.99/month
    • Per property per month, tiered down toward 5 USD at volume
    • Photo checklists and automatic scheduling
    • Cleaner marketplace access
  • Real-Time Inspection$undefined/month
    • Charged at 5 USD per inspection, not per month
    • Remote human review of a completed turnover
    • Used selectively rather than on every clean
  • Cohost Pro$119/month
    • Per active property per month
    • Managed cohosting service rather than software alone
    • Includes guest and operational coverage
  • Guest Support Plus$149/month
    • Per listing per month
    • Outsourced guest communication
    • Sold alongside the platform

Smoobu

€29/month
  • Professional Flex$29/month
    • One unit included
    • 0.9% fee on every booking
    • Channel manager, website builder, messaging
  • Professional Prepaid$31.5/month
    • One unit included
    • No booking fee
    • Website builder, invoicing, chatbot, API access
  • Teams Pro+$49.5/month
    • Everything in Prepaid
    • E-invoicing
    • Two write-access accounts, extra accounts from about €12 each

Which should you pick?

Choose Properly if

  • You need photo-verified checklists.
  • You work on Web, iOS, Android.
  • You also want automatic scheduling.
Properly review

Choose Smoobu if

  • You need channel manager.
  • You work on Web, iOS, Android.
  • You also want website builder.
Smoobu review

Questions people ask

Is Properly or Smoobu better?
Neither clearly leads. Properly starts at $12.99/month and Smoobu at €29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Properly or Smoobu?
Properly starts at $12.99/month and Smoobu at €29/month.
Does Properly or Smoobu run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Properly best used for?
Properly is most often used for a manager with forty units using contract cleaners who cannot personally inspect turnovers, an owner in a different country from the property who needs evidence a clean actually happened, a portfolio pursuing damage claims that require dated before and after photographs, an operation onboarding new cleaning crews quickly with visual instructions rather than written ones. Of those, a manager with forty units using contract cleaners who cannot personally inspect turnovers and an owner in a different country from the property who needs evidence a clean actually happened are not what Smoobu is typically brought in for.
What can Properly do that Smoobu cannot?
Properly covers Photo-verified checklists, Automatic scheduling, Offline mode, Multi-language support. Smoobu covers Channel manager, Website builder, Guest messaging, Unified calendar.

Answered from the vendors’ own pages

Properly: What does Properly actually cost per property?

The platform starts at 12.99 US dollars per property per month, falling toward 5 dollars at higher volumes. Remote inspections cost 5 dollars each on top.

Smoobu: Which plan is actually cheaper, Flex or Prepaid?

Prepaid, for almost anyone with real occupancy. The 0.9% booking fee on Flex exceeds the subscription difference once annual revenue passes a few thousand euros.

Properly: Does it replace my property management system?

No. It connects to one and covers turnovers only. Distribution, guest messaging and accounting stay elsewhere.

Smoobu: How many properties does the entry price cover?

One. Every additional unit adds roughly €9.60 per month.

Properly: Will cleaners actually use it?

They will if you require it, but the mandatory photo steps lengthen each clean and often need to be reflected in what you pay per turnover.

Smoobu: Does it include dynamic pricing?

Only two months free on the Teams tier. Ongoing dynamic pricing means subscribing to PriceLabs or similar.

Properly: Does it help with damage claims?

Yes. Timestamped before and after photographs from the checklist are the main evidence operators use when claiming against a guest.

Smoobu: Is there a contract?

Billing is monthly, yearly or two-yearly, with 30 days notice required to cancel; longer terms buy 10% or 20% off.

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