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Travel · head to head

Hostaway vs Properly

Hostaway logo

Hostaway

Travel

Vacation rental management platform for professional operators

From
On request
Rated
-
Full reviewWebsite
Properly logo

Properly

Field Service

Photo-verified turnover checklists and cleaner coordination for short-term rentals

From
$12.99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Hostaway quote-only pricing scaled by listing count, with an onboarding fee commonly reported, so entry cost is real; Properly properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.
  • They diverge on capability: Hostaway covers Multi-channel distribution, Properly covers Photo-verified checklists.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Hostaway and Properly actually diverge.

Attributes where Hostaway and Properly differ
AttributeHostawayProperly
Starting priceOn request$12.99/month
Pricing modelquotePer property per month
PlatformsWeb, iOS, Android, CloudWeb, iOS, Android
CategoryTravelField Service

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hostaway

  • Multi-channel distribution
  • Unified inbox
  • Automation
  • Owner statements

Only in Properly

  • Photo-verified checklists
  • Automatic scheduling
  • Offline mode
  • Multi-language support
  • Cleaner marketplace
  • Real-time inspection
  • Damage documentation
  • Problem reporting

What people use each for

The jobs each tool is most often brought in to do.

Hostaway

  • Managers running portfolios across several booking channelsnot Properly
  • Operators whose margin goes to manual guest messaging and turnover coordinationnot Properly
  • Companies producing owner statements for managed propertiesnot Properly

Properly

  • A manager with forty units using contract cleaners who cannot personally inspect turnoversnot Hostaway
  • An owner in a different country from the property who needs evidence a clean actually happenednot Hostaway
  • A portfolio pursuing damage claims that require dated before and after photographsnot Hostaway
  • An operation onboarding new cleaning crews quickly with visual instructions rather than written onesnot Hostaway

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hostaway

  • Quote-only pricing scaled by listing count, with an onboarding fee commonly reported, so entry cost is real
  • Built for professional operators; single-property hosts find the cost per unit hard to justify
  • Channel sync inherits the reliability of the booking platforms it connects to
  • Depth in individual modules is shallower than dedicated point tools

Properly

  • Properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.
  • The photo requirement adds time to every clean, and cleaners paid per turnover often resist it, which becomes a negotiation about rates rather than a software rollout.
  • Real-time inspection is billed at five dollars per inspection rather than included, so using it on every changeover materially changes the per-property cost.
  • The managed services tiers are priced an order of magnitude above the software, and operators sometimes discover the pitch is really about those rather than the app.
  • The cleaner marketplace has depth only in established North American destinations, and in thinner markets a missed turnover still means calling round yourself.

Pricing, plan by plan

Hostaway

On request

No published plan breakdown. See the Hostaway review.

Properly

$12.99/month
  • Platform$12.99/month
    • Per property per month, tiered down toward 5 USD at volume
    • Photo checklists and automatic scheduling
    • Cleaner marketplace access
  • Real-Time Inspection$undefined/month
    • Charged at 5 USD per inspection, not per month
    • Remote human review of a completed turnover
    • Used selectively rather than on every clean
  • Cohost Pro$119/month
    • Per active property per month
    • Managed cohosting service rather than software alone
    • Includes guest and operational coverage
  • Guest Support Plus$149/month
    • Per listing per month
    • Outsourced guest communication
    • Sold alongside the platform

Which should you pick?

Choose Hostaway if

  • You need multi-channel distribution.
  • You work on Web, iOS, Android, Cloud.
  • You also want unified inbox.
Hostaway review

Choose Properly if

  • You need photo-verified checklists.
  • You work on Web, iOS, Android.
  • You also want automatic scheduling.
Properly review

Questions people ask

Is Hostaway or Properly better?
Neither clearly leads. Hostaway starts at On request and Properly at $12.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hostaway or Properly?
Hostaway starts at On request and Properly at $12.99/month.
Does Hostaway or Properly run on more platforms?
Hostaway runs on Web, iOS, Android, Cloud. Properly runs on Web, iOS, Android.
What is Hostaway best used for?
Hostaway is most often used for managers running portfolios across several booking channels, operators whose margin goes to manual guest messaging and turnover coordination, companies producing owner statements for managed properties. Of those, managers running portfolios across several booking channels and operators whose margin goes to manual guest messaging and turnover coordination are not what Properly is typically brought in for.
What can Hostaway do that Properly cannot?
Hostaway covers Multi-channel distribution, Unified inbox, Automation, Owner statements. Properly covers Photo-verified checklists, Automatic scheduling, Offline mode, Multi-language support.

Answered from the vendors’ own pages

Hostaway: What does Hostaway cost?

It quotes by listing count and modules and does not publish rates. An onboarding fee is commonly part of the arrangement.

Properly: What does Properly actually cost per property?

The platform starts at 12.99 US dollars per property per month, falling toward 5 dollars at higher volumes. Remote inspections cost 5 dollars each on top.

Hostaway: Hostaway or Guesty?

They compete for the same professional operator market with broadly similar feature sets. Differences usually come down to quoted price, onboarding and specific channel or PMS integrations.

Properly: Does it replace my property management system?

No. It connects to one and covers turnovers only. Distribution, guest messaging and accounting stay elsewhere.

Hostaway: Is it worth it for one or two listings?

Generally not. It is built for portfolios, and the per-unit cost is hard to justify below a handful of properties.

Properly: Will cleaners actually use it?

They will if you require it, but the mandatory photo steps lengthen each clean and often need to be reflected in what you pay per turnover.

Properly: Does it help with damage claims?

Yes. Timestamped before and after photographs from the checklist are the main evidence operators use when claiming against a guest.

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