Project Management · head to head
Paymo vs Zoho CRM
The short version
- Only Zoho CRM has a free tier, so it costs nothing to try first.
- Each has a real cost: Paymo every advertised price rises after 3 months, with Plus going from $10.90 to $15.90 per user and Pro from $16.90 to $23.90; Zoho CRM free tier limited to 3 users only
- They diverge on capability: Paymo covers Task management, Zoho CRM covers Lead management.
Where they differ
Only the attributes on which Paymo and Zoho CRM actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Paymo
- Task management
- Time tracking
- Invoicing
- Gantt charts
- Resource scheduling
- Google Workspace
- SSL encryption
- Web support
Only in Zoho CRM
- Lead management
- Deal tracking
- Contact management
- Sales automation
- Analytics
- Mobile CRM
- Email marketing
- AI assistant (Zia)
Both cover
- Slack
- Zapier
What people use each for
The jobs each tool is most often brought in to do.
Paymo
- Project management with time tracking and invoicing for agenciesnot Zoho CRM
- Tracking billable hours and project profitabilitynot Zoho CRM
Zoho CRM
- Sales automationnot Paymo
- Lead managementnot Paymo
- Customer supportnot Paymo
- Marketing automationnot Paymo
- Analytics & reportingnot Paymo
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Paymo
- Every advertised price rises after 3 months, with Plus going from $10.90 to $15.90 per user and Pro from $16.90 to $23.90
- The free plan allows 1 user, 1 client and 2 projects
- The Solo plan is still capped at 3 clients and 5 projects
- Gantt charts, task dependencies and scheduling require the Plus plan
- Integrations are excluded from both the free and Solo plans
Zoho CRM
- Free tier limited to 3 users only
- Steep pricing when scaling beyond 10 users
- Limited offline capabilities compared to some competitors
- Setup and configuration can require significant customization
Pricing, plan by plan
Paymo
On request- FreeFree
- 1 user
- Basic features
- Starter$4.95/month
- Time tracking
- Kanban
- Invoicing
Zoho CRM
Free- FreeFree
- Up to 3 users
- Basic modules
- Standard dashboards
- Standard$14/month
- Sales forecasting
- Custom dashboards
- Workflow automation
- Professional$23/month
- Inventory management
- AI predictions
- Advanced customization
- Enterprise$40/month
- Zia AI assistant
- Multi-currency
- Advanced analytics
Which should you pick?
Choose Paymo if
- You need task management.
- You work on Web, Ios, Android, Desktop.
- You also want time tracking.
Choose Zoho CRM if
- You need lead management.
- You want to start without paying.
- You work on Web, Ios, Android, Api.
- You also want deal tracking.
Questions people ask
- Is Paymo or Zoho CRM better?
- Neither clearly leads. Paymo starts at On request and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Paymo or Zoho CRM?
- Zoho CRM has a free tier; the other does not. Paid plans start at On request for Paymo and Free for Zoho CRM.
- Does Paymo or Zoho CRM run on more platforms?
- Paymo runs on Web, Ios, Android, Desktop. Zoho CRM runs on Web, Ios, Android, Api.
- Can I use Zoho CRM for free?
- Yes. Zoho CRM has a free tier, so you can try it without paying. Paymo starts at On request.
- What is Paymo best used for?
- Paymo is most often used for project management with time tracking and invoicing for agencies, tracking billable hours and project profitability. Of those, project management with time tracking and invoicing for agencies and tracking billable hours and project profitability are not what Zoho CRM is typically brought in for.
- What can Paymo do that Zoho CRM cannot?
- Paymo covers Task management, Time tracking, Invoicing, Gantt charts. Zoho CRM covers Lead management, Deal tracking, Contact management, Sales automation. Both handle Slack, Zapier.
Answered from the vendors’ own pages
Zoho CRM: Does Zoho CRM have a free tier?
Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.
SourceZoho CRM: What does Zoho CRM cost for a paid plan?
Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.
SourceZoho CRM: Is Zoho CRM independent or owned by another company?
Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.
SourceRelated pages
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