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Software · head to head

Trello vs Zoho CRM

Trello logo

Trello

Software

Organize anything, together

From
Free
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

Software

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Trello free tier limited to 10 boards and 10 collaborators per workspace; Zoho CRM free tier limited to 3 users only
  • They diverge on capability: Trello covers Kanban boards, Zoho CRM covers Lead management.

Where they differ

Only the attributes on which Trello and Zoho CRM actually diverge.

Attributes where Trello and Zoho CRM differ
AttributeTrelloZoho CRM
Pricing modelUnknownsubscription
PlatformsWeb, Ios, Android, Windows, MacosWeb, Ios, Android, Api
Founded20111996

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Trello

  • Kanban boards
  • Cards & lists
  • Drag-and-drop interface
  • Activity feed
  • Due dates & reminders
  • File attachments
  • Comments & mentions
  • Power-Ups ecosystem

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Contact management
  • Sales automation
  • Analytics
  • Mobile CRM
  • Email marketing
  • AI assistant (Zia)

Both cover

  • Slack
  • Zapier
  • SOC2
  • ISO27001

What people use each for

The jobs each tool is most often brought in to do.

Trello

  • Project trackingnot Zoho CRM
  • Content calendarsnot Zoho CRM
  • Sales pipelinesnot Zoho CRM
  • Onboarding processesnot Zoho CRM
  • Personal task managementnot Zoho CRM

Zoho CRM

  • Sales automationnot Trello
  • Lead managementnot Trello
  • Customer supportnot Trello
  • Marketing automationnot Trello
  • Analytics & reportingnot Trello

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Trello

  • Free tier limited to 10 boards and 10 collaborators per workspace
  • Free tier automation capped at 250 monthly Butler runs
  • No offline access; web-based platform requires internet connection
  • Advanced views (timeline, table, dashboard) not available on Standard plan
  • SSO only available on Enterprise plan

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

Trello

Free
  • FreeFree
    • Up to 10 boards/workspace
    • Up to 10 collaborators
    • 250 monthly Butler automation runs
  • Standard$5/user/month
    • Unlimited boards
    • Unlimited Power-Ups
    • 1,000 monthly Butler runs
  • Premium$10/user/month
    • All Standard features
    • Timeline, table, dashboard, calendar views
    • Unlimited automation
  • Enterprise$17.5/user/month
    • All Premium features
    • Unlimited workspaces
    • SSO and user provisioning

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose Trello if

  • You need kanban boards.
  • You want to start without paying.
  • You work on Web, Ios, Android, Windows, Macos.
  • You also want cards & lists.
Trello review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is Trello or Zoho CRM better?
Neither clearly leads. Trello starts at Free and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Trello or Zoho CRM?
Trello starts at Free and Zoho CRM at Free.
Does Trello or Zoho CRM run on more platforms?
Trello runs on Web, Ios, Android, Windows, Macos. Zoho CRM runs on Web, Ios, Android, Api.
Can I use Trello for free?
Both have a free tier, so you can try either at no cost before committing.
What is Trello best used for?
Trello is most often used for project tracking, content calendars, sales pipelines, onboarding processes. Of those, project tracking and content calendars are not what Zoho CRM is typically brought in for.
What can Trello do that Zoho CRM cannot?
Trello covers Kanban boards, Cards & lists, Drag-and-drop interface, Activity feed. Zoho CRM covers Lead management, Deal tracking, Contact management, Sales automation. Both handle Slack, Zapier, SOC2, ISO27001.

Answered from the vendors’ own pages

Trello: What are the free tier limitations for Trello?

Trello Free supports up to 10 boards per workspace, unlimited cards, 250 monthly Butler automation runs, and up to 10 Power-Up attachments. Limited to 10 collaborators per workspace.

Source
Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Trello: What features are included in the Standard plan?

Standard ($5-6/user/month) adds unlimited boards, custom fields, advanced checklists, 1,000 monthly automation runs, list colors, and calendar view access.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Trello: Does Trello offer SSO and on which plan?

SSO through Atlassian Guard is included only on the Enterprise plan ($17.50/user/month or $210/year per user).

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
Trello: How many file attachment options are available?

Free tier includes 2 Power-Ups per board, Standard adds unlimited Power-Ups, and Premium and above offer full Power-Up marketplace access with custom integration options.

Source
Trello: Is there offline access to Trello boards?

Trello is a web-based application requiring internet connection. Mobile apps are available for iOS and Android but do not support true offline editing.

Source
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