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Government · head to head

OnBase vs Private Internet Access

OnBase logo

OnBase

Government

Enterprise Information Platform

From
$400/month
Free plan
No
Full reviewWebsite
P

Private Internet Access

Cybersecurity

Long-standing VPN service with a large server network and flexible multi-year plans

From
$11.99/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies; Private Internet Access monthly plan is priced noticeably higher than the discounted multi-year commitments, penalizing short-term users.
  • They diverge on capability: OnBase covers Content Management, Private Internet Access covers Split tunneling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which OnBase and Private Internet Access actually diverge.

Attributes where OnBase and Private Internet Access differ
AttributeOnBasePrivate Internet Access
Starting price$400/month$11.99/month
PlatformsWeb, Mobilewindows, mac, linux, ios, android
CategoryGovernmentCybersecurity
Founded1991Unknown

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

Only in Private Internet Access

  • Split tunneling
  • Kill switch
  • Ad and tracker blocking
  • Dedicated IP add-on
  • Bundled antivirus add-on

What people use each for

The jobs each tool is most often brought in to do.

OnBase

  • Citizen Servicesnot Private Internet Access
  • Records Managementnot Private Internet Access
  • Public Safetynot Private Internet Access
  • Civic Engagementnot Private Internet Access

Private Internet Access

  • Encrypting traffic on public Wi-Fi with a kill switchnot OnBase
  • Blocking ads and trackers network-wide via MACEnot OnBase
  • Maintaining a consistent connection identity with a dedicated IP add-onnot OnBase
  • Committing to a long-term plan for a lower effective monthly ratenot OnBase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Private Internet Access

  • Monthly plan is priced noticeably higher than the discounted multi-year commitments, penalizing short-term users.
  • Dedicated IP and antivirus are paid add-ons rather than included features.
  • Headquartered in a jurisdiction whose privacy reputation some competitors market against, despite audited no-logs claims.
  • App interface is less streamlined than some higher-priced premium VPN competitors.

Pricing, plan by plan

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Private Internet Access

$11.99/month
  • Monthly$11.99/month
    • Billed month to month
    • Full server network access
    • 30-day money-back guarantee
  • 1-Year$3.1/month
    • Billed annually at $37.19
    • Full server network access
  • 2-Year$2.19/month
    • Lowest advertised rate, billed every 2 years
    • Full server network access

Which should you pick?

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Choose Private Internet Access if

  • You need split tunneling.
  • You work on windows, mac, linux, ios, android.
  • You also want kill switch.
Private Internet Access review

Questions people ask

Is OnBase or Private Internet Access better?
Neither clearly leads. OnBase starts at $400/month and Private Internet Access at $11.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OnBase or Private Internet Access?
OnBase starts at $400/month and Private Internet Access at $11.99/month.
Does OnBase or Private Internet Access run on more platforms?
OnBase runs on Web, Mobile. Private Internet Access runs on windows, mac, linux, ios, android.
What is OnBase best used for?
OnBase is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Private Internet Access is typically brought in for.
What can OnBase do that Private Internet Access cannot?
OnBase covers Content Management, Workflow Automation, Case Management, Records Management. Private Internet Access covers Split tunneling, Kill switch, Ad and tracker blocking, Dedicated IP add-on.

Answered from the vendors’ own pages

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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