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Government · head to head

Clariti vs Private Internet Access

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Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
P

Private Internet Access

Cybersecurity

Long-standing VPN service with a large server network and flexible multi-year plans

From
$11.99/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Private Internet Access monthly plan is priced noticeably higher than the discounted multi-year commitments, penalizing short-term users.
  • They diverge on capability: Clariti covers Permitting workflows, Private Internet Access covers Split tunneling.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and Private Internet Access actually diverge.

Attributes where Clariti and Private Internet Access differ
AttributeClaritiPrivate Internet Access
Starting priceOn request$11.99/month
Pricing modelquotesubscription
PlatformsWeb, iOS, Androidwindows, mac, linux, ios, android
CategoryGovernmentCybersecurity

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Private Internet Access

  • Split tunneling
  • Kill switch
  • Ad and tracker blocking
  • Dedicated IP add-on
  • Bundled antivirus add-on

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Private Internet Access
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Private Internet Access
  • A county needing configurable workflows across permits, licensing and code enforcementnot Private Internet Access
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Private Internet Access

Private Internet Access

  • Encrypting traffic on public Wi-Fi with a kill switchnot Clariti
  • Blocking ads and trackers network-wide via MACEnot Clariti
  • Maintaining a consistent connection identity with a dedicated IP add-onnot Clariti
  • Committing to a long-term plan for a lower effective monthly ratenot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Private Internet Access

  • Monthly plan is priced noticeably higher than the discounted multi-year commitments, penalizing short-term users.
  • Dedicated IP and antivirus are paid add-ons rather than included features.
  • Headquartered in a jurisdiction whose privacy reputation some competitors market against, despite audited no-logs claims.
  • App interface is less streamlined than some higher-priced premium VPN competitors.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Private Internet Access

$11.99/month
  • Monthly$11.99/month
    • Billed month to month
    • Full server network access
    • 30-day money-back guarantee
  • 1-Year$3.1/month
    • Billed annually at $37.19
    • Full server network access
  • 2-Year$2.19/month
    • Lowest advertised rate, billed every 2 years
    • Full server network access

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Private Internet Access if

  • You need split tunneling.
  • You work on windows, mac, linux, ios, android.
  • You also want kill switch.
Private Internet Access review

Questions people ask

Is Clariti or Private Internet Access better?
Neither clearly leads. Clariti starts at On request and Private Internet Access at $11.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Private Internet Access?
Clariti starts at On request and Private Internet Access at $11.99/month.
Does Clariti or Private Internet Access run on more platforms?
Clariti runs on Web, iOS, Android. Private Internet Access runs on windows, mac, linux, ios, android.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Private Internet Access is typically brought in for.
What can Clariti do that Private Internet Access cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Private Internet Access covers Split tunneling, Kill switch, Ad and tracker blocking, Dedicated IP add-on.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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