NAPA TRACS

NAPA TRACS

Verified

Shop management software from NAPA

4.2(500 ratings)
1K+ users
142 views
Founded
1999
Starting Price
$99/month
Category
Automotive
Last Updated
7/21/2026

Quick Overview

NAPA TRACS is a comprehensive shop management system for independent repair shops, offering work order management, scheduling, customer communication, and integrated parts ordering.

4.2

Rating

1K+

Users

3

Platforms

Complete Guide to NAPA TRACS

Everything you need to know about NAPA TRACS to make an informed decision

What is NAPA TRACS?

NAPA TRACS is a comprehensive Dealership Management solution designed for automotive professionals and teams. NAPA TRACS is a comprehensive shop management system for independent repair shops, offering work order management, scheduling, customer communication, and integrated parts ordering.

This powerful software platform combines essential business functionality with user-friendly design, making it an ideal choice for organizations looking to streamline their Dealership Management processes and enhance overall productivity.

Key Benefits of NAPA TRACS

NAPA TRACS delivers significant value through its comprehensive feature set and intuitive design:

  • Work order management - Enhanced work order management capabilities that drive efficiency
  • Customer database - Enhanced customer database capabilities that drive efficiency
  • Scheduling - Enhanced scheduling capabilities that drive efficiency
  • Parts ordering - Enhanced parts ordering capabilities that drive efficiency
  • Inventory tracking - Enhanced inventory tracking capabilities that drive efficiency

NAPA TRACS Features and Capabilities

NAPA TRACS offers a robust set of features designed to meet the demanding requirements of modern automotive operations.

Core Functionality

The platform's core features provide essential capabilities for daily operations:

  • Work order management
  • Customer database
  • Scheduling
  • Parts ordering
  • Inventory tracking

Security and Compliance

NAPA TRACS prioritizes data security and regulatory compliance with advanced security features:

  • SSL encryption
  • Secure authentication
  • Data protection
  • Regular backups

Integration Capabilities

NAPA TRACS seamlessly connects with popular business tools and platforms, enabling unified workflow management:

  • NAPA parts system integration for enhanced connectivity
  • Payment processors integration for enhanced connectivity
  • Email services integration for enhanced connectivity
  • SMS messaging integration for enhanced connectivity
  • Accounting software integration for enhanced connectivity
  • Customer portals integration for enhanced connectivity
  • Mobile apps integration for enhanced connectivity
  • Analytics tools integration for enhanced connectivity

These integrations ensure that NAPA TRACS fits naturally into existing technology stacks while providing additional functionality and data synchronization.

NAPA TRACS Pricing Structure

NAPA TRACS offers flexible pricing options designed to accommodate businesses of all sizes and requirements.

Paid Plans - Premium features and advanced capabilities are available starting from $99 per month, providing excellent value for growing businesses.

Available Pricing Tiers

NAPA TRACS offers multiple pricing tiers to match different organizational needs:

  • Basic Plan - $99/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional Plan - $249/month
    • Everything in Basic
    • Advanced features
    • Scheduling
  • Premium Plan - $399/month
    • Everything in Professional
    • Multi-location
    • Advanced reporting

Platform Compatibility and Technical Requirements

NAPA TRACS is designed for maximum accessibility and can be used across multiple platforms and devices.

Supported Platforms: web, mobile, app

This multi-platform support ensures that teams can access NAPA TRACS functionality regardless of their preferred operating system or device type.

Multi-Language Support

NAPA TRACS supports multiple languages to serve global teams effectively:

Available Languages: English, Spanish

Optimal Use Cases for NAPA TRACS

NAPA TRACS excels in various business scenarios and use cases:

  • Dealership Management - Streamlined processes and enhanced efficiency
  • Service Scheduling - Streamlined processes and enhanced efficiency
  • Inventory Management - Streamlined processes and enhanced efficiency
  • Sales Operations - Streamlined processes and enhanced efficiency
  • Customer Relationship - Streamlined processes and enhanced efficiency

These use cases demonstrate NAPA TRACS's versatility and ability to adapt to different business requirements and operational needs.

How NAPA TRACS Compares to Alternatives

While there are several Dealership Management solutions available in the market, NAPA TRACS distinguishes itself through its unique combination of features and user experience.

Popular alternatives include: Tekmetric, Shop-Ware, AutoVitals

However, NAPA TRACS offers distinct advantages in terms of feature completeness and user experience, making it a compelling choice for organizations evaluating their options.

Why NAPA TRACS is the Right Choice

NAPA TRACS represents an excellent solution for organizations seeking reliable Dealership Management software. With an impressive 4.2/5 user rating, it has proven its value across diverse business environments.

Developed and maintained by NAPA (Genuine Parts Company) with a track record dating back to 1999, NAPA TRACS combines industry expertise with modern technology to deliver exceptional results.

The platform offers competitive pricing and comprehensive functionality suitable for organizations of all sizes. Whether you're a startup looking for cost-effective solutions or an enterprise requiring advanced capabilities, NAPA TRACS provides the tools and scalability to support your growth.

Choose NAPA TRACS for its proven reliability, comprehensive feature set, and commitment to user success in the competitive Dealership Management software market.

Supported Platforms

Web
Mobile
App

What is NAPA TRACS?

NAPA TRACS is a comprehensive shop management system for independent repair shops, offering work order management, scheduling, customer communication, and integrated parts ordering.

Developed by NAPA (Genuine Parts Company), founded in 1999 and headquartered in Atlanta, GA, NAPA TRACS has established itself as a popular automotive solution with 1K+ users.

Key Features of NAPA TRACS

Work order management

Work order management capability

Customer database

Customer database capability

Scheduling

Scheduling capability

Parts ordering

Parts ordering capability

Inventory tracking

Inventory tracking capability

Customer portal

Customer portal capability

Reporting tools

Reporting tools capability

Mobile application

Mobile application capability

NAPA parts system

Integration with NAPA parts system

Payment processors

Integration with Payment processors

Email services

Integration with Email services

SMS messaging

Integration with SMS messaging

Who Should Use NAPA TRACS?

NAPA TRACS is ideal for professionals and businesses seeking a premium automotive solution.

Available on Web, Mobile, App, NAPA TRACS ensures you can work seamlessly across multiple devices and platforms.

NAPA TRACS is best for:

  • Teams that need professional-grade tools
  • Anyone looking for automotive capabilities
  • Users who prefer native desktop applications

NAPA TRACS Pricing in 2026

NAPA TRACS uses a subscription pricing model. Paid plans start at $99/month.

Basic

$99/month

  • Work orders
  • Customer management
  • Basic reporting
  • Mobile access
  • Email support

Professional

$249/month

  • Everything in Basic
  • Advanced features
  • Scheduling
  • Parts integration
  • Priority support

Premium

$399/month

  • Everything in Professional
  • Multi-location
  • Advanced reporting
  • Custom integration
  • Dedicated support

Try NAPA TRACS

$99/month

Starting price

4.2(500+ reviews)
1K+
Users

Key Features

Work order management
Work order management capability
Customer database
Customer database capability
Scheduling
Scheduling capability
Parts ordering
Parts ordering capability
Inventory tracking
Inventory tracking capability

Why Choose NAPA TRACS?

Verified
Est. 1999
1K+ users
Easy to setup & use
Regular updates & support
Join thousands of satisfied users

Security & Compliance

Company

NAPA (Genuine Parts Company)
Location:Atlanta, GA
Size:400+
Visit company website

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