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Automotive · head to head

Cox Automotive vs NAPA TRACS

C

Cox Automotive

Automotive

Comprehensive automotive technology platform

From
On request
Rated
-
Full reviewWebsite
NAPA TRACS logo

NAPA TRACS

Automotive

Shop management software from NAPA

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: Cox Automotive covers Dealer management, NAPA TRACS covers Work order management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Cox Automotive and NAPA TRACS actually diverge.

Attributes where Cox Automotive and NAPA TRACS differ
AttributeCox AutomotiveNAPA TRACS
Starting priceOn request$99/month
Pricing modelquotesubscription
PlatformsWeb, Mobile, DesktopWeb, Mobile, App
Founded20141999

Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cox Automotive

  • Dealer management
  • Digital retail
  • Inventory showcase
  • Lead generation
  • Marketplace integration
  • Financial services
  • Reporting and analytics
  • AutoTrader

Only in NAPA TRACS

  • Work order management
  • Customer database
  • Scheduling
  • Parts ordering
  • Inventory tracking
  • Reporting tools
  • Mobile application
  • NAPA parts system

Both cover

  • Customer portal
  • Accounting software
  • SSL encryption
  • Data protection
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

Cox Automotive

  • Dealership Managementnot NAPA TRACS
  • Service Schedulingnot NAPA TRACS
  • Inventory Managementnot NAPA TRACS
  • Sales Operationsnot NAPA TRACS
  • Customer Relationshipnot NAPA TRACS

NAPA TRACS

  • Independent auto repair shops managing parts ordering and customer records tied to the NAPA parts networknot Cox Automotive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cox Automotive

Nothing recorded yet. See the Cox Automotive review.

NAPA TRACS

  • Pricing is not published on the site; the vendor promotes a limited-time offer instead of a standing price list, requiring contact for a quote

Pricing, plan by plan

Cox Automotive

On request
  • Dealer.com Essentials$undefined/month
    • Website hosting
    • Inventory management
    • Lead management
  • Dealer.com Professional$undefined/month
    • Everything in Essentials
    • Advanced CRM
    • Marketing automation
  • Dealer.com Enterprise$undefined/month
    • Everything in Professional
    • Custom integrations
    • API access

NAPA TRACS

$99/month
  • Basic$99/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$249/month
    • Everything in Basic
    • Advanced features
    • Scheduling
  • Premium$399/month
    • Everything in Professional
    • Multi-location
    • Advanced reporting

Which should you pick?

Choose Cox Automotive if

  • You need dealer management.
  • You work on Web, Mobile, Desktop.
  • You also want digital retail.
Cox Automotive review

Choose NAPA TRACS if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer database.
NAPA TRACS review

Questions people ask

Is Cox Automotive or NAPA TRACS better?
Neither clearly leads. Cox Automotive starts at On request and NAPA TRACS at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cox Automotive or NAPA TRACS?
Cox Automotive starts at On request and NAPA TRACS at $99/month.
Does Cox Automotive or NAPA TRACS run on more platforms?
Cox Automotive runs on Web, Mobile, Desktop. NAPA TRACS runs on Web, Mobile, App.
What is Cox Automotive best used for?
Cox Automotive is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what NAPA TRACS is typically brought in for.
What can Cox Automotive do that NAPA TRACS cannot?
Cox Automotive covers Dealer management, Digital retail, Inventory showcase, Lead generation. NAPA TRACS covers Work order management, Customer database, Scheduling, Parts ordering. Both handle Customer portal, Accounting software, SSL encryption, Data protection.

Answered from the vendors’ own pages

NAPA TRACS: What does each NAPA TRACS tier cost?

NAPA TRACS offers three subscription tiers: Silver starts at $109/month, Gold starts at $219/month, and Gold Plus starts at $249/month. Prices shown are starting prices; contact sales for exact quotes.

Source
NAPA TRACS: What is the main difference between Gold and Gold Plus?

Gold Plus adds unlimited users and unlimited 2-way text messaging, plus TRACSFlow functionality. The Gold and Silver tiers do not include unlimited user access.

Source
NAPA TRACS: Are all tiers billed monthly?

The pricing page shows monthly rates but does not specify whether annual billing or other payment terms are available. Contact NAPA TRACS for billing cycle options.

Source
NAPA TRACS: Does NAPA TRACS include a trial period?

The pricing page does not mention a trial period. The homepage references a current promotion with "big savings ahead" and directs prospects to contact sales by phone or email.

Source
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