Automotive · pricing
NAPA TRACS pricing
NAPA TRACS publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 30 August 2026, NAPA TRACS pricing is $99/month across 3 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- $99/month
- Model
- Subscription
- Tiers
- 3
- Free tier
- Not on record
NAPA TRACS plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Basic | $99/month | 5 | Entry tier |
| Professional | $249/month | 5 | +$150/month, 5 more features |
| Premium | $399/month | 5 | +$150/month, 5 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Basic
$99/monthThe entry tier. It covers work orders, customer management, basic reporting, mobile access, email support.
Professional
$249/monthOver Basic, this tier adds:
- Everything in Basic
- Advanced features
- Scheduling
- Parts integration
- Priority support
Premium
$399/monthOver Professional, this tier adds:
- Everything in Professional
- Multi-location
- Advanced reporting
- Custom integration
- Dedicated support
What the product covers
The full NAPA TRACS feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Work order management
- Customer database
- Scheduling
- Parts ordering
- Inventory tracking
- Customer portal
- Reporting tools
- Mobile application
Integrations
- NAPA parts system
- Payment processors
- Email services
- SMS messaging
- Accounting software
- Customer portals
- Mobile apps
- Analytics tools
Security
- SSL encryption
- Secure authentication
- Data protection
- Regular backups
Deployment
- Cloud deployment
Platform
- Web support
- Mobile support
- App support
Localization
- English language support
- Spanish language support
People bring NAPA TRACS in for independent auto repair shops managing parts ordering and customer records tied to the napa parts network. If that is not the job you are buying for, the alternatives to NAPA TRACS are worth a look before you commit to a tier.
How that compares in Automotive
Across the 3 automotive tools in this directory that publish a starting price, the median entry point is $199/month. NAPA TRACS starts at $99/month, which puts it below the middle of its category.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| NAPA TRACS (this page) | $99/month | subscription | - | |
| Tesla | Free | Free app, hardware bound to a Tesla vehicle, some features need Premium Connectivity | - | vs NAPA TRACS |
| CARFAX for Dealers | On request | subscription | - | vs NAPA TRACS |
| DealerSocket | On request | quote | - | vs NAPA TRACS |
| Epicor DMS | On request | quote | - | vs NAPA TRACS |
| CDK Global | On request | quote | - | vs NAPA TRACS |
| Black Book | $199/month | subscription | - | vs NAPA TRACS |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the NAPA TRACS badges page.
Before you pay for NAPA TRACS
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between $99/month and $399/month, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare NAPA TRACS against the tools that do have one before committing.
NAPA TRACS runs on web, mobile, app, and is published by NAPA (Genuine Parts Company) of Atlanta, GA. The full record is on the NAPA TRACS review, and the rest of the category is under best automotive tools.
NAPA TRACS pricing questions
- How much does NAPA TRACS cost?
- NAPA TRACS publishes 3 tiers, from $99/month for Basic up to $399/month for Premium. The cheapest paid tier is $99/month.
- Does NAPA TRACS have a free plan?
- Not on the record we hold: NAPA TRACS is listed as subscription. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Basic and Professional on NAPA TRACS?
- Professional costs $249/month against $99/month, and adds everything in basic, advanced features, scheduling, parts integration.
- Is the Premium plan on NAPA TRACS worth it?
- That depends entirely on whether you need what it adds, which on the published record is everything in professional, multi-location, advanced reporting, custom integration. It costs $399/month against $99/month for Basic. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Is NAPA TRACS expensive for a automotive tool?
- It starts below the middle of its category. Across the 3 automotive tools in this directory that publish a starting price, the median entry point is $199/month; NAPA TRACS starts at $99/month.
- Which automotive tools can I use without paying?
- 1 of the 8 automotive tools listed alongside NAPA TRACS have a free tier: Tesla.
- What am I actually paying for with NAPA TRACS?
- The record lists 26 features across 6 areas: other, integrations, security, deployment, platform, localization. In practice it is brought in for independent auto repair shops managing parts ordering and customer records tied to the napa parts network.
- Does NAPA TRACS charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these NAPA TRACS prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare NAPA TRACS against before paying?
- The closest automotive tools in this directory are Tesla, CARFAX for Dealers, DealerSocket, Epicor DMS. Each has a side-by-side comparison with NAPA TRACS covering price, platforms and features.