ERP · head to head
MRPeasy vs Pure Chat
The short version
- Each has a real cost: MRPeasy per-user pricing model becomes expensive as team size grows, unlike unlimited-user competitors; Pure Chat growth plan limited to 1 website and 100 SMS notifications
- They diverge on capability: MRPeasy covers Production planning, Pure Chat covers Live chat widget.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which MRPeasy and Pure Chat actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in MRPeasy
- Production planning
- Inventory management
- Purchasing
- CRM
- Quality control
- QuickBooks
- Xero
- Shopify
Only in Pure Chat
- Live chat widget
- Visitor information
- Chat transcripts
- Department routing
- Salesforce
- HubSpot
- Zapier
- API
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
MRPeasy
- Small manufacturingnot Pure Chat
- Job shop productionnot Pure Chat
- Assembly operationsnot Pure Chat
Pure Chat
- Customer support chatnot MRPeasy
- Website engagementnot MRPeasy
- Lead capturenot MRPeasy
- Sales chatnot MRPeasy
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
MRPeasy
- Per-user pricing model becomes expensive as team size grows, unlike unlimited-user competitors
- Complex calculations and unintuitive logic in some features requiring user training and clarification
- Per-user pricing for API access limited to highest tier ($149/month)
- Struggles to meet complex workflow needs for advanced planning and scheduling
Pure Chat
- Growth plan limited to 1 website and 100 SMS notifications
- Additional operators cost extra: $13-$15/month per operator depending on plan and billing
- Growth plan has significantly lower limits than PRO
Pricing, plan by plan
MRPeasy
Free- Starter$49/month
- BOM management
- Lot traceability
- Production planning
- Professional$69/month
Pure Chat
Free- Growth$49/month
- 4 users/operators
- 1 website
- 100 SMS notifications
- Growth Annual$39/month
- Annual billing saves 20% off monthly rate
- PRO$99/month
- 10 users/operators
- Unlimited websites
- 1,000 SMS notifications
- PRO Annual$79/month
- Annual billing saves 20% off monthly rate
Which should you pick?
Choose MRPeasy if
- You need production planning.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want inventory management.
Choose Pure Chat if
- You need live chat widget.
- You want to start without paying.
- You work on Web, Mobile app, IOS, Android.
- You also want visitor information.
Questions people ask
- Is MRPeasy or Pure Chat better?
- Neither clearly leads. MRPeasy starts at Free and Pure Chat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, MRPeasy or Pure Chat?
- MRPeasy starts at Free and Pure Chat at Free.
- Does MRPeasy or Pure Chat run on more platforms?
- MRPeasy runs on Web, iOS, Android. Pure Chat runs on Web, Mobile app, IOS, Android.
- Can I use MRPeasy for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is MRPeasy best used for?
- MRPeasy is most often used for small manufacturing, job shop production, assembly operations. Of those, small manufacturing and job shop production are not what Pure Chat is typically brought in for.
- What can MRPeasy do that Pure Chat cannot?
- MRPeasy covers Production planning, Inventory management, Purchasing, CRM. Pure Chat covers Live chat widget, Visitor information, Chat transcripts, Department routing. Both handle Web support.
Answered from the vendors’ own pages
MRPeasy: What is MRPeasy's pricing model?
MRPeasy offers 4 pricing tiers: Starter at $49/user/month, Professional at $69/user/month, Enterprise at $99/user/month, and Unlimited at $149/user/month. Pricing is per-user, so costs scale with team size.
SourcePure Chat: How much does PureChat cost?
PureChat's Growth plan costs $49/month (or $39/month annually) with 4 users and 1 website. The PRO plan is $99/month (or $79/month annually) with 10 users and unlimited websites.
SourceMRPeasy: Does MRPeasy offer a free trial?
Yes, MRPeasy provides a 30-day free trial with no contracts or hidden fees, allowing users to test all features before committing to a paid plan.
SourcePure Chat: Does PureChat offer a free trial?
Yes, PureChat offers a free 30-day trial of the PRO plan to prospective customers.
SourceMRPeasy: What integrations does MRPeasy support?
MRPeasy integrates with 16 third-party tools including Shopify, Xero, QuickBooks Online, Google Drive, OneDrive, Zapier, Magento, WooCommerce, and others for accounting, ecommerce, and storage.
SourcePure Chat: What is the difference between Growth and PRO plans?
Growth includes 4 users and 1 website with 100 SMS notifications per month. PRO includes 10 users, unlimited websites, and 1,000 SMS notifications. Additional operators can be added for $8-$15/month.
SourceMRPeasy: Does MRPeasy have mobile app support?
Yes, MRPeasy offers mobile apps for iOS and Android with shop-floor capabilities for real-time job tracking and production order rescheduling. Changes made offline sync automatically when reconnected.
SourceRelated pages
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