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ERP · head to head

Global Shop Solutions vs Pure Chat

Global Shop Solutions logo

Global Shop Solutions

ERP

Cloud and on-premise ERP for small manufacturers

From
$500/month
Rated
-
Full reviewWebsite
Pure Chat logo

Pure Chat

Live Chat

Simple and affordable live chat for any business

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Pure Chat has a free tier, so it costs nothing to try first.
  • Each has a real cost: Global Shop Solutions no price or price range is published; the pricing page collects business details and returns a quote instead; Pure Chat growth plan limited to 1 website and 100 SMS notifications
  • They diverge on capability: Global Shop Solutions covers Financial management, Pure Chat covers Live chat widget.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Global Shop Solutions and Pure Chat actually diverge.

Attributes where Global Shop Solutions and Pure Chat differ
AttributeGlobal Shop SolutionsPure Chat
Starting price$500/monthFree
Free tierNoYes
PlatformsCloud, On-premise, WebWeb, Mobile app, IOS, Android
CategoryERPLive Chat
Founded19852011

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Global Shop Solutions

  • Financial management
  • Manufacturing
  • Inventory management
  • Order management
  • Reporting
  • REST APIs
  • EDI
  • QuickBooks

Only in Pure Chat

  • Live chat widget
  • Visitor information
  • Chat transcripts
  • Department routing
  • Salesforce
  • HubSpot
  • Zapier
  • API

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Global Shop Solutions

  • ERP for discrete manufacturers running job shops and make to order productionnot Pure Chat
  • Shop floor data collection and schedulingnot Pure Chat
  • Running manufacturing ERP on premise, in the cloud or as SaaSnot Pure Chat

Pure Chat

  • Customer support chatnot Global Shop Solutions
  • Website engagementnot Global Shop Solutions
  • Lead capturenot Global Shop Solutions
  • Sales chatnot Global Shop Solutions

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Global Shop Solutions

  • No price or price range is published; the pricing page collects business details and returns a quote instead
  • Licensing is by concurrent user, meaning the number of employees in the system at once, rather than by named seat
  • Cost is split into an upfront charge plus an ongoing quarterly charge rather than a single subscription
  • Graphical shop floor interfaces carry their own upfront and ongoing quarterly cost on top of the base licence
  • No minimum user count, implementation fee or contract term is published

Pure Chat

  • Growth plan limited to 1 website and 100 SMS notifications
  • Additional operators cost extra: $13-$15/month per operator depending on plan and billing
  • Growth plan has significantly lower limits than PRO

Pricing, plan by plan

Global Shop Solutions

$500/month
  • Starter$500/month
    • Basic ERP
    • Inventory management
    • Financial module
  • Premium$1500/month
    • Advanced modules
    • Manufacturing
    • Priority support

Pure Chat

Free
  • Growth$49/month
    • 4 users/operators
    • 1 website
    • 100 SMS notifications
  • Growth Annual$39/month
    • Annual billing saves 20% off monthly rate
  • PRO$99/month
    • 10 users/operators
    • Unlimited websites
    • 1,000 SMS notifications
  • PRO Annual$79/month
    • Annual billing saves 20% off monthly rate

Which should you pick?

Choose Global Shop Solutions if

  • You need financial management.
  • You work on Cloud, On-premise, Web.
  • You also want manufacturing.
Global Shop Solutions review

Choose Pure Chat if

  • You need live chat widget.
  • You want to start without paying.
  • You work on Web, Mobile app, IOS, Android.
  • You also want visitor information.
Pure Chat review

Questions people ask

Is Global Shop Solutions or Pure Chat better?
Neither clearly leads. Global Shop Solutions starts at $500/month and Pure Chat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Global Shop Solutions or Pure Chat?
Pure Chat has a free tier; the other does not. Paid plans start at $500/month for Global Shop Solutions and Free for Pure Chat.
Does Global Shop Solutions or Pure Chat run on more platforms?
Global Shop Solutions runs on Cloud, On-premise, Web. Pure Chat runs on Web, Mobile app, IOS, Android.
Can I use Pure Chat for free?
Yes. Pure Chat has a free tier, so you can try it without paying. Global Shop Solutions starts at $500/month.
What is Global Shop Solutions best used for?
Global Shop Solutions is most often used for erp for discrete manufacturers running job shops and make to order production, shop floor data collection and scheduling, running manufacturing erp on premise, in the cloud or as saas. Of those, erp for discrete manufacturers running job shops and make to order production and shop floor data collection and scheduling are not what Pure Chat is typically brought in for.
What can Global Shop Solutions do that Pure Chat cannot?
Global Shop Solutions covers Financial management, Manufacturing, Inventory management, Order management. Pure Chat covers Live chat widget, Visitor information, Chat transcripts, Department routing. Both handle Web support.

Answered from the vendors’ own pages

Global Shop Solutions: How much does Global Shop Solutions cost?

Global Shop Solutions does not publish pricing online. The company uses a concurrent user model with upfront and ongoing quarterly costs. Exact pricing varies by business requirements and must be obtained through a custom quote.

Source
Pure Chat: How much does PureChat cost?

PureChat's Growth plan costs $49/month (or $39/month annually) with 4 users and 1 website. The PRO plan is $99/month (or $79/month annually) with 10 users and unlimited websites.

Source
Global Shop Solutions: What is Global Shop Solutions pricing model?

Global Shop Solutions uses a concurrent user model based on the number of employees in the system at once. Pricing includes upfront costs and ongoing quarterly payments. Software updates and support are included in the ongoing cost.

Source
Pure Chat: Does PureChat offer a free trial?

Yes, PureChat offers a free 30-day trial of the PRO plan to prospective customers.

Source
Global Shop Solutions: Does Global Shop Solutions offer deployment flexibility?

Yes, Global Shop Solutions supports on-premise, cloud, or SaaS deployments with custom pricing for each option.

Source
Pure Chat: What is the difference between Growth and PRO plans?

Growth includes 4 users and 1 website with 100 SMS notifications per month. PRO includes 10 users, unlimited websites, and 1,000 SMS notifications. Additional operators can be added for $8-$15/month.

Source
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