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ERP · head to head

Priority Software vs Pure Chat

Priority Software logo

Priority Software

ERP

Affordable cloud ERP for small businesses

From
$400/month
Rated
-
Full reviewWebsite
Pure Chat logo

Pure Chat

Live Chat

Simple and affordable live chat for any business

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Pure Chat has a free tier, so it costs nothing to try first.
  • Each has a real cost: Priority Software pricing is by quote only, with no published rate, minimum user count, contract term or add on cost for any of the Commercial, Manufacturing, POS or Optima PMS plans; Pure Chat growth plan limited to 1 website and 100 SMS notifications
  • They diverge on capability: Priority Software covers Financial management, Pure Chat covers Live chat widget.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Priority Software and Pure Chat actually diverge.

Attributes where Priority Software and Pure Chat differ
AttributePriority SoftwarePure Chat
Starting price$400/monthFree
Free tierNoYes
PlatformsCloud, Web, MobileWeb, Mobile app, IOS, Android
CategoryERPLive Chat
Founded19902011

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Priority Software

  • Financial management
  • Inventory
  • Supply chain
  • CRM
  • Reporting
  • REST APIs
  • Webhooks
  • Third-party systems

Only in Pure Chat

  • Live chat widget
  • Visitor information
  • Chat transcripts
  • Department routing
  • Salesforce
  • HubSpot
  • Zapier
  • API

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Priority Software

  • ERP for small and mid sized commercial and manufacturing businessesnot Pure Chat
  • Running retail point of sale alongside back office ERPnot Pure Chat
  • Property management for hospitality through the Optima PMS plannot Pure Chat

Pure Chat

  • Customer support chatnot Priority Software
  • Website engagementnot Priority Software
  • Lead capturenot Priority Software
  • Sales chatnot Priority Software

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Priority Software

  • Pricing is by quote only, with no published rate, minimum user count, contract term or add on cost for any of the Commercial, Manufacturing, POS or Optima PMS plans
  • Point of sale, manufacturing and hospitality capabilities are sold as separate plans rather than one product

Pure Chat

  • Growth plan limited to 1 website and 100 SMS notifications
  • Additional operators cost extra: $13-$15/month per operator depending on plan and billing
  • Growth plan has significantly lower limits than PRO

Pricing, plan by plan

Priority Software

$400/month
  • Starter$400/month
    • Core ERP modules
    • Financial management
    • Inventory
  • Professional$900/month
    • All modules
    • Advanced features
    • Priority support

Pure Chat

Free
  • Growth$49/month
    • 4 users/operators
    • 1 website
    • 100 SMS notifications
  • Growth Annual$39/month
    • Annual billing saves 20% off monthly rate
  • PRO$99/month
    • 10 users/operators
    • Unlimited websites
    • 1,000 SMS notifications
  • PRO Annual$79/month
    • Annual billing saves 20% off monthly rate

Which should you pick?

Choose Priority Software if

  • You need financial management.
  • You work on Cloud, Web, Mobile.
  • You also want inventory.
Priority Software review

Choose Pure Chat if

  • You need live chat widget.
  • You want to start without paying.
  • You work on Web, Mobile app, IOS, Android.
  • You also want visitor information.
Pure Chat review

Questions people ask

Is Priority Software or Pure Chat better?
Neither clearly leads. Priority Software starts at $400/month and Pure Chat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Priority Software or Pure Chat?
Pure Chat has a free tier; the other does not. Paid plans start at $400/month for Priority Software and Free for Pure Chat.
Does Priority Software or Pure Chat run on more platforms?
Priority Software runs on Cloud, Web, Mobile. Pure Chat runs on Web, Mobile app, IOS, Android.
Can I use Pure Chat for free?
Yes. Pure Chat has a free tier, so you can try it without paying. Priority Software starts at $400/month.
What is Priority Software best used for?
Priority Software is most often used for erp for small and mid sized commercial and manufacturing businesses, running retail point of sale alongside back office erp, property management for hospitality through the optima pms plan. Of those, erp for small and mid sized commercial and manufacturing businesses and running retail point of sale alongside back office erp are not what Pure Chat is typically brought in for.
What can Priority Software do that Pure Chat cannot?
Priority Software covers Financial management, Inventory, Supply chain, CRM. Pure Chat covers Live chat widget, Visitor information, Chat transcripts, Department routing. Both handle Web support.

Answered from the vendors’ own pages

Priority Software: How much does Priority Software cost?

Priority Software does not publish specific pricing on their website. The site emphasizes custom solutions with the tagline 'Pricing plans that suit your business. Not the other way around.' Visitors are directed to speak with a sales expert for quotes.

Source
Pure Chat: How much does PureChat cost?

PureChat's Growth plan costs $49/month (or $39/month annually) with 4 users and 1 website. The PRO plan is $99/month (or $79/month annually) with 10 users and unlimited websites.

Source
Pure Chat: Does PureChat offer a free trial?

Yes, PureChat offers a free 30-day trial of the PRO plan to prospective customers.

Source
Pure Chat: What is the difference between Growth and PRO plans?

Growth includes 4 users and 1 website with 100 SMS notifications per month. PRO includes 10 users, unlimited websites, and 1,000 SMS notifications. Additional operators can be added for $8-$15/month.

Source
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