Is MRPeasy or Tidio better?

Neither clearly leads. MRPeasy starts at Free and Tidio at $24.17/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, MRPeasy or Tidio?

MRPeasy has a free tier; the other does not. Paid plans start at Free for MRPeasy and $24.17/month for Tidio.

Does MRPeasy or Tidio run on more platforms?

MRPeasy runs on Web, iOS, Android. Tidio runs on Cloud-based SaaS.

Can I use MRPeasy for free?

Yes. MRPeasy has a free tier, so you can try it without paying. Tidio starts at $24.17/month.

What is MRPeasy best used for?

MRPeasy is most often used for small manufacturing, job shop production, assembly operations. Of those, small manufacturing and job shop production are not what Tidio is typically brought in for.

What can MRPeasy do that Tidio cannot?

MRPeasy covers Production planning, Inventory management, Purchasing, CRM. Tidio covers Live chat, Chatbots, Visitor tracking, Email marketing. Both handle Shopify, BigCommerce, Web support.

ERP · head to head

MRPeasy vs Tidio

MRPeasy

ERP

Affordable cloud MRP for small manufacturers

From: Free
Rated: -

Full review Website

Tidio

Live Chat

Customer service platform driven by live chat

From: $24.17/month
Rated: -

Full review Website

The short version

Only MRPeasy has a free tier, so it costs nothing to try first.
Each has a real cost: MRPeasy per-user pricing model becomes expensive as team size grows, unlike unlimited-user competitors; Tidio free tier limited to 50 billable conversations per month; exceeding this requires paid plan upgrade
They diverge on capability: MRPeasy covers Production planning, Tidio covers Live chat.
Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which MRPeasy and Tidio actually diverge.

Attributes where MRPeasy and Tidio differ
Attribute	MRPeasy	Tidio
Starting price	Free	$24.17/month
Pricing model	Unknown	subscription
Free tier	Yes	No
Platforms	Web, iOS, Android	Cloud-based SaaS
Category	ERP	Live Chat
Founded	2014	2013

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MRPeasy

Production planning
Inventory management
Purchasing
CRM
Quality control
QuickBooks
Xero
WooCommerce

Only in Tidio

Live chat
Chatbots
Visitor tracking
Email marketing
Mobile apps
Canned responses
WordPress
Wix

Both cover

Shopify
BigCommerce
Web support

What people use each for

The jobs each tool is most often brought in to do.

MRPeasy

Small manufacturingnot Tidio
Job shop productionnot Tidio
Assembly operationsnot Tidio

Tidio

Live chat customer support across web and mobilenot MRPeasy
AI-powered customer service automation with Lyro AI Agentnot MRPeasy
Ticketing and conversation management for support teamsnot MRPeasy
Multi-agent support with team collaboration featuresnot MRPeasy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MRPeasy

Per-user pricing model becomes expensive as team size grows, unlike unlimited-user competitors
Complex calculations and unintuitive logic in some features requiring user training and clarification
Per-user pricing for API access limited to highest tier ($149/month)
Struggles to meet complex workflow needs for advanced planning and scheduling

Tidio

Free tier limited to 50 billable conversations per month; exceeding this requires paid plan upgrade
Advanced analytics, user permissions, and macros excluded from Free and Starter tiers
Custom branding, multiproject, and department features only available in Plus tier ($300+/month)
Guaranteed AI resolution rates (50% minimum) only in Premium tier; Premium pricing requires contacting sales

Pricing, plan by plan

MRPeasy

Free

Starter$49/month
- BOM management
- Lot traceability
- Production planning
Professional$69/month

Tidio

$24.17/month

Starter$24.17/month
- 100 billable conversations
- 50 Lyro AI Agent conversations
- 100 Flows visitors reached
Growth$49.17/month
- 250+ billable conversations
- Advanced analytics
- User permissions
Plus$300/month
- Custom billable conversations
- Premium support
- Dedicated Success Manager
Premium$null/custom
- 3000+ Lyro AI conversations
- Guaranteed 50% Lyro AI resolution rate
- Pay-per-resolution billing option

Which should you pick?

Choose MRPeasy if

You need production planning.
You want to start without paying.
You work on Web, iOS, Android.
You also want inventory management.

MRPeasy review

Choose Tidio if

You need live chat.
You work on Cloud-based SaaS.
You also want chatbots.

Tidio review

Questions people ask

Is MRPeasy or Tidio better?: Neither clearly leads. MRPeasy starts at Free and Tidio at $24.17/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MRPeasy or Tidio?: MRPeasy has a free tier; the other does not. Paid plans start at Free for MRPeasy and $24.17/month for Tidio.
Does MRPeasy or Tidio run on more platforms?: MRPeasy runs on Web, iOS, Android. Tidio runs on Cloud-based SaaS.
Can I use MRPeasy for free?: Yes. MRPeasy has a free tier, so you can try it without paying. Tidio starts at $24.17/month.
What is MRPeasy best used for?: MRPeasy is most often used for small manufacturing, job shop production, assembly operations. Of those, small manufacturing and job shop production are not what Tidio is typically brought in for.
What can MRPeasy do that Tidio cannot?: MRPeasy covers Production planning, Inventory management, Purchasing, CRM. Tidio covers Live chat, Chatbots, Visitor tracking, Email marketing. Both handle Shopify, BigCommerce, Web support.

Answered from the vendors’ own pages

MRPeasy: What is MRPeasy's pricing model?

MRPeasy offers 4 pricing tiers: Starter at $49/user/month, Professional at $69/user/month, Enterprise at $99/user/month, and Unlimited at $149/user/month. Pricing is per-user, so costs scale with team size.

Source

Tidio: What is the cheapest way to start with Tidio?

The Starter plan at $24.17/month (annual billing) includes 100 billable conversations, live chat, ticketing, and basic analytics. Annual billing provides 2 months free compared to monthly billing.

Source

MRPeasy: Does MRPeasy offer a free trial?

Yes, MRPeasy provides a 30-day free trial with no contracts or hidden fees, allowing users to test all features before committing to a paid plan.

Source

Tidio: Does Tidio offer a free trial?

Yes, Tidio provides a 7-day free trial that does not require a credit card and automatically downgrades to the free plan unless you upgrade after the trial ends.

Source

MRPeasy: What integrations does MRPeasy support?

MRPeasy integrates with 16 third-party tools including Shopify, Xero, QuickBooks Online, Google Drive, OneDrive, Zapier, Magento, WooCommerce, and others for accounting, ecommerce, and storage.

Source

Tidio: How much does Lyro AI Agent cost?

Lyro AI Agent is an add-on starting at $32.50/month for 50 conversations. It is available on all plans and can be added separately from the base subscription.

Source

MRPeasy: Does MRPeasy have mobile app support?

Yes, MRPeasy offers mobile apps for iOS and Android with shop-floor capabilities for real-time job tracking and production order rescheduling. Changes made offline sync automatically when reconnected.

Source

Tidio: What are Tidio's billable conversation limits?

Starter includes 100 billable conversations per month. Growth includes 250+. Plus and Premium have custom limits. Each plan tier includes conversations for the AI Agent feature separately.

Source

MRPeasy vs Tidio

MRPeasy

Tidio

The short version

Where they differ

What each one covers

Only in MRPeasy

Only in Tidio

Both cover

What people use each for

MRPeasy

Tidio

Where each one falls short

MRPeasy

Tidio

Pricing, plan by plan

MRPeasy

Tidio

Which should you pick?

Choose MRPeasy if

Choose Tidio if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on MRPeasy

More on Tidio

Keep looking

Other head to heads