Softwr

ERP · head to head

MRPeasy vs Olark

MRPeasy logo

MRPeasy

ERP

Affordable cloud MRP for small manufacturers

From
Free
Rated
-
Full reviewWebsite
Olark logo

Olark

Live Chat

Make your business human

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Only MRPeasy has a free tier, so it costs nothing to try first.
  • Each has a real cost: MRPeasy per-user pricing model becomes expensive as team size grows, unlike unlimited-user competitors; Olark the AI website agent is a $400 a month flat plan billed annually at $4,800, which is a large step from the $29 per agent human only plan
  • They diverge on capability: MRPeasy covers Production planning, Olark covers Live chat.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which MRPeasy and Olark actually diverge.

Attributes where MRPeasy and Olark differ
AttributeMRPeasyOlark
Starting priceFree$29/month
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb
CategoryERPLive Chat
Founded20142009

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MRPeasy

  • Production planning
  • Inventory management
  • Purchasing
  • CRM
  • Quality control
  • QuickBooks
  • Xero
  • Shopify

Only in Olark

  • Live chat
  • Chat transcripts
  • Visitor insights
  • Customization
  • Offline messaging
  • Shortcuts
  • Salesforce
  • HubSpot

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

MRPeasy

  • Small manufacturingnot Olark
  • Job shop productionnot Olark
  • Assembly operationsnot Olark

Olark

  • Live chat on a website with a small support teamnot MRPeasy
  • Running an AI agent on website conversations with human handoffnot MRPeasy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MRPeasy

  • Per-user pricing model becomes expensive as team size grows, unlike unlimited-user competitors
  • Complex calculations and unintuitive logic in some features requiring user training and clarification
  • Per-user pricing for API access limited to highest tier ($149/month)
  • Struggles to meet complex workflow needs for advanced planning and scheduling

Olark

  • The AI website agent is a $400 a month flat plan billed annually at $4,800, which is a large step from the $29 per agent human only plan
  • That flat price covers only one human seat, with each additional seat at $29 a month
  • Regional routing, SSO and custom SLAs require a custom enterprise plan with no published price

Pricing, plan by plan

MRPeasy

Free
  • Starter$49/month
    • BOM management
    • Lot traceability
    • Production planning
  • Professional$69/month

Olark

$29/month
  • Standard AI Website Agent$400/month
    • One human agent seat included
    • Unlimited AI conversations
    • Automatic FAQ and knowledge updates
  • Live Chat Only$29/month
    • Human operators only
    • No AI component
    • Upgradeable to AI later
  • Custom Enterprise$undefined/mo
    • Regional routing
    • Advanced integrations
    • Custom workflows

Which should you pick?

Choose MRPeasy if

  • You need production planning.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want inventory management.
MRPeasy review

Choose Olark if

  • You need live chat.
  • You also want chat transcripts.
Olark review

Questions people ask

Is MRPeasy or Olark better?
Neither clearly leads. MRPeasy starts at Free and Olark at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MRPeasy or Olark?
MRPeasy has a free tier; the other does not. Paid plans start at Free for MRPeasy and $29/month for Olark.
Does MRPeasy or Olark run on more platforms?
MRPeasy runs on Web, iOS, Android. Olark runs on Web.
Can I use MRPeasy for free?
Yes. MRPeasy has a free tier, so you can try it without paying. Olark starts at $29/month.
What is MRPeasy best used for?
MRPeasy is most often used for small manufacturing, job shop production, assembly operations. Of those, small manufacturing and job shop production are not what Olark is typically brought in for.
What can MRPeasy do that Olark cannot?
MRPeasy covers Production planning, Inventory management, Purchasing, CRM. Olark covers Live chat, Chat transcripts, Visitor insights, Customization. Both handle Web support.

Answered from the vendors’ own pages

MRPeasy: What is MRPeasy's pricing model?

MRPeasy offers 4 pricing tiers: Starter at $49/user/month, Professional at $69/user/month, Enterprise at $99/user/month, and Unlimited at $149/user/month. Pricing is per-user, so costs scale with team size.

Source
Olark: How much does Olark's Standard AI plan cost?

Olark's Standard AI Website Agent plan costs $400 per month when billed annually ($4,800/year). This includes one human agent seat, unlimited AI conversations, automatic FAQ updates, lead capture, and white glove support with no token limits or overages.

Source
MRPeasy: Does MRPeasy offer a free trial?

Yes, MRPeasy provides a 30-day free trial with no contracts or hidden fees, allowing users to test all features before committing to a paid plan.

Source
Olark: What is the cost for additional agent seats on Olark?

Additional human agent seats on Olark cost $29 per agent per month. This rate applies when upgrading from the Standard AI plan.

Source
MRPeasy: What integrations does MRPeasy support?

MRPeasy integrates with 16 third-party tools including Shopify, Xero, QuickBooks Online, Google Drive, OneDrive, Zapier, Magento, WooCommerce, and others for accounting, ecommerce, and storage.

Source
Olark: Does Olark charge based on token usage?

No, Olark explicitly states 'No token costs, ever.' The Standard AI plan charges per agent seat with no usage-based overages or token limits, avoiding unexpected cost spikes during peak traffic periods.

Source
MRPeasy: Does MRPeasy have mobile app support?

Yes, MRPeasy offers mobile apps for iOS and Android with shop-floor capabilities for real-time job tracking and production order rescheduling. Changes made offline sync automatically when reconnected.

Source
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