Softwr

Automotive · head to head

Mitchell 1 vs Tekmetric

Mitchell 1 logo

Mitchell 1

Automotive

Repair information for the professional

From
$189/month
Rated
-
Full reviewWebsite
Tekmetric logo

Tekmetric

Automotive

Complete shop management for independent shops

From
$179/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mitchell 1 the initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period; Tekmetric every price is per shop, and each additional location needs its own plan subscription
  • They diverge on capability: Mitchell 1 covers ProDemand repair info, Tekmetric covers Work order management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Mitchell 1 and Tekmetric actually diverge.

Attributes where Mitchell 1 and Tekmetric differ
AttributeMitchell 1Tekmetric
Starting price$189/month$179/month
PlatformsWeb, Desktop, Mobile, TabletWeb, Mobile, App
Founded19182016

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mitchell 1

  • ProDemand repair info
  • Wiring diagrams
  • TSB database
  • Recall information
  • Labor times
  • Parts ordering
  • Shop management
  • Parts suppliers

Only in Tekmetric

  • Work order management
  • Vehicle history
  • Scheduling system
  • Estimating tools
  • Invoicing
  • Customer portal
  • Mobile application
  • Payment processors

Both cover

  • Customer management
  • Accounting software
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Mitchell 1

  • Automotive repair information, wiring diagrams and OEM procedures for independent shopsnot Tekmetric
  • Shop management including estimating, invoicing and work ordersnot Tekmetric
  • Labour time and parts pricing lookup for repair estimatesnot Tekmetric

Tekmetric

  • Shop management for independent auto repair shops: repair orders, estimates and invoicingnot Mitchell 1
  • Digital vehicle inspections shared with customersnot Mitchell 1
  • Managing parts inventory, vendors and technician job clocksnot Mitchell 1

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mitchell 1

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • The product ordering page at mitchell1.com/products/order-prodemand redirects to a separate storefront at buymitchell1.net that blocks automated reads

Tekmetric

  • Every price is per shop, and each additional location needs its own plan subscription
  • Two-way texting, the real-time shop dashboard, the technician board and employee performance analytics require the Scale plan at $439 per month
  • The labor guide, time and job clocks and parts and inventory reports are withheld from the entry Start plan at $199 per month
  • Integrated payments, a dedicated account manager and quarterly business reviews are Enterprise only, and Enterprise is custom priced with no published rate
  • Multi-shop management is a $70 per month per shop add-on on top of a plan subscription at every location
  • The Tire Suite add-on costs an extra $39 per month per shop
  • The Marketing add-on costs an extra $345 per month per shop, more than the Scale plan itself
  • The discounted rates such as $179 per month require annual billing

Pricing, plan by plan

Mitchell 1

$189/month
  • ProDemand$189/month
    • Repair procedures
    • Wiring diagrams
    • TSBs & recalls
  • Manager SE$249/month
    • Shop management
    • Work orders
    • Customer database
  • Complete Package$399/month
    • ProDemand
    • Manager SE
    • SocialCRM

Tekmetric

$179/month
  • Start$199/month
    • Inventory management
    • Digital vehicle inspections
    • Smart jobs
  • Grow$349/month
    • All Start features
    • Labor guide
    • Maintenance schedule
  • Scale$439/month
    • All Grow features
    • Two-way texting
    • Real-time shop dashboard
  • Enterprise$null/month
    • Custom pricing
    • Integrated payments
    • Dedicated account manager

Which should you pick?

Choose Mitchell 1 if

  • You need prodemand repair info.
  • You work on Web, Desktop, Mobile, Tablet.
  • You also want wiring diagrams.
Mitchell 1 review

Choose Tekmetric if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want vehicle history.
Tekmetric review

Questions people ask

Is Mitchell 1 or Tekmetric better?
Neither clearly leads. Mitchell 1 starts at $189/month and Tekmetric at $179/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mitchell 1 or Tekmetric?
Mitchell 1 starts at $189/month and Tekmetric at $179/month.
Does Mitchell 1 or Tekmetric run on more platforms?
Mitchell 1 runs on Web, Desktop, Mobile, Tablet. Tekmetric runs on Web, Mobile, App.
What is Mitchell 1 best used for?
Mitchell 1 is most often used for automotive repair information, wiring diagrams and oem procedures for independent shops, shop management including estimating, invoicing and work orders, labour time and parts pricing lookup for repair estimates. Of those, automotive repair information, wiring diagrams and oem procedures for independent shops and shop management including estimating, invoicing and work orders are not what Tekmetric is typically brought in for.
What can Mitchell 1 do that Tekmetric cannot?
Mitchell 1 covers ProDemand repair info, Wiring diagrams, TSB database, Recall information. Tekmetric covers Work order management, Vehicle history, Scheduling system, Estimating tools. Both handle Customer management, Accounting software, Data encryption.

Answered from the vendors’ own pages

Mitchell 1: What is the pricing for Mitchell 1?

Mitchell 1 does not publish pricing on its website. Customers must contact Mitchell 1 directly by phone at (888) 724-6742 or use the Find My Rep feature to connect with a sales consultant for pricing information.

Source
Tekmetric: Are there per-user fees?

No, Tekmetric charges per shop, not per user. All plans include unlimited users, unlimited repair orders (ROs), unlimited support, and no hidden fees.

Source
Mitchell 1: Does Mitchell 1 offer a free demo or trial?

Mitchell 1 offers a free demo but does not publish trial terms on its website. Specific trial availability and length must be discussed with a sales representative.

Source
Tekmetric: Can I pay annually?

Yes, Tekmetric offers both month-to-month and annual subscriptions. Annual billing typically provides savings, and there are no long-term contracts required.

Source
Mitchell 1: How do I become a Mitchell 1 customer?

You can book a free demo or use the Find My Rep link to connect with a local sales consultant. Existing customers can access the Pay My Bill section for account management.

Source
Tekmetric: What add-ons are available?

Tekmetric offers Multi-Shop Management ($70/month per shop), Tire Suite ($39/month per shop), Marketing ($345/month per shop), and Integrated Payments (included in Enterprise plan).

Source
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