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Ola vs Travelport Smartpoint

Ola logo

Ola

Travel

India focused ride hailing app from Bengaluru based ANI Technologies, competing directly with Uber across Indian cities

From
Free
Rated
-
Full reviewWebsite
Travelport Smartpoint logo

Travelport Smartpoint

Travel

Travelport GDS booking desktop for travel agents, now on version 12

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Ola has a free tier, so it costs nothing to try first.
  • Each has a real cost: Ola ola has entered and subsequently scaled back international operations in markets including the UK and Australia at different points, so current availability outside India should be verified directly rather than assumed from past expansion news.; Travelport Smartpoint travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • They diverge on capability: Ola covers Car ride hailing, Travelport Smartpoint covers Graphical and cryptic modes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Ola and Travelport Smartpoint actually diverge.

Attributes where Ola and Travelport Smartpoint differ
AttributeOlaTravelport Smartpoint
Starting priceFreeOn request
Pricing modelFree app, pay per ride with dynamic pricingquote
Free tierYesNo
PlatformsiOS, AndroidWindows, Web

Identical on both: user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ola

  • Car ride hailing
  • Auto-rickshaw booking
  • Bike taxis
  • Ola Money
  • Outstation and rentals
  • Ola Electric integration

Only in Travelport Smartpoint

  • Graphical and cryptic modes
  • Multi-GDS content
  • Smartpoint Cloud
  • Automation scripting
  • Marketplace distribution
  • Queue and PNR management

What people use each for

The jobs each tool is most often brought in to do.

Ola

  • A rider in an Indian city choosing between Ola and Uber based on driver availability and price at the time of bookingnot Travelport Smartpoint
  • Someone wanting an auto-rickshaw or bike taxi booked through an app rather than hailed on the streetnot Travelport Smartpoint
  • A traveller wanting outstation or multi-hour car rental booked through the same app used for city ridesnot Travelport Smartpoint
  • A rider preferring UPI or Ola Money wallet payment integration over card-only paymentnot Travelport Smartpoint

Travelport Smartpoint

  • A retail agency already on a Travelport segment agreement needing the current supported desktop versionnot Ola
  • A TMC running mixed cryptic and graphical booking teams on one workspacenot Ola
  • An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1not Ola
  • A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interfacenot Ola

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ola

  • Ola has entered and subsequently scaled back international operations in markets including the UK and Australia at different points, so current availability outside India should be verified directly rather than assumed from past expansion news.
  • Fares are dynamic with demand-based surge like the rest of the category, and India-specific vehicle categories like auto-rickshaws can have less predictable pricing than standard car tiers.
  • Ola Electric, the electric scooter manufacturing business, is a separate company from the ride hailing app despite shared branding, and confusing the two when researching the company is a common and understandable mistake.
  • Driver cancellation rates and surge pricing behaviour have drawn periodic complaints from Indian riders, a pattern common across the ride hailing category in high-demand Indian metro areas specifically.
  • Support and dispute resolution for fare or safety issues is handled entirely within the Indian regulatory and customer service framework, which may differ from what a rider is used to in other markets.

Travelport Smartpoint

  • Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
  • Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
  • It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
  • Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.

Pricing, plan by plan

Ola

Free
  • OlaFree
    • App is free; riders pay per trip at dynamic, demand-based fares
    • Fares vary by vehicle type, including auto-rickshaw and bike taxi options priced lower than cars
    • No published flat rate card, fares vary by city, time and route

Travelport Smartpoint

On request
  • Travelport Smartpoint$undefined/year
    • Usually bundled into a GDS segment agreement
    • Distribution and version entitlement managed per country via the Marketplace
    • Segment incentive payments to the agency

Which should you pick?

Choose Ola if

  • You need car ride hailing.
  • You want to start without paying.
  • You work on iOS, Android.
  • You also want auto-rickshaw booking.
Ola review

Choose Travelport Smartpoint if

  • You need graphical and cryptic modes.
  • You work on Windows, Web.
  • You also want multi-gds content.
Travelport Smartpoint review

Questions people ask

Is Ola or Travelport Smartpoint better?
Neither clearly leads. Ola starts at Free and Travelport Smartpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ola or Travelport Smartpoint?
Ola has a free tier; the other does not. Paid plans start at Free for Ola and On request for Travelport Smartpoint.
Does Ola or Travelport Smartpoint run on more platforms?
Ola runs on iOS, Android. Travelport Smartpoint runs on Windows, Web.
Can I use Ola for free?
Yes. Ola has a free tier, so you can try it without paying. Travelport Smartpoint starts at On request.
What is Ola best used for?
Ola is most often used for a rider in an indian city choosing between ola and uber based on driver availability and price at the time of booking, someone wanting an auto-rickshaw or bike taxi booked through an app rather than hailed on the street, a traveller wanting outstation or multi-hour car rental booked through the same app used for city rides, a rider preferring upi or ola money wallet payment integration over card-only payment. Of those, a rider in an indian city choosing between ola and uber based on driver availability and price at the time of booking and someone wanting an auto-rickshaw or bike taxi booked through an app rather than hailed on the street are not what Travelport Smartpoint is typically brought in for.
What can Ola do that Travelport Smartpoint cannot?
Ola covers Car ride hailing, Auto-rickshaw booking, Bike taxis, Ola Money. Travelport Smartpoint covers Graphical and cryptic modes, Multi-GDS content, Smartpoint Cloud, Automation scripting.

Answered from the vendors’ own pages

Ola: Does Ola operate outside India?

It has entered and later scaled back operations in some international markets including the UK and Australia at different points; current availability outside India should be checked directly rather than assumed.

Travelport Smartpoint: Do we pay a separate licence fee for Smartpoint?

Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.

Ola: Is Ola Electric the same company as the Ola ride hailing app?

No, Ola Electric is a separately listed company that manufactures electric scooters. It shares branding and some ownership history with the ride hailing business but is a distinct company and product.

Travelport Smartpoint: What happened to older Smartpoint versions?

Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.

Ola: Can I book an auto-rickshaw through Ola?

Yes, auto-rickshaw booking is a standard vehicle category in the app across supported Indian cities, alongside cars and bike taxis.

Travelport Smartpoint: Is there a browser version?

Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.

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