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CRM · head to head

Less Annoying CRM vs ManageEngine ServiceDesk Plus

Less Annoying CRM logo

Less Annoying CRM

CRM

Simple CRM built by small business experts

From
$30/month
Free plan
No
Full reviewWebsite
ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus

Customer Support

IT help desk and ITSM software

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only ManageEngine ServiceDesk Plus has a free tier, so it costs nothing to try first.
  • Each has a real cost: Less Annoying CRM there is no free tier, only a single $15 per user per month price; ManageEngine ServiceDesk Plus pricing structure based on per-technician model can become expensive for large teams
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Less Annoying CRM and ManageEngine ServiceDesk Plus actually diverge.

Attributes where Less Annoying CRM and ManageEngine ServiceDesk Plus differ
AttributeLess Annoying CRMManageEngine ServiceDesk Plus
Starting price$30/monthFree
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
CategoryCRMCustomer Support
Founded2006Unknown

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Less Annoying CRM

  • Contact management
  • Task tracking
  • Pipeline management
  • Email integration
  • Mobile app
  • Reporting
  • Mailchimp
  • Zapier

Only in ManageEngine ServiceDesk Plus

Nothing recorded that Less Annoying CRM does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Less Annoying CRM

  • CRM for small businessesnot ManageEngine ServiceDesk Plus
  • Simple contact managementnot ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

  • IT service desk for small to enterprise organizationsnot Less Annoying CRM
  • IT asset management and change managementnot Less Annoying CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Less Annoying CRM

  • There is no free tier, only a single $15 per user per month price
  • File storage is capped at 25 GB per user
  • The vendor advises staying below 50,000 total contacts, so very large databases sit outside the intended use even though no hard limit is enforced

ManageEngine ServiceDesk Plus

  • Pricing structure based on per-technician model can become expensive for large teams
  • Asset management requires Professional tier or above, increasing costs for enterprises needing full inventory control
  • No explicit limit published for number of technicians, making cost projections difficult for scaling teams

Pricing, plan by plan

Less Annoying CRM

$30/month
  • Standard$30/month
    • Contact management
    • Task management
    • Mobile app
  • Pro$50/month
    • Everything in Standard
    • Email automation
    • Reporting
  • Business$100/month
    • Everything in Pro
    • Advanced customization
    • API access

ManageEngine ServiceDesk Plus

Free
  • Standard$13/monthly
    • IT help desk functionality
    • Per technician or administrator pricing
    • Unlimited IT end users
  • Professional$27/monthly
    • IT help desk
    • Asset management
    • Per technician pricing
  • Enterprise$67/monthly
    • IT help desk
    • Asset management
    • Change management

Which should you pick?

Choose Less Annoying CRM if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want task tracking.
Less Annoying CRM review

Choose ManageEngine ServiceDesk Plus if

  • You want to start without paying.
ManageEngine ServiceDesk Plus review

Questions people ask

Is Less Annoying CRM or ManageEngine ServiceDesk Plus better?
Neither clearly leads. Less Annoying CRM starts at $30/month and ManageEngine ServiceDesk Plus at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Less Annoying CRM or ManageEngine ServiceDesk Plus?
ManageEngine ServiceDesk Plus has a free tier; the other does not. Paid plans start at $30/month for Less Annoying CRM and Free for ManageEngine ServiceDesk Plus.
Does Less Annoying CRM or ManageEngine ServiceDesk Plus run on more platforms?
Less Annoying CRM runs on Web, Ios, Android. ManageEngine ServiceDesk Plus runs on Web.
Can I use ManageEngine ServiceDesk Plus for free?
Yes. ManageEngine ServiceDesk Plus has a free tier, so you can try it without paying. Less Annoying CRM starts at $30/month.
What is Less Annoying CRM best used for?
Less Annoying CRM is most often used for crm for small businesses, simple contact management. Of those, crm for small businesses and simple contact management are not what ManageEngine ServiceDesk Plus is typically brought in for.
What can Less Annoying CRM do that ManageEngine ServiceDesk Plus cannot?
Less Annoying CRM covers Contact management, Task tracking, Pipeline management, Email integration.

Answered from the vendors’ own pages

Less Annoying CRM: How much does Less Annoying CRM cost?

Less Annoying CRM costs $15 per user per month plus applicable tax. There is one price for everyone with no tiered plans.

Source
ManageEngine ServiceDesk Plus: How is pricing calculated for ManageEngine ServiceDesk Plus?

Pricing is based on the number of administrators and technicians using the platform. There is no restriction on the number of IT end users. If you use IT asset management, you pay for the number of IT assets managed.

Source
Less Annoying CRM: What does Less Annoying CRM include?

All users get unlimited contacts, 25GB file storage, unlimited pipelines, task management, email logging, mobile access, user permissions, unlimited custom fields, and free support.

Source
ManageEngine ServiceDesk Plus: Is there a free tier available?

Yes, the Standard edition is available free for up to 5 technicians. Free tier includes 250 IT assets managed and basic IT help desk features.

Source
Less Annoying CRM: Does Less Annoying CRM offer a free trial?

Yes, Less Annoying CRM offers a 30-day free trial with no questions asked, no credit card required, and no limitations.

Source
ManageEngine ServiceDesk Plus: What are the billing options?

ManageEngine offers both monthly and yearly billing options. Annual billing provides discounted rates compared to monthly. You can deploy on-premises or use cloud-based SaaS deployment.

Source
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