Customer Support · pricing
ManageEngine ServiceDesk Plus pricing
ManageEngine ServiceDesk Plus publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 29 August 2026, ManageEngine ServiceDesk Plus pricing is free, then $13/monthly across 3 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- Free, then $13/monthly
- Model
- Subscription
- Tiers
- 3
- Free tier
- Yes
ManageEngine ServiceDesk Plus plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Standard | $13/monthly | 4 | Entry tier |
| Professional | $27/monthly | 4 | +$14/monthly, 3 more features |
| Enterprise | $67/monthly | 6 | +$40/monthly, 2 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Standard
$13/monthlyThe entry tier. It covers it help desk functionality, per technician or administrator pricing, unlimited it end users, free tier available for up to 5 technicians.
Professional
$27/monthlyOver Standard, this tier adds:
- IT help desk
- Asset management
- Per technician pricing
Enterprise
$67/monthlyOver Professional, this tier adds:
- Change management
- Project management
How that compares in Customer Support
Too few customer support tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| ManageEngine ServiceDesk Plus (this page) | Free, then $13/monthly | subscription | - | |
| Observe.AI | On request | quote | - | vs ManageEngine ServiceDesk Plus |
| Assembled | $25/month | Per user per month | - | vs ManageEngine ServiceDesk Plus |
| Calabrio ONE | On request | quote | - | vs ManageEngine ServiceDesk Plus |
| Verint | On request | quote | - | vs ManageEngine ServiceDesk Plus |
| Alvaria | On request | quote | - | vs ManageEngine ServiceDesk Plus |
| UJET | $65/month | Per user per month | - | vs ManageEngine ServiceDesk Plus |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the ManageEngine ServiceDesk Plus badges page.
Before you pay for ManageEngine ServiceDesk Plus
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between $13/monthly and $67/monthly, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
ManageEngine ServiceDesk Plus runs on not recorded. The full record is on the ManageEngine ServiceDesk Plus review, and the rest of the category is under best customer support tools.
ManageEngine ServiceDesk Plus pricing on the vendor's own site
ManageEngine ServiceDesk Plus pricing questions
- How much does ManageEngine ServiceDesk Plus cost?
- ManageEngine ServiceDesk Plus publishes 3 tiers, from $13/monthly for Standard up to $67/monthly for Enterprise. The entry tier costs nothing.
- Does ManageEngine ServiceDesk Plus have a free plan?
- Yes, ManageEngine ServiceDesk Plus is recorded as subscription, so it can be used without paying.
- What is the difference between Standard and Professional on ManageEngine ServiceDesk Plus?
- Professional costs $27/monthly against $13/monthly, and adds it help desk, asset management, per technician pricing.
- Is the Enterprise plan on ManageEngine ServiceDesk Plus worth it?
- That depends entirely on whether you need what it adds, which on the published record is change management, project management. It costs $67/monthly against $13/monthly for Standard. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- What am I actually paying for with ManageEngine ServiceDesk Plus?
- The record we hold does not itemise what each tier includes beyond the plan names and prices. The ManageEngine ServiceDesk Plus review carries whatever feature detail is available.
- Does ManageEngine ServiceDesk Plus charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these ManageEngine ServiceDesk Plus prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare ManageEngine ServiceDesk Plus against before paying?
- The closest customer support tools in this directory are Observe.AI, Assembled, Calabrio ONE, Verint. Each has a side-by-side comparison with ManageEngine ServiceDesk Plus covering price, platforms and features.