What badges has ManageEngine ServiceDesk Plus earned on Softwr?

ManageEngine ServiceDesk Plus holds 1 of the 6 badges: Best Value. Each is computed from the ManageEngine ServiceDesk Plus catalogue entry rather than awarded editorially.

How are Softwr badges decided?

By arithmetic over the catalogue entry, not by a panel. Each of the 6 badges is a single published rule, a rating threshold, the presence of a free tier, a launch date, or a phrase in the vendor’s own copy, and it is re-evaluated every time this page is rebuilt. No one applies for a badge and no one pays for one.

Can a product pay for a Softwr badge?

No. There is nothing to buy and nothing to apply for. The only way a badge changes is if the underlying figure on the catalogue entry changes.

Is the ManageEngine ServiceDesk Plus rating on Softwr from Softwr users?

No rating is recorded for ManageEngine ServiceDesk Plus. Where ratings do appear on Softwr they are aggregated from third-party sources rather than written here.

How do I add a ManageEngine ServiceDesk Plus badge to my website?

Copy the HTML snippet under whichever badge you want and paste it into your page. It is a plain image tag pointing at an SVG served from Softwr, wrapped in a link back to the ManageEngine ServiceDesk Plus listing. There is no script, no tracker and nothing to install.

Does the badge image update on its own?

The image is generated on request and cached for a day, so a change to the underlying figures reaches your site without you editing anything. Because of that, a badge can also stop being accurate if the figure moves, this page always shows the current state.

Do I have to keep the link back to Softwr?

Yes. The snippet wraps the image in a link to the product listing so a visitor can check the badge against the figures behind it. A badge nobody can verify is decoration, not evidence.

What does a badge not tell me?

Anything about how the software feels to use. Nobody at Softwr has tested these products. The badges summarise what is on the catalogue record, a rating aggregated elsewhere, a pricing model, a launch date, the vendor’s own description, and nothing more.

Where can I see the detail behind these figures for ManageEngine ServiceDesk Plus?

The ManageEngine ServiceDesk Plus review carries the full feature and platform record, and the pricing page breaks down every published tier. Both are linked from this page.

Customer Support · badges

ManageEngine ServiceDesk Plus badges

ManageEngine ServiceDesk Plus meets 1 of the 3 badge rules currently assessable, with 3 more waiting on figures Softwr does not collect yet. Below is each rule, what it actually measures, and the figure on record for ManageEngine ServiceDesk Plus measured against it.

ManageEngine ServiceDesk Plus holds Best Value: Recorded as subscription, so it can be used without paying. It misses Rising Star (flagged as trending in the catalogue, or launched within the last three years): Not flagged as trending, and no launch date is recorded. It misses Easy to Use (the product’s own description or feature list uses the words intuitive, user-friendly or easy to use): The supplied copy does not use any of those phrases. Record last checked 29 August 2026.

Top RatedNot assessed
Rising StarNot met
Best ValueHeld
Users Love UsNot assessed
LeaderNot assessed
Easy to UseNot met

What a Softwr badge is

A rule, not an award: Each of the 6 rules reads a field on the ManageEngine ServiceDesk Plus record and either the figure clears the threshold or it does not. Nobody applies, nobody decides, nobody pays.
Not a quality finding: Nobody at Softwr has installed or tested these products. Easy to Use records what the vendor says about its own product, which is why it carries no badge artwork.
Ratings are borrowed: The figures behind Top Rated and Leader are aggregated from third parties and imported with the entry. They are not reviews written here, and are marked up as external aggregates.

Every figure the rules read is shown further down this page, so any badge can be checked against what produced it.

Badges ManageEngine ServiceDesk Plus holds

Each one below shows the rule, what it measures, and the ManageEngine ServiceDesk Plus figure that met it, followed by the code to display it.

Best Value

The rule: Offers a free tier or a freemium model.
How it is computed: Reads the pricing model and the published plan list. It says the tool can be used without paying, it is not a judgement about whether the paid tiers are good value.
Why ManageEngine ServiceDesk Plus qualifies: Recorded as subscription, so it can be used without paying.

Take it, in whichever shape fits

Standard The full block, for a sidebar or an about page.

ManageEngine ServiceDesk Plus, Best Value on Softwr, standard format

<a href="https://www.softwr.com/badges/manageengine-servicedesk-plus?ref=badge" target="_blank" rel="noopener">
  <img src="https://www.softwr.com/api/badges/manageengine-servicedesk-plus/best-value"
       alt="ManageEngine ServiceDesk Plus, Best Value on Softwr" width="150" height="170" />
</a>

Wide For a footer strip or a row of logos.

ManageEngine ServiceDesk Plus, Best Value on Softwr, wide format

<a href="https://www.softwr.com/badges/manageengine-servicedesk-plus?ref=badge" target="_blank" rel="noopener">
  <img src="https://www.softwr.com/api/badges/manageengine-servicedesk-plus/best-value?variant=wide"
       alt="ManageEngine ServiceDesk Plus, Best Value on Softwr" width="320" height="96" />
</a>

Wide, dark The same strip for a dark background.

ManageEngine ServiceDesk Plus, Best Value on Softwr, wide, dark format

<a href="https://www.softwr.com/badges/manageengine-servicedesk-plus?ref=badge" target="_blank" rel="noopener">
  <img src="https://www.softwr.com/api/badges/manageengine-servicedesk-plus/best-value?variant=wide&theme=dark"
       alt="ManageEngine ServiceDesk Plus, Best Value on Softwr" width="320" height="96" />
</a>

Not assessed yet

These rules read figures Softwr does not collect yet. They are listed rather than hidden, because a rule nobody has run is a different fact from a rule a product failed, and ManageEngine ServiceDesk Plus should not be shown as missing something it has never been measured against.

Top Rated

Requires: Average rating of 4.5 or higher.

No rating is on record yet, so this rule has not been assessed.

Users Love Us

Requires: More than 10 reviews published on Softwr.

Softwr does not host reviews yet, so this rule has not been assessed.

Leader

Requires: Average rating of 4.0 or higher, within a listed category.

No rating is on record yet, so this rule has not been assessed.

Badges ManageEngine ServiceDesk Plus does not hold

Listed for the same reason the earned ones are: a badge only means something if you can see what it takes to get it, and what stopped this product getting it.

Rising Star

Requires: Flagged as trending in the catalogue, or launched within the last three years. Reads the catalogue’s own trending flag and the product’s launch date. It is a freshness signal, not a growth measurement, Softwr does not measure adoption.

Not flagged as trending, and no launch date is recorded.

Easy to Use

Requires: The product’s own description or feature list uses the words intuitive, user-friendly or easy to use. A text match against the vendor-supplied copy on the catalogue entry. It records what the vendor claims about its own product. It is not a usability finding, and no one at Softwr has tested it.

The supplied copy does not use any of those phrases.

The ManageEngine ServiceDesk Plus figures behind these rules

Every value the rules above read, as it stands on the ManageEngine ServiceDesk Plus catalogue entry. A row is absent where we hold no figure, that means we have no record of it, not that the answer is zero.

Catalogue figures recorded for ManageEngine ServiceDesk Plus
Reviews hosted on Softwr	None
Pricing model	subscription
Entry price	Free, then $13/monthly
Published plans	3
Platforms	Not recorded
Category	Customer Support

Pricing detail is broken down tier by tier on the ManageEngine ServiceDesk Plus pricing page, and the full feature and platform record sits on the ManageEngine ServiceDesk Plus review. If ManageEngine ServiceDesk Plus is not the right fit, the alternatives to ManageEngine ServiceDesk Plus are ranked on the same figures.

Displaying a badge

Paste the snippet from any earned badge above into your own page. It is one image tag and one link, no JavaScript, no tracking pixel, nothing to install, and nothing that changes as your page loads.

The image is generated when it is requested and cached for a day, so if the underlying figure changes the badge follows without you editing anything. The flip side is that a badge can lapse the same way: if ManageEngine ServiceDesk Plus's rating moves below a threshold, the badge stops being served. This page always reflects the current state.

Keep the link back to the ManageEngine ServiceDesk Plus listing. It is what lets a visitor check the badge against the figures that produced it, and a badge that cannot be checked is decoration rather than evidence.

Questions about ManageEngine ServiceDesk Plus’s badges

What badges has ManageEngine ServiceDesk Plus earned on Softwr?: ManageEngine ServiceDesk Plus holds 1 of the 6 badges: Best Value. Each is computed from the ManageEngine ServiceDesk Plus catalogue entry rather than awarded editorially.
How are Softwr badges decided?: By arithmetic over the catalogue entry, not by a panel. Each of the 6 badges is a single published rule, a rating threshold, the presence of a free tier, a launch date, or a phrase in the vendor’s own copy, and it is re-evaluated every time this page is rebuilt. No one applies for a badge and no one pays for one.
Can a product pay for a Softwr badge?: No. There is nothing to buy and nothing to apply for. The only way a badge changes is if the underlying figure on the catalogue entry changes.
Is the ManageEngine ServiceDesk Plus rating on Softwr from Softwr users?: No rating is recorded for ManageEngine ServiceDesk Plus. Where ratings do appear on Softwr they are aggregated from third-party sources rather than written here.
How do I add a ManageEngine ServiceDesk Plus badge to my website?: Copy the HTML snippet under whichever badge you want and paste it into your page. It is a plain image tag pointing at an SVG served from Softwr, wrapped in a link back to the ManageEngine ServiceDesk Plus listing. There is no script, no tracker and nothing to install.
Does the badge image update on its own?: The image is generated on request and cached for a day, so a change to the underlying figures reaches your site without you editing anything. Because of that, a badge can also stop being accurate if the figure moves, this page always shows the current state.
Do I have to keep the link back to Softwr?: Yes. The snippet wraps the image in a link to the product listing so a visitor can check the badge against the figures behind it. A badge nobody can verify is decoration, not evidence.
Why does ManageEngine ServiceDesk Plus not have the Rising Star badge?: Rising Star requires: flagged as trending in the catalogue, or launched within the last three years. Not flagged as trending, and no launch date is recorded.
What does a badge not tell me?: Anything about how the software feels to use. Nobody at Softwr has tested these products. The badges summarise what is on the catalogue record, a rating aggregated elsewhere, a pricing model, a launch date, the vendor’s own description, and nothing more.
Where can I see the detail behind these figures for ManageEngine ServiceDesk Plus?: The ManageEngine ServiceDesk Plus review carries the full feature and platform record, and the pricing page breaks down every published tier. Both are linked from this page.