Softwr

Nonprofits · head to head

Classy vs Keela

Classy logo

Classy

Nonprofits

Platform for modern nonprofit fundraising

From
$300/month
Rated
-
Keela logo

Keela

Nonprofits

Nonprofit CRM and fundraising platform with Canadian tax receipting built in

From
On request
Rated
-

The short version

  • Each has a real cost: Classy email receipts come from platform rather than organization email, causing issues with spam filtering; Keela pricing scales with contact count, so a charity that keeps twenty years of lapsed donors pays every month for records it never contacts, and the only fix is deleting history it may need for reporting.
  • They diverge on capability: Classy covers Online fundraising platform, Keela covers Donor records and segmentation.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Classy and Keela actually diverge.

Attributes where Classy and Keela differ
AttributeClassyKeela
Starting price$300/monthOn request
Pricing modelUnknownPer month by contact count
PlatformsWeb, MobileWeb
Founded2006Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Classy

  • Online fundraising platform
  • Peer-to-peer fundraising
  • Event management
  • Donation management
  • Stripe
  • PayPal
  • Salesforce
  • Slack

Only in Keela

  • Donor records and segmentation
  • CRA and IRS receipting
  • Donation forms and pages
  • Email and automation
  • Grant and pledge tracking
  • Reporting dashboards

What people use each for

The jobs each tool is most often brought in to do.

Classy

  • Business operationsnot Keela
  • Productivitynot Keela
  • Automationnot Keela

Keela

  • A Canadian registered charity that must issue CRA compliant receipts without building templates itselfnot Classy
  • A development team of two to five people replacing spreadsheets and a mailing toolnot Classy
  • An organisation already running Aplos fund accounting that wants gifts to post through automaticallynot Classy
  • A bilingual charity sending French and English donor communications from one contact listnot Classy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Classy

  • Email receipts come from platform rather than organization email, causing issues with spam filtering
  • Limited customization options for donation page templates and design
  • No live phone support, only email tickets with slow response times
  • Salesforce integration reportedly has implementation issues and does not follow best practices
  • High pricing and onboarding complexity unsuitable for small organizations

Keela

  • Pricing scales with contact count, so a charity that keeps twenty years of lapsed donors pays every month for records it never contacts, and the only fix is deleting history it may need for reporting.
  • The email marketing tools are adequate for donor appeals but weaker than a dedicated platform, so organisations with heavy newsletter programmes end up paying for a second tool and syncing lists.
  • Custom reporting is limited to the fields and filters Keela exposes, so questions the product did not anticipate require exporting to a spreadsheet.
  • The integration list is short next to Salesforce or Blackbaud, so a charity running an unusual event, membership or advocacy tool will be moving data by CSV.
  • Since the 2023 Aplos acquisition the roadmap serves a combined accounting and fundraising suite, so investment favours the accounting join rather than standalone CRM depth.

Pricing, plan by plan

Classy

$300/month

No published plan breakdown. See the Classy review.

Keela

On request
  • Keela$undefined/month
    • Published tiers priced by number of contacts held, not by user seat
    • Higher tiers unlock automation, custom fields and additional reporting
    • Card processing is charged separately by the payment processor

Which should you pick?

Choose Classy if

  • You need online fundraising platform.
  • You work on Web, Mobile.
  • You also want peer-to-peer fundraising.

Choose Keela if

  • You need donor records and segmentation.
  • You also want cra and irs receipting.

Questions people ask

Is Classy or Keela better?
Neither clearly leads. Classy starts at $300/month and Keela at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Classy or Keela?
Classy starts at $300/month and Keela at On request.
Does Classy or Keela run on more platforms?
Classy runs on Web, Mobile. Keela runs on Web.
What is Classy best used for?
Classy is most often used for business operations, productivity, automation. Of those, business operations and productivity are not what Keela is typically brought in for.
What can Classy do that Keela cannot?
Classy covers Online fundraising platform, Peer-to-peer fundraising, Event management, Donation management. Keela covers Donor records and segmentation, CRA and IRS receipting, Donation forms and pages, Email and automation.

Answered from the vendors’ own pages

Classy: What is the pricing structure for Classy/GoFundMe Pro?

GoFundMe Pro pricing is custom and enterprise-based, starting around $300+ per month plus per-transaction platform fees. Organizations typically sign annual subscriptions with tiered pricing based on feature set and fundraising volume, with multi-year contracts locking in commitments.

Source
Keela: Does Keela issue CRA compliant tax receipts?

Yes, receipt numbering, required wording and batch issuance are built in, which is the main reason Canadian charities choose it over US products.

Classy: Does Classy integrate with Salesforce?

Yes, GoFundMe Pro (Classy) offers deep Salesforce integration with real-time sync of donations, supporters, and campaigns to Salesforce. Data syncs to Gift Transactions, Gift Commitments, and Person Accounts for unified donor insights.

Source
Keela: Who owns Keela?

Aplos Software, a US fund accounting vendor, acquired it in 2023. Keela is still sold as its own product but shares a roadmap with Aplos.

Classy: How customizable are donation pages on Classy?

Classy offers limited design customization for donation pages, with most campaigns using similar templates. While organizations can build highly branded experiences, there are constraints compared to some competitors.

Source
Keela: Is pricing per user?

No, it is by contact count. Adding staff does not raise the bill, growing the mailing list does.

Keela: Can it replace a fund accounting system?

No. It records income and pledges but does not do fund accounting, so you still need Aplos, QuickBooks or an equivalent.

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