Field Service · head to head
Synchroteam vs UpKeep
Synchroteam
Field Service
Field service management with scheduling, dispatch and mobile jobs
- From
- On request
- Rated
- -
The short version
- Only UpKeep has a free tier, so it costs nothing to try first.
- Each has a real cost: Synchroteam lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling; UpKeep offline mobile mode limited to Professional tier and above
- They diverge on capability: Synchroteam covers Scheduling and dispatch, UpKeep covers Work order management.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Synchroteam and UpKeep actually diverge.
| Attribute | Synchroteam | UpKeep |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | Per-user monthly subscription published on the vendor site | Unknown |
| Free tier | No | Yes |
| Platforms | Web, iOS, Android, Cloud | Web, iOS, Android |
| Category | Field Service | Inventory |
| Founded | Unknown | 2014 |
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Synchroteam
- Scheduling and dispatch
- Mobile app
- Work orders and invoicing
- Live tracking
Only in UpKeep
- Work order management
- Preventive maintenance
- Asset management
- Mobile-first
- SAP
- Oracle
- Salesforce
- QuickBooks
What people use each for
The jobs each tool is most often brought in to do.
Synchroteam
- Service businesses wanting to evaluate cost without a sales processnot UpKeep
- Trades moving off paper job sheets and phone dispatchnot UpKeep
- Teams needing offline job capture where signal is unreliablenot UpKeep
UpKeep
- Preventive and reactive maintenance schedulingnot Synchroteam
- Work order management across multiple locationsnot Synchroteam
- Asset lifecycle tracking and compliancenot Synchroteam
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Synchroteam
- Lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
- A smaller vendor with a narrower integration list than the market leaders
- Reporting is functional rather than deep
- Per-user pricing adds up for businesses with many occasional users
UpKeep
- Offline mobile mode limited to Professional tier and above
- Per-user pricing model; costs scale significantly with team size
- Free trial available but tier details not documented; duration unspecified
Pricing, plan by plan
Synchroteam
On requestNo published plan breakdown. See the Synchroteam review.
UpKeep
FreeNo published plan breakdown. See the UpKeep review.
Which should you pick?
Choose Synchroteam if
- You need scheduling and dispatch.
- You work on Web, iOS, Android, Cloud.
- You also want mobile app.
Choose UpKeep if
- You need work order management.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want preventive maintenance.
Questions people ask
- Is Synchroteam or UpKeep better?
- Neither clearly leads. Synchroteam starts at On request and UpKeep at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Synchroteam or UpKeep?
- UpKeep has a free tier; the other does not. Paid plans start at On request for Synchroteam and Free for UpKeep.
- Does Synchroteam or UpKeep run on more platforms?
- Synchroteam runs on Web, iOS, Android, Cloud. UpKeep runs on Web, iOS, Android.
- Can I use UpKeep for free?
- Yes. UpKeep has a free tier, so you can try it without paying. Synchroteam starts at On request.
- What is Synchroteam best used for?
- Synchroteam is most often used for service businesses wanting to evaluate cost without a sales process, trades moving off paper job sheets and phone dispatch, teams needing offline job capture where signal is unreliable. Of those, service businesses wanting to evaluate cost without a sales process and trades moving off paper job sheets and phone dispatch are not what UpKeep is typically brought in for.
- What can Synchroteam do that UpKeep cannot?
- Synchroteam covers Scheduling and dispatch, Mobile app, Work orders and invoicing, Live tracking. UpKeep covers Work order management, Preventive maintenance, Asset management, Mobile-first.
Answered from the vendors’ own pages
Synchroteam: What does Synchroteam cost?
It publishes per-user monthly pricing on its site, which is unusual in field service software where quote-only is the norm.
UpKeep: How much does UpKeep cost per user?
UpKeep pricing starts at $24/user/month for the Essential tier, $55/user/month for Premium, with Professional and Enterprise tiers available at custom quotes. All plans include unlimited work orders and locations.
SourceSynchroteam: How does it compare with ServiceTitan?
ServiceTitan is far deeper on the commercial side — estimating, financing, marketing — and priced accordingly. Synchroteam covers scheduling, dispatch and invoicing for less.
UpKeep: What does the free trial include?
UpKeep offers a free trial with no credit card required on the Essential and Premium tiers. Users can try the product before committing to paid plans.
SourceSynchroteam: Does the mobile app work offline?
Yes, job details and capture work without signal and sync when connection returns.
UpKeep: Are Nova AI credits included in the pricing?
Yes, Nova AI credits are included with every plan: 250 credits with Essential, 500 with Premium, 750 with Professional, and 1,000 with Enterprise tiers.
SourceRelated pages
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