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Software · head to head

Setmore vs UKG Pro

Setmore logo

Setmore

Software

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite
UKG Pro logo

UKG Pro

Software

Our purpose is people

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Setmore has a free tier, so it costs nothing to try first.
  • Each has a real cost: Setmore free plan limited to 4 users maximum; UKG Pro no access to super-user privileges or advanced database customization
  • They diverge on capability: Setmore covers Unlimited appointments, UKG Pro covers HR Management.

Where they differ

Only the attributes on which Setmore and UKG Pro actually diverge.

Attributes where Setmore and UKG Pro differ
AttributeSetmoreUKG Pro
Starting priceFreeOn request
Pricing modelsubscriptionUnknown
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb, Mobile (iOS/Android), Cloud (Hosted)
Founded20082020

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

Only in UKG Pro

  • HR Management
  • Payroll
  • Benefits Administration
  • Talent Management
  • Workforce Management
  • Analytics
  • Salesforce
  • Microsoft 365

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Setmore

  • Online appointment and booking managementnot UKG Pro
  • Service provider scheduling platformnot UKG Pro
  • Customer communication via email and SMS remindersnot UKG Pro

UKG Pro

No use cases recorded yet. See the UKG Pro review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

UKG Pro

  • No access to super-user privileges or advanced database customization
  • Limited system procedure access for advanced administrative functions
  • No direct host access via SSH, Telnet, or remote desktop connectivity
  • Requires paid technical support subscription for assistance beyond standard support

Pricing, plan by plan

Setmore

Free

No published plan breakdown. See the Setmore review.

UKG Pro

On request

No published plan breakdown. See the UKG Pro review.

Which should you pick?

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Choose UKG Pro if

  • You need hr management.
  • You work on Web, Mobile (iOS/Android), Cloud (Hosted).
  • You also want payroll.
UKG Pro review

Questions people ask

Is Setmore or UKG Pro better?
Neither clearly leads. Setmore starts at Free and UKG Pro at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Setmore or UKG Pro?
Setmore has a free tier; the other does not. Paid plans start at Free for Setmore and On request for UKG Pro.
Does Setmore or UKG Pro run on more platforms?
Setmore runs on Web, iOS, Android. UKG Pro runs on Web, Mobile (iOS/Android), Cloud (Hosted).
Can I use Setmore for free?
Yes. Setmore has a free tier, so you can try it without paying. UKG Pro starts at On request.
What is Setmore best used for?
Setmore is most often used for online appointment and booking management, service provider scheduling platform, customer communication via email and sms reminders. Of those, online appointment and booking management and service provider scheduling platform are not what UKG Pro is typically brought in for.
What can Setmore do that UKG Pro cannot?
Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. UKG Pro covers HR Management, Payroll, Benefits Administration, Talent Management. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

UKG Pro: What databases does UKG Pro support?

UKG Pro is a cloud-based HCM platform that manages payroll, benefits, and HR across 160+ countries in a single integrated system.

Source
UKG Pro: Does UKG Pro handle multi-country payroll?

Yes. UKG Pro can manage global payroll complexity and ensure accurate, compliant payroll processing across 160+ countries, all in one seamless experience.

Source
UKG Pro: What features are included in time and attendance tracking?

Time and Attendance module monitors employee working hours, attendance, and related data to drive accurate payroll processing and compliance.

Source
UKG Pro: Does UKG Pro offer reporting and analytics?

Yes. UKG Pro provides customizable reporting and analytics for actionable workforce insights, enabling data-driven human capital decisions.

Source
UKG Pro: What is UKG Talk?

UKG Talk is a built-in collaboration platform within UKG Pro that enables real-time team communication and engagement features.

Source
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