Softwr

Restaurants · head to head

Epos Now vs Grubhub

Epos Now logo

Epos Now

Restaurants

Cloud point of sale for hospitality and retail sold with hardware finance and attached payment processing

From
On request
Rated
-
Full reviewWebsite
Grubhub logo

Grubhub

Restaurants

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epos Now hardware is often placed on a finance agreement with a third party, so cancelling the software subscription leaves the equipment payments running for the remainder of the term.; Grubhub commission fees of 15-30% significantly reduce restaurant profit margins
  • They diverge on capability: Epos Now covers Cloud till software, Grubhub covers Delivery network.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Epos Now and Grubhub actually diverge.

Attributes where Epos Now and Grubhub differ
AttributeEpos NowGrubhub
Starting priceOn request$15/order
Pricing modelquotetransaction
PlatformsWeb, iOS, Android, WindowsWeb, Ios, Android
FoundedUnknown2004

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epos Now

  • Cloud till software
  • Hardware bundles
  • Integrated payments
  • AppStore add ons
  • Stock and product management
  • Multi site reporting

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Toast
  • Square

What people use each for

The jobs each tool is most often brought in to do.

Epos Now

  • A single site cafe or bar wanting a low upfront cost till system installed quicklynot Grubhub
  • An independent needing basic stock, staff and sales reporting without an implementation projectnot Grubhub
  • An operator running both a small retail line and a food offer on one systemnot Grubhub
  • A business replacing a mechanical till that has no reporting or remote access at allnot Grubhub

Grubhub

  • Point of Salenot Epos Now
  • Order Managementnot Epos Now
  • Inventory Controlnot Epos Now
  • Staff Schedulingnot Epos Now

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epos Now

  • Hardware is often placed on a finance agreement with a third party, so cancelling the software subscription leaves the equipment payments running for the remainder of the term.
  • Software, hardware finance and card processing are three separate agreements with different notice periods, which makes a clean exit difficult and is the source of most published complaints.
  • The vendor makes its margin on payment processing, so the low advertised software price is offset by a card rate that costs far more across a year of trading.
  • Sales is telesales led and buyers report pressure to sign quickly, which is a poor fit for a decision involving multi year finance commitments.
  • Useful capability is spread across paid add ons in the application store, so the functional system a restaurant actually needs costs considerably more than the entry subscription.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Pricing, plan by plan

Epos Now

On request
  • Epos Now$undefined/year
    • Software subscription quoted per till
    • Hardware frequently supplied under a separate finance or lease agreement
    • Card processing contracted separately and priced by negotiated rate

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Which should you pick?

Choose Epos Now if

  • You need cloud till software.
  • You work on Web, iOS, Android, Windows.
  • You also want hardware bundles.
Epos Now review

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Questions people ask

Is Epos Now or Grubhub better?
Neither clearly leads. Epos Now starts at On request and Grubhub at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epos Now or Grubhub?
Epos Now starts at On request and Grubhub at $15/order.
Does Epos Now or Grubhub run on more platforms?
Epos Now runs on Web, iOS, Android, Windows. Grubhub runs on Web, Ios, Android.
What is Epos Now best used for?
Epos Now is most often used for a single site cafe or bar wanting a low upfront cost till system installed quickly, an independent needing basic stock, staff and sales reporting without an implementation project, an operator running both a small retail line and a food offer on one system, a business replacing a mechanical till that has no reporting or remote access at all. Of those, a single site cafe or bar wanting a low upfront cost till system installed quickly and an independent needing basic stock, staff and sales reporting without an implementation project are not what Grubhub is typically brought in for.
What can Epos Now do that Grubhub cannot?
Epos Now covers Cloud till software, Hardware bundles, Integrated payments, AppStore add ons. Grubhub covers Delivery network, Order management, Customer reach, Marketing tools.

Answered from the vendors’ own pages

Epos Now: Is the hardware bought or leased?

Frequently financed through a third party agreement rather than bought outright. Ask explicitly which it is and read the term before signing.

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Epos Now: Can I cancel the software and keep trading?

You can stop the subscription, but a separate hardware finance agreement continues to its own end date, and processing is contracted separately again.

Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Epos Now: Do I have to use their card processing?

It is the commercial basis of the pricing. Using another acquirer, where permitted, changes the software quote.

Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Epos Now: Is it suitable for a busy full service restaurant?

It handles straightforward hospitality service. Complex coursing, large table management and high volume kitchens are better served by restaurant specific systems.

Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
Share

Related pages

More on Epos Now

More on Grubhub

Keep looking

Other head to heads