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Software · head to head

Grubhub vs Restaurant365

G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
Restaurant365 logo

Restaurant365

Software

All-in-one restaurant management platform

From
$399/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Restaurant365 pricing is by quote only: the pricing page lists no plan price, no per location rate, no module add on cost, no implementation fee and no minimum contract length
  • They diverge on capability: Grubhub covers Delivery network, Restaurant365 covers Accounting.

Where they differ

Only the attributes on which Grubhub and Restaurant365 actually diverge.

Attributes where Grubhub and Restaurant365 differ
AttributeGrubhubRestaurant365
Starting price$15/order$399/month
Pricing modeltransactionsubscription
Founded20042011

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Olo
  • Omnivore

Only in Restaurant365

  • Accounting
  • Inventory management
  • Scheduling
  • Payroll
  • HR
  • Reporting
  • Aloha
  • All major POS

Both cover

  • Toast
  • Square
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot Restaurant365
  • Order Managementnot Restaurant365
  • Inventory Controlnot Restaurant365
  • Staff Schedulingnot Restaurant365

Restaurant365

  • Restaurant accounting and general ledger tied to point of sale datanot Grubhub
  • Food and beverage inventory, recipe costing and vendor invoice processingnot Grubhub
  • Labour scheduling and forecasting across multiple restaurant locationsnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Restaurant365

  • Pricing is by quote only: the pricing page lists no plan price, no per location rate, no module add on cost, no implementation fee and no minimum contract length
  • Obtaining a price requires submitting a demo request form

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Restaurant365

$399/month
  • Essentials$399/month
    • Accounting
    • Inventory
  • Professional$549/month
    • Scheduling
    • Reporting
  • EnterpriseFree
    • Custom pricing
    • Full platform

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose Restaurant365 if

  • You need accounting.
  • You work on Web, Ios, Android.
  • You also want inventory management.
Restaurant365 review

Questions people ask

Is Grubhub or Restaurant365 better?
Neither clearly leads. Grubhub starts at $15/order and Restaurant365 at $399/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Restaurant365?
Grubhub starts at $15/order and Restaurant365 at $399/month.
Does Grubhub or Restaurant365 run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Restaurant365 is typically brought in for.
What can Grubhub do that Restaurant365 cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Restaurant365 covers Accounting, Inventory management, Scheduling, Payroll. Both handle Toast, Square, Web support, Ios support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
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Related pages

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