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Software · head to head

Jolt vs Upserve

Jolt logo

Jolt

Software

Operations execution platform

From
$69/month
Rated
-
Full reviewWebsite
Upserve logo

Upserve

Software

Restaurant management platform with insights

From
$59/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Jolt jolt.com/pricing returns a 301 redirect to smartsense.co/request-a-quote; Jolt is sold under SmartSense; Upserve offline terminals can only store credit card payment data for 48 hours before requiring internet connection
  • They diverge on capability: Jolt covers Digital checklists, Upserve covers Cloud POS.

Where they differ

Only the attributes on which Jolt and Upserve actually diverge.

Attributes where Jolt and Upserve differ
AttributeJoltUpserve
Starting price$69/month$59/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidWeb, iPad, Android, Custom POS terminals
Founded20122013

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Jolt

  • Digital checklists
  • Temperature logging
  • Food labeling
  • Employee accountability
  • Time clock
  • Training
  • POS systems
  • HR software

Only in Upserve

  • Cloud POS
  • Guest insights
  • Menu intelligence
  • Server performance
  • Reputation management
  • Inventory tracking
  • QuickBooks
  • Xero

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Jolt

  • Digital checklists and task management for restaurant and retail shift worknot Upserve
  • Food safety labelling and temperature loggingnot Upserve
  • Employee scheduling and shift accountability for hourly teamsnot Upserve

Upserve

  • Point of Salenot Jolt
  • Order Managementnot Jolt
  • Inventory Controlnot Jolt
  • Staff Schedulingnot Jolt

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jolt

  • jolt.com/pricing returns a 301 redirect to smartsense.co/request-a-quote; Jolt is sold under SmartSense
  • Pricing is by quote only, with no published rate, no minimum and no named cost driver on the vendor site

Upserve

  • Offline terminals can only store credit card payment data for 48 hours before requiring internet connection
  • Customers cannot add tips when the system operates in offline mode
  • $400 monthly penalty for using alternative payment processors instead of Lightspeed
  • No global ability to change menu items across all locations at once, requiring per-location updates
  • Mandatory 2.6% + $0.10 per transaction payment processing fee with Lightspeed

Pricing, plan by plan

Jolt

$69/month
  • Basic$69/month
    • Checklists
    • Temperature logs
  • Standard$129/month
    • Food safety
    • Employee management
  • Premium$229/month
    • Full features
    • Analytics

Upserve

$59/month
  • Core$59/month
    • Cloud-based point of sale
    • Basic reporting
    • Guest insights
  • Pro$199/month
    • All Core features
    • Inventory management
    • Online ordering

Which should you pick?

Choose Jolt if

  • You need digital checklists.
  • You work on Web, Ios, Android.
  • You also want temperature logging.
Jolt review

Choose Upserve if

  • You need cloud pos.
  • You work on Web, iPad, Android, Custom POS terminals.
  • You also want guest insights.
Upserve review

Questions people ask

Is Jolt or Upserve better?
Neither clearly leads. Jolt starts at $69/month and Upserve at $59/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jolt or Upserve?
Jolt starts at $69/month and Upserve at $59/month.
Does Jolt or Upserve run on more platforms?
Jolt runs on Web, Ios, Android. Upserve runs on Web, iPad, Android, Custom POS terminals.
What is Jolt best used for?
Jolt is most often used for digital checklists and task management for restaurant and retail shift work, food safety labelling and temperature logging, employee scheduling and shift accountability for hourly teams. Of those, digital checklists and task management for restaurant and retail shift work and food safety labelling and temperature logging are not what Upserve is typically brought in for.
What can Jolt do that Upserve cannot?
Jolt covers Digital checklists, Temperature logging, Food labeling, Employee accountability. Upserve covers Cloud POS, Guest insights, Menu intelligence, Server performance. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Upserve: Does Upserve support offline mode?

Yes. Upserve is a hybrid cloud-based system where reporting data is stored in the cloud but offline mode allows the software to store important data locally on your device in case the internet goes down, allowing transactions to continue.

Source
Upserve: What is Upserve's pricing structure?

Upserve offers three plans: Core at $59/month, Pro at $199/month with advanced features like inventory management and loyalty programs, and Pro+ with custom pricing for enterprise customers. Hardware is sold separately.

Source
Upserve: Does Upserve offer a free trial?

Yes, Upserve offers a 14-day free trial for new users to test the platform before committing to a paid plan.

Source
Upserve: What delivery platforms does Upserve integrate with?

Upserve integrates with DoorDash, Uber Eats, and Grubhub through partner middleware services like Chowly and Deliverect, which provide real-time menu syncing and order management.

Source
Upserve: What are the payment processing requirements?

Upserve requires using Lightspeed payment processing at 2.6% + $0.10 per transaction. Using alternative payment processors incurs a $400 monthly fee, making Lightspeed the mandatory choice for most restaurants.

Source
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