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Software · head to head

Freshteam vs Gusto

Freshteam logo

Freshteam

Software

Smart HR software for growing businesses

From
Free
Rated
-
Gusto logo

Gusto

Software

The people platform for small businesses

From
$49/month
Rated
-

The short version

  • Only Freshteam has a free tier, so it costs nothing to try first.
  • Each has a real cost: Freshteam freshworks HRMS (formerly Freshteam) paid tiers as captured 19 February 2023 combined a per-employee monthly charge ($1.20 to $2.40+/employee/month) with a separate flat platform fee ($71 to $119+/month), on top of a $0 free tier; Gusto customer service can be slow and unresponsive to issues
  • They diverge on capability: Freshteam covers Applicant Tracking, Gusto covers Automated payroll.

Where they differ

Only the attributes on which Freshteam and Gusto actually diverge.

Attributes where Freshteam and Gusto differ
AttributeFreshteamGusto
Starting priceFree$49/month
Pricing modelsubscriptionUnknown
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
Founded20102011

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshteam

  • Applicant Tracking
  • Onboarding
  • Time Off
  • Employee Directory
  • Time Tracking
  • Documents
  • Org Chart
  • Freshdesk

Only in Gusto

  • Automated payroll
  • Tax filing
  • Benefits administration
  • Time tracking
  • Employee onboarding
  • HR compliance
  • Workers' comp
  • 401(k) management

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Freshteam

No use cases recorded yet. See the Freshteam review.

Gusto

  • Payroll processingnot Freshteam
  • Benefits administrationnot Freshteam
  • Tax compliancenot Freshteam
  • Employee onboardingnot Freshteam
  • Time trackingnot Freshteam

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshteam

  • Freshworks HRMS (formerly Freshteam) paid tiers as captured 19 February 2023 combined a per-employee monthly charge ($1.20 to $2.40+/employee/month) with a separate flat platform fee ($71 to $119+/month), on top of a $0 free tier

Gusto

  • Customer service can be slow and unresponsive to issues
  • Weak reporting capabilities, cannot export data to spreadsheets for analysis
  • Support staff lacks deep payroll expertise and knowledge
  • Rehired employees do not have settings reset, causing manual cleanup work
  • City tax handling requires additional monitoring and monitoring
  • Onboarding can have issues with bank account verification and tax registration

Pricing, plan by plan

Freshteam

Free
  • FreeFree
    • 50 Employees
    • Basic ATS
    • Time Off
  • Growth$1.2/month
    • All Free features
    • Onboarding
    • Time Tracking
  • Pro$2.4/month
    • All Growth features
    • Custom Reports
    • Advanced Workflows

Gusto

$49/month

No published plan breakdown. See the Gusto review.

Which should you pick?

Choose Freshteam if

  • You need applicant tracking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want onboarding.

Choose Gusto if

  • You need automated payroll.
  • You also want tax filing.

Questions people ask

Is Freshteam or Gusto better?
Neither clearly leads. Freshteam starts at Free and Gusto at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshteam or Gusto?
Freshteam has a free tier; the other does not. Paid plans start at Free for Freshteam and $49/month for Gusto.
Does Freshteam or Gusto run on more platforms?
Freshteam runs on Web, Ios, Android. Gusto runs on Web.
Can I use Freshteam for free?
Yes. Freshteam has a free tier, so you can try it without paying. Gusto starts at $49/month.
What can Freshteam do that Gusto cannot?
Freshteam covers Applicant Tracking, Onboarding, Time Off, Employee Directory. Gusto covers Automated payroll, Tax filing, Benefits administration, Time tracking. Both handle Slack.

Answered from the vendors’ own pages

Gusto: What is Gusto's starting price?

Gusto starts at $49 per month plus $6 per person. The company also offers a Contractor-only plan for $35 per month plus $6 per contractor.

Source
Gusto: Does Gusto include unlimited payroll runs?

Yes, all Gusto plans include unlimited payroll runs at no extra charge, including off-cycle payrolls.

Source
Gusto: What core features are included in Gusto?

All plans include payroll processing, tax administration, digital onboarding, benefits enrollment, time tracking, performance management, and next-day direct deposit for most plans.

Source
Gusto: Does Gusto support integrations?

Yes, Gusto integrates with accounting software, applicant tracking systems, benefits providers, time-tracking tools, and other business platforms to reduce data entry.

Source

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