Healthcare · head to head
Amwell vs Figure 1
A
Amwell
Healthcare
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
Figure 1
Healthcare
Medical photography and knowledge sharing platform
- From
- Free
- Rated
- -
The short version
- Only Figure 1 has a free tier, so it costs nothing to try first.
- They diverge on capability: Amwell covers Video Consultations, Figure 1 covers Case Sharing.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Amwell and Figure 1 actually diverge.
Identical on both: platforms (Web, Mobile), user rating (Not yet rated), category (Healthcare).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Amwell
- Video Consultations
- Phone Consultations
- Mental Health Services
- Prescription Services
- Digital Prescriptions
- EHR Systems
- Health Plans
- SOC2
Only in Figure 1
- Case Sharing
- Secure Messaging
- Image Upload
- Knowledge Discovery
- CME Access
- Collaboration
- HIPAA Compliant
- BAA
Both cover
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Amwell
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Figure 1
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Figure 1
Nothing recorded yet. See the Figure 1 review.
Pricing, plan by plan
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Figure 1
Free- FreeFree
- Access to cases
- HIPAA-compliant
- Secure sharing
Which should you pick?
Choose Amwell if
- You need video consultations.
- You work on Web, Mobile.
- You also want phone consultations.
Choose Figure 1 if
- You need case sharing.
- You want to start without paying.
- You work on Web, Mobile.
- You also want secure messaging.
Questions people ask
- Is Amwell or Figure 1 better?
- Neither clearly leads. Amwell starts at $99/visit and Figure 1 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Amwell or Figure 1?
- Figure 1 has a free tier; the other does not. Paid plans start at $99/visit for Amwell and Free for Figure 1.
- Does Amwell or Figure 1 run on more platforms?
- Both run on Web, Mobile, so platform support will not decide this one for you.
- Can I use Figure 1 for free?
- Yes. Figure 1 has a free tier, so you can try it without paying. Amwell starts at $99/visit.
- What is Amwell best used for?
- Amwell is most often used for patient care, medical records, practice management, telehealth.
- What can Amwell do that Figure 1 cannot?
- Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Figure 1 covers Case Sharing, Secure Messaging, Image Upload, Knowledge Discovery. Both handle HIPAA, Cloud deployment, Web support, Mobile support.
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