Software · head to head
BetterHelp vs Figure 1
The short version
- Only Figure 1 has a free tier, so it costs nothing to try first.
- They diverge on capability: BetterHelp covers Video Sessions, Figure 1 covers Case Sharing.
Where they differ
Only the attributes on which BetterHelp and Figure 1 actually diverge.
| Attribute | BetterHelp | Figure 1 |
|---|---|---|
| Starting price | $50/week | Free |
| Pricing model | Unknown | freemium |
| Free tier | No | Yes |
| Platforms | Web, iOS, Android | Web, Mobile |
| Founded | 2013 | 2011 |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in BetterHelp
- Video Sessions
- Phone Sessions
- Messaging
- Journaling
- Worksheets
Only in Figure 1
- Case Sharing
- Secure Messaging
- Image Upload
- Knowledge Discovery
- CME Access
- Collaboration
- HIPAA Compliant
- BAA
Both cover
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
BetterHelp
- Online therapy with licensed mental health professionalsnot Figure 1
- Flexible scheduling with messaging, video, phone, and live chat optionsnot Figure 1
- Access to 150+ worksheets and therapy support modulesnot Figure 1
- Weekly free group seminars with expert therapistsnot Figure 1
Figure 1
- Patient Carenot BetterHelp
- Medical Recordsnot BetterHelp
- Practice Managementnot BetterHelp
- Telehealthnot BetterHelp
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
BetterHelp
- Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
- Not suitable for minors or those under legal guardianship
- Cannot provide official diagnoses, fulfill court orders, or prescribe medication
- Requires reliable internet access; not appropriate for emergency or crisis situations
Figure 1
Nothing recorded yet. See the Figure 1 review.
Pricing, plan by plan
BetterHelp
$50/weekNo published plan breakdown. See the BetterHelp review.
Figure 1
Free- FreeFree
- Access to cases
- HIPAA-compliant
- Secure sharing
Which should you pick?
Choose BetterHelp if
- You need video sessions.
- You work on Web, iOS, Android.
- You also want phone sessions.
Choose Figure 1 if
- You need case sharing.
- You want to start without paying.
- You work on Web, Mobile.
- You also want secure messaging.
Questions people ask
- Is BetterHelp or Figure 1 better?
- Neither clearly leads. BetterHelp starts at $50/week and Figure 1 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, BetterHelp or Figure 1?
- Figure 1 has a free tier; the other does not. Paid plans start at $50/week for BetterHelp and Free for Figure 1.
- Does BetterHelp or Figure 1 run on more platforms?
- BetterHelp runs on Web, iOS, Android. Figure 1 runs on Web, Mobile.
- Can I use Figure 1 for free?
- Yes. Figure 1 has a free tier, so you can try it without paying. BetterHelp starts at $50/week.
- What is BetterHelp best used for?
- BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what Figure 1 is typically brought in for.
- What can BetterHelp do that Figure 1 cannot?
- BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. Figure 1 covers Case Sharing, Secure Messaging, Image Upload, Knowledge Discovery. Both handle HIPAA, Cloud deployment, Web support, Mobile support.
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