Field Service · head to head
FieldEdge vs Synchroteam
FieldEdge
Field Service
Service management for HVAC, plumbing and electrical contractors with deep QuickBooks Desktop sync
- From
- On request
- Rated
- -
S
Synchroteam
Field Service
Field service management with scheduling, dispatch and mobile jobs
- From
- On request
- Rated
- -
The short version
- Each has a real cost: FieldEdge there is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.; Synchroteam lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
- They diverge on capability: FieldEdge covers Dispatch board, Synchroteam covers Scheduling and dispatch.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which FieldEdge and Synchroteam actually diverge.
| Attribute | FieldEdge | Synchroteam |
|---|---|---|
| Pricing model | quote | Per-user monthly subscription published on the vendor site |
| Platforms | Web, iOS, Android, Windows | Web, iOS, Android, Cloud |
Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Field Service).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in FieldEdge
- Dispatch board
- QuickBooks Desktop sync
- Flat-rate pricebook
- Service agreements
- Technician mobile
- Customer history
- Inventory
- Xplor Pay
Only in Synchroteam
- Scheduling and dispatch
- Mobile app
- Work orders and invoicing
- Live tracking
What people use each for
The jobs each tool is most often brought in to do.
FieldEdge
- An HVAC contractor with a decade of history in a QuickBooks Desktop company file needs field service software that syncs to it live rather than forcing a migration to QuickBooks Online.not Synchroteam
- A plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns.not Synchroteam
- A contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house.not Synchroteam
- A firm of thirty staff has outgrown paper dispatch but does not want a ServiceTitan implementation costing tens of thousands and taking months.not Synchroteam
Synchroteam
- Service businesses wanting to evaluate cost without a sales processnot FieldEdge
- Trades moving off paper job sheets and phone dispatchnot FieldEdge
- Teams needing offline job capture where signal is unreliablenot FieldEdge
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
FieldEdge
- There is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.
- Implementation is chargeable, commonly reported between 500 and 2,000 US dollars depending on the training plan, which is a real cost small contractors do not budget for.
- Ownership by Xplor Technologies, a payments group, means the commercial incentive is to move you onto Xplor Pay processing, and the total cost of ownership therefore depends heavily on merchant rates that are negotiated rather than published.
- Features that competitors bundle are sold as add-ons, with advanced reporting, inventory management and additional technician mobile licences each reported as separate monthly line items that stack on top of the seat price.
- The office application carries its dESCO heritage and feels dated next to newer platforms, and it is US-centric: tax handling, payments and the pricebook content assume a North American business, so it is a poor fit outside the United States and Canada.
Synchroteam
- Lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
- A smaller vendor with a narrower integration list than the market leaders
- Reporting is functional rather than deep
- Per-user pricing adds up for businesses with many occasional users
Pricing, plan by plan
FieldEdge
On request- Select$undefined/month
- Core dispatch, work orders and mobile
- QuickBooks sync
- Priced separately per office user and per technician
- Premier$undefined/month
- Adds service agreements and flat-rate pricebook
- Quoted on application
- Elite$undefined/month
- Adds advanced reporting and higher-tier modules
- Quoted on application
Synchroteam
On requestNo published plan breakdown. See the Synchroteam review.
Which should you pick?
Choose FieldEdge if
- You need dispatch board.
- You work on Web, iOS, Android, Windows.
- You also want quickbooks desktop sync.
Choose Synchroteam if
- You need scheduling and dispatch.
- You work on Web, iOS, Android, Cloud.
- You also want mobile app.
Questions people ask
- Is FieldEdge or Synchroteam better?
- Neither clearly leads. FieldEdge starts at On request and Synchroteam at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, FieldEdge or Synchroteam?
- FieldEdge starts at On request and Synchroteam at On request.
- Does FieldEdge or Synchroteam run on more platforms?
- FieldEdge runs on Web, iOS, Android, Windows. Synchroteam runs on Web, iOS, Android, Cloud.
- What is FieldEdge best used for?
- FieldEdge is most often used for an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online., a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns., a contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house., a firm of thirty staff has outgrown paper dispatch but does not want a servicetitan implementation costing tens of thousands and taking months.. Of those, an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online. and a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns. are not what Synchroteam is typically brought in for.
- What can FieldEdge do that Synchroteam cannot?
- FieldEdge covers Dispatch board, QuickBooks Desktop sync, Flat-rate pricebook, Service agreements. Synchroteam covers Scheduling and dispatch, Mobile app, Work orders and invoicing, Live tracking.
Answered from the vendors’ own pages
FieldEdge: Who owns FieldEdge?
Xplor Technologies, a payments and commerce group formed from Clearent and Transaction Services Group. FieldEdge sits in its Field Services division and keeps its own name and product.
Synchroteam: What does Synchroteam cost?
It publishes per-user monthly pricing on its site, which is unusual in field service software where quote-only is the norm.
FieldEdge: Does FieldEdge work with QuickBooks Desktop?
Yes, with a live two-way sync. This is the main reason contractors pick it over competitors that support only QuickBooks Online.
Synchroteam: How does it compare with ServiceTitan?
ServiceTitan is far deeper on the commercial side — estimating, financing, marketing — and priced accordingly. Synchroteam covers scheduling, dispatch and invoicing for less.
FieldEdge: What does FieldEdge cost?
It is quote-only. Contractors commonly report around 100 US dollars per office user and 125 per technician per month, plus a setup fee and per-module add-ons.
Synchroteam: Does the mobile app work offline?
Yes, job details and capture work without signal and sync when connection returns.
FieldEdge: Is it available outside the United States?
It is built for the US and Canadian home services market. Tax, payments and pricebook content assume North America.
Related pages
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